Questions

How many people can access my published Aero content at the same time?

I'm interested in brodcasting to a stream the AR expriance as seen on the phone trough Aero video.I was wandring if anyone knows if it is possible to do that through OBS installed on a phone?

Why can't some people view content created with Adobe Aero?I was able to view my content on my iPhone 15Pro.Also, those who cannot display it are using the iPhone13Pro.

I'm pretty new to Aero to start off with, so I hope you will be patient with me.I created and published a scene consisting of several glb models. The problem is that they look completely underwhelming in Aero. Originally, these models had point lights lighting up key areas to simulate a glow effect. I know point lights don't import, but I also had trouble baking the lighting in Blender before bringing it into Aero--suffice it to say it just didn't look right. In addition, the keyframe animations (simple rotation and position) would not play. Is this normal, or should it be able to play simple animations that have been exported with the glb?   I'm looking for solutions for the animation problem, as well as how to 'spruce up' my models to look better. Does Aero have any lighting options at all?  Those are my basic questions. I appreciate any feedback!

Hi,  I haven't user Aero in about a year. I am using it in an academic setting. When I last taught Aero, students could import assets from Google Drive. This page says it's possible. But I don't see an option in the iPhone Aero app.  Do I need to save the asset in the Google Drive app to files, and then import it from there? Or is there another workflow?  Thanks

Hey all!I work at a museum and I'm trying to create educational AR using artifact scans and want the user to be able to explore objects to find touch points, annotations, interior architecture etc. like you can in Sketchfab, JigSpace, or Sketchup AR but can't seem to get there. Any suggestions? I've been talking about how web-based AR will make the museum experience so much more dynamic since I've started here and everyone looks at me like I have 3 heads. Like Pokemon Go but for history! *crickets* It could be a game changer for accessability too, like language translation, site impaired, hearing impaired, etc. Thanks!

IS the desktop app ever going to come out of Beta? I love using it and wanted to know what the future held.

I was following a tutorial online and needed to make the 'sun' spin (following the Z axis). I have adjusted the pivot of the asset to the center. However, when I tried to make it spin, it followed the blue axis at the bottom of the 'sun' ( as you can see where I pointed at the screenshot) rather than the one in the center.  I couldn't find a way to adjust the position of the bottom blue axis. Does anyone know the way to work around this? Thanks!  

Dear team We are creating an AR experience for a client that is a major cosmetic company. We would love to make it more personnal in the layout. I read in some discussions it might be possible. Also we would need support from you to : - secure the link- make sure it is availble for larger audience at day of event - get your help / support during the creation process to make sure we use all potential of the app during integration of elements coming from Blender inside Aero. Would be perfect to discuss condition for such support.  Thanks a million to reach out in DM ! 

Hi, How does it know where is the location. In my city it worked, I made an experience in a park: and instantly it says: unable to determine device location. Is it me, or do I need trigger points of some kind?  

 The GLB file I'm trying to open is 12MB in size, and I can open it on desktop as well as iPhone 11-12 models. However, for some reason, on the iPhone 15 model, the GLB file I try to import appears grayed out and cannot be clicked. What could be the reason for this?

I'm testing Aero (Beta) to see if it can be used as a tool for my instiution's attempt at using augmented reality.I was able to important an animated PNG sequence I converted from a video fine. That video had audio which I went ahead and created an .mp3 audio file (I also created a wave file of the audio). When trying to import the the audio however, it is grayed out when I try to select it. And everytime I try to use Behaviors to create a Play Audi Action, I get the orange exclamation symbol that appears, meaning, I think, the audio can't be imported or used. What am I doing wrong?

Does anybody know if the "Path move" action has been removed from behaviors options? I see it displayed as an action option in various videos, but I can't find it on either the iPad or desktop versions. I seem to recall seeing someone demonstrating how to record a path movement by dragging an asset with a finger, but I currently see no way of doing that.

Can AERO projects be hosted on an alternative (non-cloud) server?I'm in the process of creating several AR interventions for a long term exhibit.The QR codes will be printed onto graphic panels within the exhibit and the client will be expecting them to be viewable for several years.I am slightly concerned that AERO projects are cloud hosted and linked to my adobe account, so if my adobe account is deactivated for whatever reason the content would no longer be accessible.Thanks!

What is the latest version of adobe aero? My version says beta 2022? Is this correct? 

Hi! I need some assistance. My 3D asset loaded into the scene on the platform but when I try to view it in AR, the asset doesnt appear. Can anyone give me some insight? 

Hello everyone,I have the following problem: I created a project in Adobe Aero on my Macbook and now want to view it in the Aero Viewer app on my Samsung Galaxy S22. Unfortunately the whole thing doesn't work. As soon as I scan the QR code, the app opens, but the app only says "preparing" the whole time and the project doesn't open. Can anyone help?

Hi, is there a way to stop audio from playing and load another audio file when I trigger an object?

Hi all,In my scen, I play background music and I want  to stop it, when I click on a button that starts a videoThank's to your help

I have an iPhone 12 pro max - but with Aero the video is quality, even if I screen record it's not great Even if set my phone to 4K, the quality with Aero will still be low in the end. Is anyone with Andoird here? do you get HD at least

I am testing to use Adobe Aero App Clip at school with same shared iPads, simulate using by students or guest visitor.When I scan a QR code, I need to login with an Apple ID.But when I use Apple School IDs, "App Clip Unavailable" was shown.I have tried many IDs, form student, staff, teacher, administrator. I only view the App Clip with an NON Apple School ID. How can I view the App Clip with Apple School IDs?Or without any Apple ID so anyone can take the iPad and view the App Clip easily?

Hi, I'm does a geolocation tests of a 3D model in Curacao. We have already done projects in Mexico and Venezuela; but not in Curacao. Do you know if it is available in this country?

Hi,I was reading an article about publishing an AR experience without the need for an app. However when I scan the QR code, it redirects me to the app download page.Is it not possible to view an AR experience created with Aero in a web browser? Also, I'm based out of India and I'm unable to download the Adobe Aero app for Android. By when will this available? Regards,Mariam

When I add a sound to Adobe Aero it will play music but let's say its a long track like 3 minutes long, is there a way that I can pause or stop the music from playing without having to leave or restart the experience?

Hello,I was wondering if it's possible to play AR works created in Adobe Aero by using a headset or "VR/AR glasses." If not, this would be very useful in the future. Thank you,Martin Polák