Questions

Hi Adobe CommunityI’ve recently completed a major community project using Adobe Aero, which includes several geo-tagged AR elements that are crucial to the experience. However, I’ve encountered a serious issue—Adobe Aero Player is not available for download in Australia, which means my audience is unable to view or interact with the AR content.This project has been a significant undertaking, and now it seems the Aero web player isn't working here, making it useless for my intended audience.Details:The project involves geo-tagged AR models that are tied to specific locations.We have created the the URL and QR codes generated by Aero, and we were going into the testing phase, but my particpants cannot even access them since the Aero Player doesn't work in our region.Without the ability to interact with these AR elements on mobile devices, this entire project is at risk of failing.Request for Help:Is there any workaround to enable viewing of Aero experiences in Australia via mobile?Are th

Just wondering when will Aero be available for Android devices? Thanks!

Hello everyone! I've noticed that the 3D Google maps background, which was previously visible in the Geospatial creator in the location anchor, is no longer displaying. My current Aero version is Beta 0.23.4 (#127). I was wondering if any of you have faced a similar situation?   

How do I make an airplane (model loaded) turn in a circle with a radius of 1 meter in the air?

I saw the best Aero project in this linkhttps://www.behance.net/gallery/171425931/Europa-Clipper-Journey-to-an-Ocean-World?tracking_source=curated_galleries_list&product=Creative%20Cloud%20Desktop&product-version=6.4.0.361&mv=product&mv2=acccAnd anyone can teach me how to they created the galaxy environment like this video. I have no idea for this. thank you all. 

Recently, I saw that Facebook has launched new virtual reality smart glasses. It would be amazing if the products created by Aero could be viewed while wearing these glasses.

I'm brand new to Adobe Aero, threw a couple of 3d objects in, positioned them, and wanted to create a link so I could see it, but I keep getting an error that the link could not be generated. What am I missing?

Hola estoy haciendo un proyecto en Aero, y tengo una pregunta se pueden vincular un enlace de objetos 3d externos?o siempre tiene que estar vinculado a un dato como por ejemplo0 .Obj o .DAE, .STL, etc... Muchas gRacias

heya so I was trying to import some models I ceated in blender to adobe aero but the materials I used for them don't show up in adobe aero how do I fix this?this is how it looks like in blender. this is how it looks like in adobe aero.  also currently the mobile player app isn't available in my country are there any alternative apps that I can use in the maintime?

Greetings. I have created a Aero project based at a particular location using geospatial creator. I want to try test it out as I build it, but am not at the location to which it is anchored. The preview gives a reasonable idea, but not the full experience. Is there something I'm missing?  Many thanks in advance from a complete AR newbie.Helen

Working on a model in Maya and using a png texture to color it. When I export as FBX and make sure the embed media box is checked, it still wont show up in Aero.  I also tried the texture as a TIFF. I also tried zipping obj, png, and mtl - same problem. Is there something I am missing?

I put a simple png image in my scene and asigned the move action I wanted the item to move back and forth but that option box is greyed out.  I could not find any details on this behaviour. What criteria is required for the "back and forth" box to be available ?

Hi does anyone know if AR glasses or headsets are supported by Aero ( such as Nreal Air or the Quest series) I am potentially going to use it to do virtual prototypes and Glasses or a headset would be better? 

I'm trying to figure out what I need to do to create an AR asset that looks like a hole going into a wall or floor.I figured this would be easy using some occlusion material but I haven't come across anything yet.I tried a "holdout" shader in blender and it didn't work. I also tried flipping normals to see if I could get a cylinder to render the inside only, but no luck.Any advice is greatly appreciated!

Hello. As per subject, anyone ever face this issue before? It's happening to some of the objects, not all and I do have quite a bit(most duplicated from the original). Object are .glb from Blender.  

AdobeAeroで作品を共有をしたいのですが、URLを発行してもiPhoneで表示ができません。 画面には「表示されませんか？」とアナウンスあり。コピーしてブラウザー(ここではSafari)で検索しても開けません。 使用しているiPhoneは最新なのでiOS対応はしています。 何か解決策はありませんか？

Hello everybodyI have started to use Aero, and I made my first experience and the QR and ran to try it, just to find out that I cannot see what I did because the Aero android app is available in Norway.Has anyone else experience this? Is there another way to see the scenes? Not with video, but the actual AR scene. Any tips? Thanks Ale 

How can i integrate Adobe commerce with my existing website to streamline my online store?My website url is http://deftonesmerch.com Thank you

My school has an Adobe license/subscription.  We see Adobe Aero available in our Creative Cloud dashboard.  We can download it and install it with no problem on both PCs and Macs.  But when we try to open/run the software, we get Access Denied.  There is no way to login to use it.  Thanks for any help you can provide.  I was really looking forward to using it with my students.

I have been diving into trying to get it to support android… I used the chat asking for an update on the now 4 years out-date post and was told that there was no new information but to follow this community for updates… I then received a FOLLOW-UP PHONE CALL from a representative stating that there was no information but they wanted to inform me to say to follow this community group for more information. I questioned them as to why the duplicate, redundant and quite honestly pestering phone call and they didn't have a valid response. Instead of hiring phone support members to re-iterate chat conversations, maybe Adobe should hire engineers to update 4 year old beta tools that received major publicity from Google over a year ago but don’t have support for those devices. 8th wall is wiping the floor with Aero right now but Aero could be something much more grand if there was effort put behind it.

hi, all, I am a motion designer and I want to to see my animation on t-shirt so if any one can help me or any one can share the link how to set adobe aero animation  on t-shirt. 

I've recently moved to New Zealand from the US and consult in augmented reality. I love sharing Aero with clients (and students when I lecture) as it's such a frictionless way to create basic AR experiences. BUT I've just found out the Aero app isn't available for Android here yet! New Zealand is minimum 50% Android (if not more) like many other non-US markets and now I'm hesitant to even mention Aero as an option if it's not accessible to everyone (in theory: latest phones, etc) here.  Does anyone know when the Android app may be rolling out in other countries, specifically New Zealand? This would be a huge help for local projects I have coming up. Thanks!

Can someone tell me if Aero can be used on Android, and which devices or Android versions are supported? I have tried scanning with a few Android devices, but I couldn't get it to work. 

I am creating some AR products using Adobe Aero to sell. The issue is, when my account expires next year, will the Aero images stored in the cloud still be usable?

So our agency is about to launch an AR experience printed on a few million direct mail postcards.Is there any documentation anywhere I can read and ensure my boss we won't run into traffic or bandwidth issues with something this size since all of the files are hosted on the Adobe cloud?