Questions

Hi. I have an issue with a PDF file which is printed from Adobe Acrobat Pro version 2024.005.20421. Images in a circle are being cropped and do no longer match the circle. When the file is printed from the preview program on Mac, there isn't an issue with this. Do you have any suggestions on how to fix this? 

Trying to revert back to the default color for fillable fields, but need the color value to enter.

Just staged a new MacMini M4 running Sequoia 15.3.1, and installed some proprietary plug-ins in Acrobat Pro (2024.005.20414).The plug-ins set their preferences through a Acrobat > Settings > Plug-ins dialog. I'm unable to launch the Settings... dialog, which throws the error message: "Out of Memory. Try to increase the amount of memory dedicated to this program."  I have tons or RAM memory and the hard disk has tons of room on it for VM spooling. I don't know of any way on modern Macs to allocate more memory to applications. Has anyone seen this error before? Any suggestions as to how to fix or workaround?I'm unable to launch the plug-in without being able to set a license server IP in the plug-in preferences dialog.

Hi, hoping for some help with this issue. I send and receive documents for signing and hey sign in the block style and it shows their email and time underneath the sig in blue  but when I sign it just shows signature and email. I have spoken to a support person and they sent me details of what to change but I can't get to the correct account page o get to options. Appreciate it may be becsues of way set up in organisation, but if anyone has any ways of fixing would appreciate the help. Thanks,Shaun 

Hello,I'm using a Macbook 14 inches 2021 with an M1 Max Chip and Sequoia 15.4 After the last update, Acrobat started to behave strangely. I can't access the various tools (either a blank window or a message saying that Acrobat has encountered a problem. Some features may not work as expected.The AI assistant doesn't respond (blank side window)This is after selecting the "Prepare for accessibility" tool and this after selecting the AI Assistant I've uninstalled multiple times either from the Adoube cloud app or directly, ran the Adobe cleaner tool and reinstalled through adobe cloud or from the direct installBut the problem continues to occur.I'm a bit desperate here, and any help would be greatly appreciated !

I can see the post with the same subject, but it's locked (without a solution that works), so I creating a new one. I could not sync highlights between the Android device (Boox) and the PC app. Reading and highlighting on Android and the next step is working with highlights on PC, but I can see them randomly - some documents show them, some not. Is any troubleshooting I can try, or it is still a common problem that hasn't been fixed?

I'm helping an instructor who is having trouble converting powerpoint presentations to pdfs.  She using using Adobe DC Pro 2021.007.20095 with Office 2019 on a Dell Latitude machine with Windows 10 Education version 64 bit.  A message comes up "Adobe PDFMaker files plugin isn't enabled.  would you like to enable it?"  Click yes or No.  We click Yes and the user right clicks on the Powerpoint file and clicks Convert file to pdf.  Another message comes up saying "Adobe PDFMaker files are mssing.  Do you want to run repair mode?  I click Yes and the repair installation goes through.  Do we need to reboot after this?  Is there a patch that will fix this?

We often create guides in Word 365 with fairly complex images or screenshots. For accessibility we include a transcript of the image in an accordion. so that a screen reader user can choose if they want to listen to the transcript or skip it. So using a random image it would look like this, when collapsed, as it would be by defaultbut could be expanded by selecting the arrow besise the transcriptIs there any way to emulate this in Adobe Acrobat Pro?  If I save the Word document as Adobe PDF this functionality is lost so the transcript is either (depending on the state when saved) hidden and can't be viewed, or is there in full, which kind of defeats the purpose. Any ideas or help would be much appeciated. Many thanks

Just downloaded new insurance documents - but all blank pages when opened in Adobe acrobat pro - but in my preview app i can see all the content is there.Checked (very) old files from same insurance company, files i was able to read i acrobat earlier - now all these docs have blank pages.  This notification comes up - along with the blank pages: "This file claims compliance with the PDF/A standard and has been opened read-only to prevent modification." What happened with Acrobat?Is there a fix? 

Seriously, we're paying a monthly subscription and your software is junk. Fix it. 

No consigo convertir a PDF/1b.En estándares de PDF. Creo que hay que bajar los requisitos de PDF/A  pero no se cómo...

Embroidery Software Help Directory Link is incorrectly directed to Adobe Acrobat.  How to correct? 

koupila jsem si roční předplatné Adobe Acrobat, ale stále nemám plnou verzi, stále po mě chce program zakoupit předplatné. na koho se mám obrátit s řešením problému?

I have a problem signing a document in Adobe using a qualified signature, error pkcs#11 is displayed. I removed and added the module again but no change. Where is the problem? This signature worked before.

After installing the Windows 11 24H2 update (KB5055627), I encountered an issue where Adobe Acrobat 25.1 wouldn't open. The application appeared in Task Manager but didn't launch any window. Solution:Right-click the Acrobat shortcut and select Properties.Navigate to the Compatibility tab. Uncheck:“Run this program in compatibility mode”“Run this program as an administrator” (if selected)Click Apply, then OK. Launch Acrobat — it should now open normally.This resolved the issue for me. I hope it helps others facing the same problem.

Hi, I'm trying to populate a PDF template using various rows of excel data using Adobe Pro. I was able to get most of it to work by making the form fields match my excel columns, but the PDF has 2 yes or no checkboxes that I can't seem to figure out how to auto-populate. My excel data has the column headers right, and for the data I've tried an "X" in either column or a Yes/No but it's not working. Any ideas?

Hello!We're having this strange issue that is causing the font size of text in a field to massively increase after attempting to route for a signature. If we adjust the font size before routing out for signatures, the text looks good but does not properly align in the field and some of it is cutoff towards the bottom of the field.Anyone having a similar issue or know of a solution? Thank you!

Hello there, so we have ran into a company wide issue where Adobe Acrobat Pro will just randomly uninstall itself.  Have contacted Adobe support to get resolution, though have not heard of a resolution yet. When on tech support they walked through with uninstalling the program, deleting certain folders after the uninstall and the reinstalling. I have contacted our IT company and they are scratching their heads.  As it is seems we are the only ones with this issue.  They have checked group policy's for the company and have not found anything that would cause this. So everyday we have to keep reinstalling the program when we want to use the program. Was there a recent Windows Update that anyone knows that may be causing this issue?

Hi Experts, I am now trying to add hidden totals across spawned pages to a summary page,  can someone help me out, Thanks See below is the script i tried using, i also attached the current PDF var result = this.getField("Food");var sumAd = 0;for (i = 0; i < this.numPages-1; i++) {var getCurrent = this.getField("P" + i + (".Additional.subTotal"));sumAd = getCurrent.value + sumAd;}event.result.value = sumAdthis.pageNum = this.numPages-1;

Hello, I have long documents that use allandnone font. This font does not seem to be availble on Acrobat. Is there any way to get it or purchase it please? No other font is close enough. Thank you.

I have a text field called Name.  I have two other text fields called City1 and City2.  If the word Chicago is entered into the Name text field, I want the City1 text field to be visible and the City2 text field to be hidden.  If the word Detroit is entered into the Name text field, I want the City2 text field to be visible and the City1 text field to be hidden.  Any help is greatly appreciated.

I have tried several fixes from the forum.  So far nothing works.  All my other apps are fine.  Please see attachment to see what message comes up.  Thank you. LP

Is there a way to show all typed text typed into a scrolling text field when you print a fillable PDF form even if all of the text is not visible on screen (because it extends the text box)?

I have a user who has Adobe XI installed on computer and we are upgrading PC. We now have Adobe DC Pro but the user has Adobe LiveCycle to edit forms. Through Google i found that Adobe no longer has LiveCycle and now has this AEM Forms Designer.  1. Can AEM Forms Designer edit Livecycle documents? 2. Is there another program thru Adobe that will edit Livecycle documents other than AEM Form Designer? 3. Is there a way to get a downloadable file for Livecycle to use Livecycle on new computer?