Questions

Hoping someone can help me with a specific requirement I have. I have included an action button in my pdf to make certain fields in my form read only. I have written the javascript code for it and it works perfectly. I need to include a second action button that would reverse the 'read-only' fields back to being eidtable but this second button should be executed only on a successful password entry. Can someone please help with the javascript code that is required for this second button? Thank you!

Company purchased Acrobat 2020 tool, I've installed it and after logging in I'm constantly getting a message - "Sorry something went wrong - Please try launching Acrobat first..."

Virtually every time I initiate a Word-to-PDF conversion from within Word, I get this error message. I have had CC since its inception, and I have had Acrobat Professional licenses going back to about version 4,5, or 6.I have signed in and out of CC more times that I can possibly remember. I have uninstalled and reinstalled Acrobat more times than I care to admit. Yet this keeps happening, practically on a daily basis.What is going on? How do I fix this? Am I the only one with this problem?

I have a PDF file whose size is much bigger than I would expect. Using Acrobat Pro option 'Save As Other->Optimized PDF' and then Audit Space Usage I can see that the problem is that there are embedded fonts  However when I go to the Fonts page it shows no embedded fonts Is there anyway to reduce this file size?I have no need for any embedded fonts.  If I am using one 'by mistake' I am happy to change the font to one that does not need to be embedded if someone can tell me how to do that.The fonts listed for the document are

Im trying to create a basic template for invoices.  is there any available?

Hi, I use Adobe Acrobat Pro on my Windows Desktop PC. Till now, I used the localy installed Outlook to work with. Now Microsoft says, that to local version is depreciated, so I should only work with Outlook.com (on the web). Unfortunately, when I press "Print" in Outlook.com, I can only find the "normal" PDF-Printer next to my other printers. In the desktop version of Outlook, I had the possibility to print the email as a PDF-document including all attachments. Is there a possibility to include my attachements even in the print from Outlook. com? I used this function for every email I want to save. Thank you for your help. With kind regardsAndreas

Uploading  .pdf files to SharePoint libraries fails to promote the Title field.  This is only observed with PDF files. All fields are promoted except the document title field.

Hi there, I wish to cancel my subscription to the Acrobat Online Service. I subscribed as I thought for a few months because I needed to edit some documents and although I did get some use out of it, I found the online version generally hard to use and not suitable for the purpose. Mostly I wanted to highlight text on some PDFs and though I did mostly manage to do this, I found it faster and easier in the end just to use a highlighter pen on hard copy. The most recent job I tried to do was to fill in a form online but for no apparent reason it kept saving the filled-in text at 2.5 pt which was illegible and in the end I used Apple's free Preview Markup Tool to do the same job. I have generally been a big fan of Acrobat over the years and have recommended it to many people so I was disappointed with its performance in this context. When I try to cancel this morning I find there is a cancellation fee of almost eu100 which I think is very unreasonable given t

Hi,I would like to know if tables of contents are recommended (in addition to bookmarks) especially for large documents. What are the best practices in this area in terms of accessibility? Are there any reference documents that define these good practices?Thanks for your help.Jean Marie

Good Morning..Can anybody guide me on how to get rid of this annoying issue of not being able to Print from Outlook 365.Everytime I get a Notepad file with the legend below... but no PDF created. The error is also hit an miss from Word and Excel %%[ ProductName: Distiller ]%%Aptos not found, using Courier.%%[ Error: invalidfont; OffendingCommand: show ]%%Stack:()%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%%%[ Warning: PostScript error. No PDF file produced. ] %%

I need help to write a script within my Form.A = B x CRisk = Process Medium x Test PressureWhere:B, "Process Medium" drop down. This list has multiple options which I have gave each an Event Value C, "Test Pressure" but:less than 5 to give event value 1,greater than 5 but less than 10 to give event value 2,greater than 10 but less than 15 to give event value 3,greater than 15 but less than 20 to give event value 5,greater than 20 but less than 30 to give event value 10,greater than 30 to give event value 20. Finally result in "Risk" text box to display:Low Risk (in green font) if results is less than 9Medium Risk (in orange font) if result is greater than 9 but less than 20High Risk (in red font) if results is greater than 20

Im getting these two errors in event view when i try to open a PDF using Acrobat Standard.  The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {0DC1AB8B-A52D-4BA8-BD76-E2819386FB2F}and APPID {BDBED08B-7FB7-4EEA-AFD0-53DE534CB638} Adobe will freeze and say (Not Responding)  The Event ID is 10016 and the Source is DistributedCOM Ive been using the web based version of Acrobat but i would love to be able to open/edit PDFs in the standard version. 

Unser Team wurde auf Windows 11 umgestellt. Wir nutzen Acrobat Pro um Schriften in Kurven umzuwandeln für Druckaufträge wo Kunden die Schriften nicht umgewandelt haben. Dazu nutzen wir das Tool Prelight, Schriften in Kurven umwandeln. Seit Windows 11 geht das Tool nicht mehr. Egal in welchen Einstellungen.Ich würde gerne wissen wann das Problem behoben wird, in englischen Community Tools schreiben Menschen vom selben Problem.  Leider aber bisher nur schweigen von Adobe zu diesem Thema. 

Documents sent through Adobe eSign are printed to "Save as PDF" and the text appears jarbled. See below:If I print to Adobe Printer the text appears fine, but is flattened and I cannot highlight specific text.There are other form fields in the same document that are not set as "Multi Line" that appear fine no matter how the PDF is saved/printed. It's just this larger multi line text field.I'm grateful for any information on this.

I have old Adobe Acrobat Pro software. If there a way to download that on multiple computers?

i export the file from indesign, replacing the file that i just viewed in acrobat. i view in acrobat and its the previous file, it used to update.. am i missing something?

I recently changed my email and I am able to log in, but I cannot change the branding for e-sign. I need to update the redirect link and when I try to open e-sign branding the page gets stuck. I am using the paid version. 

Hello! We upgraded to Creative Cloud PRO - and since then, Acrobat won't open and keeps crashing. I have uninstalled and intalled it 100 times. It won't even open… I have Acrobat PRO 24.1 and i'm running with MAC OS Sequoia 15.3. Does anybody else have this problem??  Thanks !! 

Adobe will not open. Keep getting a popup stating "running instance of acrobat caused an error". I have uninstalled the app 3 times; right clicked on task bar and deleted anything opened, registry fix and tried messing around with the compatibility.  I'm lost on how to fix the error. It will not even preview the docs. I'm running Windows 10. Please help!! Been working on this for 2 hours.  

We have one Adobe Acrobat Pro 2020 boxset which was registered with an Adobe ID but it recently unregistered by itself from that Adobe ID. We have tried to re-register the product back to that Adobe ID but in vain. Could you please advise how we can solve the problem? Thanks.

Help!! This has been happening for months now and it's beyond frustrating and slowing me down!! When I go to send a message to the person to request a signature it kicks me out and just goes black (I can see the document behind) but I can't do anything !! How can I fix this!??

Since moving from an imac to a mac studio all my preflight droplets have stopped working. When ever i drop a file into them i get a error message saying "Droplet" is damaged and can't be opened. You should move it to the bin. This file was downloaded on an unknown date." I have also tried to create the custom profile fixup from scratch but i still get the same error.  These droplets are still working on my old imac but i need to get them moved to my new mac studio asap.

Is there a way to create a Table of Content from the file name and description in a pdf portfolio.  This seems like a very useful file management tool, but it is missing some very basic functions that seem like easy fixes.

I purchased Acrobat Pro 8.0 perpetual license some years ago.  I now have a new computer (Win 11) and wish to continue to use my software.  I have successfully installed it, and it works fine, except that activition requirement options are no longer available.  Internet servers appear to not be available, and the phone options listed in the software are "no longer in service".  I get a "free to use for 30 days" message, and it functions fine thus far.  Now, I realize this is an old software product, but like the old car that I drive, it is my option to continue to use it (at least as long as gas is available, and Windows 11 supports the functions I need).  I have only one other computer on which it is used (Win 10), but that isn't the issue - can't even get to that part of the question.  The issue is access to the activation in the first place. Now, I guess I respect that Adobe has switched to a subscription model, but I'm not interested in that.

I have had problem to open the PDF attachment in my email, I could not open and download the PDF attachment, and my comptur is freeze very time I try to open or download the attachment, jus twondering does anyone know what the problem is? thanks.