Questions

I literally have one more issue to remediate on a document before completing and I am getting “Other elements alternate text - Failed”. It seems to be selecting the box before the text. How do I fix this? I’ve attached an image. Thanks

The embedded browser that is used for the sign-in portal in Adobe Acrobat is seemingly running Chrome version 105. The current version of Chrome is 144. Could this embedded browser be updated, so that it isn’t automatically blocked by security rules that prevent the use of insecure/out of date web browsers?

Bom dia! Não consigo atribuir o perfil de cores correto no meu arquivo de sublimação, com o arquivo aberto atribuo o perfil e salvo, porém, ao abri-lo novamente fica descrito com RGB sem formatação. Ou seja, perfil não foi incorporado. Podem me ajudar?

Hello,I am writing on behalf of a UAE based member in the AATL program. We are an existing member of the Adobe Approved Trust List (AATL).Since June 2025, we have been attempting to reach the AATL team via aatl-info@adobe.com to add additional trusted certificate policy OIDs under our Root CA. Despite numerous follow-ups, we have received no response.As a national entity, this delay is impacting our service delivery. Could the community team please help us escalate this to the AATL technical committee? Our latest audit and CP/CPS are up to date and ready for review.@Meenakshi Negi, ​@Tariq Ahmad   — I would be grateful for your assistance in moving this forward.

Can’t find redact tool in Acrobat 2020 - have looked pretty well everywhere. 

Trying to use Request Signatures online I get the following error “E-signing services are temporarily unavailable. Please try again later.”

In the web based Acrobat app, I've created a e-sign template. I would like to create a second version of this template with minor modifications and there doesn't seem to be any 'save as' or 'copy and paste' capability for templates? What am I missing? 

A coworker reported this error message today when trying to digitally sign a document in Acrobat: "This document contains embedded actions (e.g. OpenAction or Additional Actions). These actions are supported in this version of Acrobat, but may be disabled in future versions. For long-term compatibility, consider requesting a version without embedded actions form the document author."The error message includes a link to this page with a bit more information:https://helpx.adobe.com/acrobat/kb/embedded-action-signing-warning.htmlGiven that we produce a lot of documents that are signed by the public, this message was concerning. The documents don't have any JavaScript or anything added by us, although some PDFs were exported from InDesign. The staff member is using version 2025.001.20997. This error doesn't seem to happen in earlier Acrobat versions, we also tested with 2025.001.20630. We did a little more troubleshooting and found that the error message appears only if you set the 'Initia

I hate this platform with a deep deep passion. I used to love all other adobe products and was a paid subscriber. When I started a 3-year project that required Acrobat Pro, I switched to that. It takes forever to use functions that do not work, work arounds, and as of the moment, simple FG highlighting is highlighting my entire document all of a sudden. I did nothing different. I’ve closed out, I’ve spent way too long searching the internet for a soluitation. I FG HATE ACROBAT PRO. Yes, I have all updates. Yes, my subscription is paid. Yes, I’ve downloaded the right app. However, If you go to Help and ask Is this Pro? It does not know. So frustrating that I will be leaving all adobe when this thing is over. 

Hi!When I open a pdf file in a network folder, a file"debug.log" appears in the same folder.Use Abobe Acrobat DC 21.007.20091

I have a pdf template I downloaded and put all my information into. However, it has 5 columns at the bottom and I need to add a 6th column. If you look at the attached pdf, down at the bottom, the first column says “vaccine administered”. I need to resize the 5 columns and add a new column all the way to left that is titled “Admin Date”. How can I do this? Thanks for any help.

One of my Mac users is having issues sending e-signature request. When she tries it on the desktop app, she is met with this error:I saw some threads on here mentioning signing out of desktop and web, restarting computer, then trying again but that didn't seem to work. I had her try using Acrobat through the web app and she was met with this issue:Does anyone know what this might be?

Hi GuysI have a Surface Pro 4 (Win10) with Acrobat DC v21.0 running. I also have Acrobat Reader v2001.001.20145 in case I am signed out of CC on the road and want to read a pdf quickly (without going through the sign-in procedure). I have had this configuration for several years.I have started to get sporadic warnings of multiple instances of Acrobat Distiller running over the last couple of months. Below is an image. The Control Panel verifies only DC and Reader are running. Has anyone seen this before and can anyone advise how I can troubleshoot to stop this? Any help would be welcome.Regards,Graham 

I'm working with Adobe Acrobat Pro DC. When editing documents, the default characters for numbers always give me Arabic numerals despite my English text. Even if I cut and paste standard English numerals, the result is having them converted into Arabic numerals. Hopefully there is a quick fix.Regards,Will

I have 24 PDFs and want to open them with a right-click (context menu). However, only with up to 15 selected files Acrobat appears in the context menu. When I have 16 or more files selected, the context menu shows another app (Notepad++), but not Acrobat to open the files.Why is this? Does anyone else notice this as well?This is not a big problem. I am just curious.I have an Acrobat Pro subscription, latest release 25.001.21184.

We tried to convert a PostScript file containing /Shading with Domain of [0 100.00128] and the same function Domain to PDF file using Adobe Acrobat Distiller (find minimal samples `test.ps` and sample job options `min_joboptions_shading.txt` attached). The resulting PDF file (ex. `test.pdf` attached) fails to properly render on Adobe Acrobat (version tested 2025.001.21184). Scrolling through pages containing the Shading throws an error “A drawing error occurred”. Upon closer investigation, Distiller seems to have “truncated” or rounded Function Domain float value from 100.00128 to 100.0 (`screenshot_domains_after_distill.png`). It is likely a problem in itself (as the Function Domain should be a superset of Shading Domain), but we are not sure this is exactly what causes Acrobat drawing error on the page. Some other PDF readers we tried managed to open and render this PDF. Expected behavior: Distiller maintains PS /Shading info. PDF produced with Distiller is properly displayed using A

HiI am trying to install Adobe and everytime it gets failed when reached at 50% so I tried installing from direct download link and it gave me error 150201.I have deleted the folders from Program FilesUser - Local and RoamingUninstalled from the laptop Please let me know what other options I can perform? Thank you 

Wher do I find official support resources ? Even this post is difficult to do.

I went into the Adobe PDF preferences and Copy Count is set to 1 Copy but everytime I print to a PDF, the dialog defaults to two copies. Anywhere else I should look to change the default to 1 Copy? 

I can’t install Adobe PDF Printer on my Microsoft Surface Pro, Windows 11, Acrobat 2024 (Classic) I Have of course read as much as possible but no success. Have also tried all the steps https://helpx.adobe.com/se/acrobat/desktop/troubleshoot/print-scan-issues/printer-missing.html I does not appear in the list of printers. When trying to manually add a new printer I can not find the port “Documents*.pdf (Adobe PDF)”I have also tried to create a new port with different names, such as “Adobe PDF (local port). It takes me one step further and I click that I have installation disk with path C:\Program Files\Adobe\Acrobat Classic\Acrobat\Xtras\AdobePDF.A list of 10 “Adope PDF Converter” appear and I have tried them all resulting in error “Printer driver is not installed. Unable to find the file” I have no more ideas. What can I do?  

I'm requesting clarification—and frankly, accountability—regarding GoodStack's denial of our nonprofit application for Adobe products.Our OrganizationAdult & Teen Challenge of Central Canada is a registered Canadian charity operating long-term residential programs. We are not a hospital, clinic, or medical facility. We employ no medical staff. We provide no clinical treatment, detoxification, or healthcare services of any kind.Our program is a faith-based discipleship community where individuals live and work in a supported environment while rebuilding their lives. Residents participate voluntarily. The model is closer to a residential training program than anything resembling medical care.The DenialGoodStack denied our application on the basis that we are a "treatment organization." However, Adobe's published ineligibility criteria state:"Hospitals, clinics, or facilities providing direct medical care"We are none of these. The word "treatment" does not appear in Adobe's eligibilit

Every time I open a PDF file, the bookmarks panel is automatically displayed, and I have to take the extra step of closing it, because I do not use bookmarks. I see that there is an option to change how a particular PDF file opens, but most of the PDFs I work with are not saved, so I want to change the settings for Adobe so that it does NOT open every PDF with the bookmarks panel displayed. Please help!

When one converts a piece of paper to an electronic document,   all too often they are simply scanned at the "whatever" setting and saved as a JPEG. This is not surprising because JPEG is a format that most people have heard of so it's a "safe" format to select. Some scanners have an option to save as a PDF and that is preferable to a JPEG, but there are two areas this leaves off: a clean scan and a search-able PDF.First off, let me explain what I mean by a clean scan: our eyes are very forgiving. We look at a newspaper and see black text on  paper and we pretty much ignore that the paper is  non-white. The scanner doesn't know the paper is supposed to be white so it records it for what it is: not white. Since newspaper are a worse-case scenario, I will discus and demonstrate with newspaper but just be aware that  all scans will display   paper as being off-white unless you do something to make the paper white.Let me start with the dynamics of a clean scan and how to create a clean sca

I have Adobe for Enterprise plan through my company. I am trying to request e-signatures, but am being blocked by a "Agreement creation quota of the user is exhausted" message. Can someone please explain / help?

Buenas:Tenemos un caso en el que el usuario abre cualquier documento de Adobe y, en la barra lateral izquierda, donde aparecen todas las herramientas, sólo aparecen dos: Asistente de IA y Resumen generativo. El resto de herramientas no aparecen. Hemos reparado y reinstalado Adobe, pero siguen apareciendo sólo dos herramientas. Hemos iniciado sesión con otra cuenta de Adobe y siguen sin aparecer. Sin embargo, hemos iniciado sesión en el equipo con un usuario distinto y si aparecen todas las herramientas. Creemos que es alguna configuración que se ha aplicado y no sabemos cual es. Hemos revisado todas las preferencias y las opciones del menú "VER" sin poder resolver el problema. Necesitamos saber cómo poner de nuevo todas las herramientas en la barra de herramientas.Tenemos Adobe Acrobat Pro actualizado y el Sistema Operativo es Windows 11, el cual también está actualizado a día de hoy.Adjunto una imagen de cómo se ve la barra de herramientas a la que me refiero.