Questions

This issue suddenly started happening for me a few months ago. In the Edit PDF section, I used to be able to select a grouping of text boxes* and slightly shift or move them on the page no problem. Now when I do that some or all of the the text dissapears. The bounding boxes are still there, but appear to be empty. The only way to keep the text in the boxes while moving them (or to recover the mising text) is to move them one by one.  I am using the old version of Adobe (preference). This problem persists in the Modern Acrobat as well. Again, this was never a problem for me until recently and it is massively increasing how long it takes to edit these documents.  *I am editing invoices that are originally downloaded as a Word document. They are edited as needed in Word and then saved as a PDF for further editing in Adobe. The way Adobe formats the files results in each line on the invoice, and each column within those lines, ibeingwithin itheir own text box/bounding

Hallo, wir haben folgende Herausforderung: Unsere selbst erstellten Formulare werden, wenn auf Windows 11 ausgefüllt und gesichert, im Acrobat Pro mit Inhalt angezeigt werden. Sobald das Dokument auf dem iPad ausgefüllt wird ist der Inhalt der Textfelder nur noch bei Acrobat Reader zu lesen, im Dateimanager nicht mehr.  Wird diese Datei dann nach Windows 11 synchronisiert oder per Mail versendet, ist der Inhalt der Formular-Textfelder nicht mehr im Acrobat Pro zu sehen, sondern nur noch im Browser. Woran kann Das liegen? Wir hoffen auf dringende und schnelle Lösungsansätze 🙂 Vielen Dank im Voraus! Anne

I need help with a calculation to multiply two fields for example 2 X $13.00 

Добрый день.У меня следующая проблема, пользуюсь Acrobat PRO на Мас. Когда пытаюсь перелестнуть страницу в режиме "по размеру окна" то при единоразовой прокрутке колесика фаил перелистывает сразу на последнюю страницу и наоборт с последней на первую. Аналогичная проблема с увеличением масштаба, при увеличении масштаба документ приближает очень сильно и наобот (отдаляет тоже очень сильно). Перечитал все настройки не нашел как это настроить. В других программах прокрутка и масштаб работают корректно. Прошу подсказать как эту проблему решить?

I recently downloaded adobe acrobat reader for a project I was working on. I hadn't used it much since. But I was downloading some files and accidentally clicked "open with adobe acrobat reader" on one and now every zip file (I have yet to try it with others) saves as a pdf with the adobe logo on it. I've tried everything I've found online but they didn't work and it also seems that they were also for a different problem than mine. Gonna keep trying though.

Hi! Cannot sign-in in Adobe Acrobat due to this error message. Need to use "Pro" features, hence, the need to sign-in.Thank you! 

Hi,Simple question here, but I can't find the solution.I scanned some old booklets and need to reorder the pages to make them readable (and printable). How do I split the pile of A3 pages I have into a set of A4 pages? Thanks!

I am trying to change the password on one of my pdf's in acrobat. The pdf is password protected and I have the correct password and I am able to view the document, but when I go to change any of the document's security settings, it asks me for a permissions password. I type in the document password and it says it is incorrect. What is going on here?

Trying to send request signature in bulk with Acrobat Pro but it either just sits on the processing wheel and does nothing or gives 'auth.services.adobe.com refused to connect.' error message. Have tried different browsers, cleared cache, removed Adobe add-on from browser but still getting the same issues. Please help!

When I try to print off an A4 document, the preview shows as Letter size. Have been into every setting of laptop, Adobe Pro and Printer, but they are all set as A4. Can't figure out how to change the preview size. Please help! 

I have a user that prior being migrated to W11 and moving to Adobe Acrobat 2020 standard, when emailing files from a specific application, she would get the dialog box attached. She would then select "Add to e-mail list" and it would allow here to add others files to the same email. This has dissappeared. The "Send option" box no longer opens. I was wondoeing if it is no longer available or does something need to be enabled or disabled? I assume this is a Microsoft thing, but wanted to check here in case if was an Adobe Setting.    

I've created many forms, so I know the process. I would anchor the form field to the Text and then in Articles, I would "use for tagging order". But once Export to Interactive PDF, all of the form fields are somehow not tagged and the order seems to be all over the place! Is there some kind of glitch? Do I need to restart my Adobe Acrobat? Or is there another way I can fix this? The form is 3 pages long with a lot of form fields...I don't want to have to start over!

I have created a PDF (from MS Word) which contains text and images. The images were taken on my smartphone and inserted into Word. There are no tags or properties that have any 'layman's' description of the content of the images (either when standalone images or after insertion into Word), but once I have saved the Word document as a PDF and open it in Acrobat, if I hover over the images a pop-up shows with a brief generic description (it has detected some trees, so has added "A close-up of a tree - Description automatically generated") - I can't see where this is happening or how to stop it. Any help appreciated.

Hello all, I am still in the process of perfecting an expense sheet for my job.  I would like for the grand total to self calculate when the form fields have data entered into them.  However, if no data is entered and the user just wants to print a form to hand write their expenses I would like for the Grand Total to NOT print.  How do I go about this? I have tried visible but doesn't print and then the calculated total doesn't appear.  I have tried print but hidden and that makes it print out a 0 when no data is entered and you can't see the total on the sheet when using it on a computer. I attached the document for you to see and a .jpg explaining what I am asking to learn how to do.  I appreciate your time and thank you. J

Hi ,I am using /pdf-services.adobe.io/operation/convert to convert word docx to pdf . It gives error Invalid client ID when trying from POSTMAN.Is it because the scope is missing ? in the trial plan I have only openid, AdobeID, DCAPI scopes. Do we need pdf services read/ write scope for this operation .  Any suggestions will be helpful .

When I open a pdf, it looks like this:I have to click on the open file button to get it to look like this, which I want: Then I have to click on vertical window to get it this format, the format I want it to open up as every time: How do I get it to open in in the final picture forma?.  I don't want that file screen at all. 

Went to install adobe acrobat... for some reason it failed... but it did inform me that mcafee was installed. I don't think it even asked if I wanted it it also attempted to scan my machine. I uninstalled it BUT this is not ok. You should not install software you don't even inform the user about. Really shouldn't install ANYTHING not required by the core program the user downloaded. This is unethical and sus as hell. Do better. 

document PDF se fermant tout seul au bout de quelques secondes

I purchased a perpetual license of Acrobat Pro DC on the 9th Dec 2015 (version 12) .  By the Way I also purchased Acrobat Pro version 11 and have the seriaals number for both versions. Now Acrobat DC 12 is giving me Subscription and Trial notifcations - the software STILL runs for the moment - BUT, (1) Has my Perpetual License been terminated by Adobe ? (2) Will Adobe force me to RE_PURCHASE this PDF software?  I have a 3D plugin installed in Acrobat DC and I do not wish to upgrade my license(s) for fear of having to reinstall the plugin or reconfigure the plugin 

The application is slow and buggy: very often crashes, frequent spinning wheel appears, slow initialisation and more. AI functions not so needed. Speed and reliability are much more important. 

I purchased the Adobe Acrobat Pro (I have it registered, with serial number) for a Mac with Intel processor. Now I have changed to a M4 processor MacBook and it doesn't work. Is there any upgrade of the Acrobat Pro 2020 for it?

I subscribe to a software service to make things easier, not more complicated. I subscribe to Adobe Acrobat Pro, and every time something comes up that hinders my work. In other words, I don't want to learn anything, and they force me to use Adobe to learn. If I pay for a service, it has to be the full service. If the Adobe platform provides a service that doesn't serve me, I'll have to cancel my subscription and migrate to a platform that honors its service. Now they come saying that my PDF files are incompatible! Damn! I always have to open them for digital signatures as a disabled PDF. This has to be a joke? I pay for the full product, not half-baked goods. Please put yourself in your place. I don't want to learn anything, just sign my PDF documents like I did when I had Adobe Acrobat free. Now I pay for it, and they're hindering my work. This is a crime against the nation. To be harassed while paying for a product. [Edited the message for better understanding: Adobe moderator]

I am trying to activate Adobe acrobat 2020, it acknowleges the activation, but every time I open the program it asks to sign in.When the sign in is done it does NOT re-open the program.I have wait all day but it never re-open  Ray P

Hi All,I'm Kamal Hinduja based Geneva, Switzerland(Swiss). Can anyone explain in details How to add  a digital signature to a PDF in Acrobat? Thanks, RegardsKamal Hinduja Geneva, Switzerland    

I purchased the standalone product Acrobat Pro 2020 in 2023, and installed it on a laptop running Windows 10.I recently purchased a new laptop (running windows 11), and installed Acrobat Pro on there as well, but I can't seem to use it...When I login to my adobe account to check "Activated Devices" it says "You have no activated devices"Shouldn't there at least be one computer listed in there?Adobe says:"You can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time." I cannot access my old laptop (due to a hardware failure).  How do I activate Adobe Acrobat Pro on my new laptop??TIA for any help.