Questions

Hi,I have a PDF file of size 56.4 MB stored locally on MacBook's storage. The file has 12,697 pages which is all text. When I try to convert this PDF file to Excel, the Acrobat application simply hangs with no error messages. And at this point, I'm clueless what is going wrong, and how to fix this. I checked and my MacBook's memory usage is high, but less than the total memory of 16GB. Can help and guidance is much helpful?Peace!

I seem to have adobe pro at $239.99 annually and another plan that is 79.99 per month that I can’t seem to cancel. Please help, my only other choice is to dump it all together by contacting my bank and stopping all payments.

I just got off the phone with my IRA broker.  Called them because they sent me a .pdf of my IRA 1099 form.  This is a rather important document for tax preparation, and it *has to* be correct.  I noticed that the form showed that I had no "taxable amount" on my IRA payment, and that no federal taxes were withheld.  That was an error, and my brokerage told me that the information on the form was actually what I thought should be.  After a bit of back and forth with the agent, and after downloading the form again, which she said was correct, I decided to try opening it directly from my browser (Firefox).  Opened in my browser, all fields were present and the form was correct.  If I open either downloaded form in Acrobat, it is incorrect. I am running Acrobat version 2024.005.20320 (64 bit).  It appears that Acrobat is deleting fields in the form.  I cannot tell if it's a defective form produced by the brokerage that Acrobat can't handle,

I need a script that looks at a field and calculates a tolerance then looks at a separate text field and makes sure it is within that tolerance and places pass or fail in a separate text field

In the simple (not advanced) search, what shortcut brings up the next instance of the sought for term? I have to click the arrows to get to the next instance. Thanks. Using latest Acrobat DC Pro and latest MacOS 

Login issue, i was unable to login to Corporate profile hence changed the email address. Now i cannot revert back and still unable to login to Corporate Profile

The accessibility tagging tool in Adobe Acrobat Pro does not highlight any items/content on the screen when I click a tag - which it used to do just ago, highlighting them in a purple box. No matter what I tried - even the ones that are suggested some people from adobe, it did not work. I had to take a close look at the current tags and contents from the pages so that I could make sense of what they are and manually tag/untag/retag them. By the way, the automatic tagging still works, and the contents are being highlighted when clicked through the reading order or page content in the panel on the right-hand side. Please can someone share a solution to this? I am currently doing accessibility audits and the deadline is soon.

We’ve been running into frequent issues of people on a Terminal Server logging into Acrobat Reader and upgrading it to the full version, then when other users login they’re unable to use Reader because it’s requiring them to log in. Is there a way to prevent this or easily revert back to Reader when someone does this? How is the end user able to upgrade that without administrator permissions as well?

I just got off an extended chat and screen share with Adobe support. "Disable new Acrobat" is not listed in the View menu of Acrobat 2024 Classic Release for Mac. The support rep tried in vain to fix it. He obviously did not know the feature is missing. After driving my computer he basically said "that's the way it is". Anyone else seeing this issue? Can Adobe address it? I can dream, can't I?

So, first off, I do NOT WANT TO FLATTEN the fields!!! I want to be able to use them! Please don't suggest that. Second, I don NOT WANT to create a portfolio. They are lame and worse than useless IME. So please don't sugges that option unless you know of a way to then make the portfolio into a single document WHILE keeping the form fields usable. Now, I have a single page document which has fillable forms. I want to duplicate that page into 4 pages with the same forms fields. But, as it stands it merges all the fields, so the information on the first page is duplicated to the other 3 pages! I do not want that, I want the fields to be unique so each page can have different values in the forms. Anyone know how to duplicate a page with form fields to multiple pages WITHOUT merging the fields or flattening them??? Frankly, why Adobe merges the fields is beyond me... 

I need to make a drop down list of times in 15 minute increments in the 24 hour format. Would this be able to to be done with java script to save time

Tools stopped working for my subscription to Adobe Acrobat Pro -- unable able to edit, organize pages, etc.  Troubleshooting included closing/reopening Acrobat, restarting laptop, and ending Acrobat in Task Manager.  Also tried checking for updates, but update failed at first. Functionality returned after a successful second attempt at updating.  Has anyone else had problems with Tools after last updates to Adobe -- Continuous Version on 3/26/2026 and Security Update on 4/11/2026. 

I'm sure it's simple, but I really don't understand this software.

While installing acrobat dc reader, it takes ~30 minutes to finish "Running Package Scripts" stage and after that on invocation to open any file, nothing gets displayed on the screen.On clicking on the icon for Acrobat in the dock, the application just exits. What could be wrong? Cleaned up so many times, uninstalled so many times, restarted system so many times, but of no avail. It’s on macos Sequoia15.6.1.

Anyone else experiencing incessecent bugs while trying to use Acrobat AI Assistant. I'm a paid user and yet I've not been able to use this assistant even once in the last few months. It selectively works only on the browser but not on my desktop app.  Takes several minutes to process any document and ends up with the same "Error" screen. Receive the same error across my phone and laptop apps. Why put out a feature when it doesn't work? I'm sure there are tight deadlines to catchup with the AI race, but atleast build something which works before rolling it out to the end-users. Really spoiled my experience with the constant loading, processing and errors.

I recently encountered a problem when trying to flatten a PDF. I successfully flattened one a month ago, but now I am having issues. These are the steps I used:1. Preflight: Flatten annotations and form fields.2. Flattener Preview: I left all defaults the same EXCEPT I checked the box "Convert All Text to Outlines".  As I previously said, this worked perfectly a month ago. To check that it was flattened, I was not able to use the highlighter tool, confirming that it was indeed flattened.  But, trying this same method numerous times in the last few days (and on numerous pdf''s), the highlighter tool IS available, telling me that the file is not flattened.I'm pulling my hair out. Help!

Hello,Inside a PDF I have some crossed out lines. I would like to OCR the text and keep only the text (without these crossed out lines). How to do it ? 

Using Adobe Acrobat Pro javascript.  Need to detect when user clicks "Cancel" in Windows file Dialog triggered by adobe javascript importAnFDF() command.  I will use the cancelled information to determine what to do next in my code.

We previously were able to disable this prompt with the settings described in this post:But this is no longer working anymore as of version 2026.001.21367 Is there a way to have Acrobat to default to the “open” option? Then we can checkout and update the document if edits are made?

I have had Creative Cloud for years and just discovered that it was what has been causing my computer to lock up so (after A LOT of frustration) I removed it. I still need Acrobat PRO on my PC though and I can only find download options that also contain creative cloud. Does anyone know of a way to get around this? TIA!!!

Hey Guys,So there is only one way that I know of to have pdf’s from dwg files that are 100% reliably searchable, and that is loading the dwg directly into Acrobat Pro.  Way back when, I used to use Acrobat Pro X and then XI and then I also upgraded to DC and it worked for some time until it didn’t.  The question is, does anyone know the latest version that I could install that would have this capability? I’m also not entirely sure of the dwg version at that time either.  It is likely pre 2018 so I may have been using AutoCAD 2014 version drawings.  I’ve been without this feature for many years hoping that there would be someone that did this.  No 3rd party PDF maker that I’m aware of creates searchable PDF’s from DWG files.  OCR is a nightmare and isn’t 100%.  True 100% is directly loading the DWG into Acrobat Pro. Acrobat Enterprise Release Notes — Acrobat-Acrobat Reader Release Notes Here are DC versions.  I’m thinking I’ll have to write a script to open and save the dwg as an older

Hi folks, PDF files give me a pink background for transparent elements, and when importing an image with a white background too.I’ve tried:displaying transparency changing RVB/CMYK checking if there are disability options uninstall/reinstall update windowsI couldn’t reproduce on a different computer on windows. What could be the cause of this issue?

So it was bad enough that constantly had close 2-3 popups when opening Adobe Acrobat Pro, now it weaseled it’s way into my Windows 11 Notifications.  I don’t understand, is the monthly subscription I’m paying to Adobe not enough? Why do you think it’s a good idea to aggravate your customers like this?  Yeah I know there are settings I can disable in Preferences. Guess what, I did and you added more! Please, Adobe, stop the Enshittification of your excellent products!

Suddenly getting Acrobat using a crazy amount of memory on many users at work. Have tried clearing the prefs and the page cache. Even installed acrobat again on some machines but has come back 24 hours later. Any reccomendations for a fix would be great