Questions

Suddenly getting Acrobat using a crazy amount of memory on many users at work. Have tried clearing the prefs and the page cache. Even installed acrobat again on some machines but has come back 24 hours later. Any reccomendations for a fix would be great 

Hello community,We are distributing a client onboarding PDF checklist created in Acrobat Pro DC that links back to our growth strategy portal.However, several users report that when clicking the hyperlinks from mobile PDF viewers or browser previews, the target URLs either strip the trailing query parameters or trigger security redirect warnings before reaching the landing page.Does Acrobat have a setting or standard workflow for securing outbound URLs so they open cleanly in external browsers without getting flagged by third-party PDF readers?Appreciate any advice on best practices for interactive links in Acrobat documents.

When I use the WIA driver the checkbox for "show scanner's user interface" should be unchecked, but it is is checked and greyed out. Every time I want to scan, the scanner interface pops up. The settings in the scanner interface are not saved. When I choose the paper feeder the first page is pulled in and scanned. All other pages are just moved through, but not scanned. It is annoying and extremely frustrating. I can't turn off the scanner inerface, due to the greyed out box. Accoridng to other statements by Adobe support staff the box shoudl be greyed out, but not selected.

Hello everyone, I’d like to ask a question:When I open PDFs using Adobe Acrobat, I’ve noticed that signatures created with DocuSign have become invisible. However, these signatures are visible when opening the same files in browsers like Chrome or Edge. This issue occurs regardless of whether the PDF was sent by a colleague or downloaded and opened locally. The problem only started happening after I switched to a new computer (I installed Adobe Acrobat Reader DC via the Microsoft Store).When opening these PDFs, an error message appears: "An error exist on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."Thanks for your help.

I am trying to use the Adobe PDF printer with Driver Adobe PDF Converter in a production environment. I have set up an Adobe Output Folder, unchecked “View PDF results”, unchecked “Rely on system fonts”, and set up a custom Paper Size. This is so the PDF generation can happen in the background without input from an operator, but I keep experiencing interruptions where those settings are reset. Sometimes this seems to happen without input, which other questions and reports indicate could be Adobe updates. But other times, just opening up Adobe Acrobat seems to be enough to wipe out my settings for the Adobe PDF printer.Am I doing something incorrectly to lead to the loss of Printing Preferences when Acrobat is opened or Adobe is updated? Is there a type of Adobe license that would work better for my use case? I am mainly interested in using the Adobe PDF printer as I have set it up (directly to an output folder without input, without viewing PDF results) as it is not vital that the oper

i cannot open pdfs on my computer with adobe although i have a paid plan 

I tried some guides online but still cant fix this, can someone tell me how to fix this in details?I have tried- re install- Repair instalation

I don’t understand why making and editing bookmarks is so difficult.A certain other PDF editor allows you to batch create bookmarks in a document using the text inside a window selected area of the page; it actually lets you make these with multiple areas selected. Architects and Engineers do this all the time with Drawings when the files are not combined correctly, bookmarks get stripped, or they are inconsistent. We need the ability to create bookmarks from window selected areas using the text that is contained in that area. This solves so many problems from Accounting (reference the question on this forum about the 300 page invoice that needs to be split/bookmarked).Don’t hate me for being on MacOS, because that other software does not exist for MacOS, only PC. This next critique is going to hurt and may get this post pulled, but getting beat by the competition editing the software you write has to hurt at least a little bit. 

I want to sell PDFs on a website. Is there a way to secure them so that they can't be shared or copied once purchased?

Bonjour,Quand je lance Acrobat DC, j’obtiens l’erreur suivante : « Le point d’entrée de procédure SetThreadDescription est introuvable dans la bibliothèque de liens dynamiques C:\Program Files\Adobe\Acrobat DC\Acrobat\AGM.dll ».Ce problème dure depuis un mois. Ce que j’ai déjà essayé : mise à jour de Windows, réparation d’Acrobat, désinstallation puis réinstallation complète. [Ajoute ce que tu as vraiment testé.]Version de Windows : Windows 11 pro Version d’Acrobat : dernière version J’ai trouvé une discussion récente avec la même erreur (« When starting acrobat reader on a RDS server 2016 we get an error… »). Capture d’écran en pièce jointe.Merci d’avance pour votre aide. 

Ever since the update, whenever I open a file in acrobat online for my job, it no longer shows the pages along the side keeping up with the page I am on. It often scrolls extremely slowly as well. When I copy and paste from these files, any word with two L's is extremely likely to only have one and an extra space. There is also a frequent issue of it adding a double space at the start of sentences. Doing this has slowed down my ability to do my job severely. I also have to fight to get it to highlight anything to copy it. I have opened the desktop app and told it to revert to the previous version of Adobe, but it has not changed the online version and I have not been able to find a way to set the online version to the last update. I’m feeling like paying for this service is not worth it at all. 

I’m working on making a pdf ADA accessible in Acrobat. It wasn’t built by my team, so I don’t have the original file. Looks like the doc was made in Canva.  When I drag image [4] to be at top [1] (shown below)It applies the image as like a background to that whole page/spread  Anybody know why? are there settings I need to change or do I need to import the pdf in some other way?   

I understand that it's not possible to disable sandbox mode on Windows after December 2026, but can AppContainer be disabled?[Moved to Acrobat by a moderator］

Is AI Assistant for Acrobat included with my Creative Cloud Pro Plan?  When I try to use it, I get the message, "No requests remaining" even though my account profile says I have unlimited access to standard features of Generative AI and 4000 credits to Premium Features. It's a simple question.Please help.Thanks!

Hello,Acrobat is a terrible app. Useless. Why does it exist?I was just trying to fill in a form.No, that's too much for Acrobat.It freezes, crashes and cannot be edited. It did not do what I wanted.Acrobat is confusing, too difficult and illogical. It is useless.The PDF24 online editor does the job. It's a free app that I don't have to install and that doesn't take up storage space. It's totally free. 

I want to be able to click the boxes and fill customers information, parts, labor, etc. all digitally. the boxes are already there because we have the empty form printed and then fill them out with a pen. The program just isnt detecting those boxes to fill in digital text boxes. I am doing each individually, but they are not the same size or centered. It will look sloppy if they are not all formatted the same. 

WHEN I PRINT A FORM IN ADOBE THE TEXT THAT I HAVE ADDED TO THE FORM WILL PRINT BUT THE PRINT OF THE ACTUAL FORM THAT I AM ADDING TEXT TOO DOES NOT PRINT.

I’m working with large floorplans placing art pieces. Each artwork location has a unique tag name (like P1, P2, P3, C1, C2, C3, etc.) and these tags are classified as comments on adobe acrobat. Once artwork is selected, I need to place each image onto its tag on the floorplan.Would it be possible to write a code that automatically places each image from an external folder onto the tag location (matching its rotation and scale preferably) on the floorplan pdf? The images are saved with the name of their tag (i.e. P1.png).

I usually need to work with a large number of PDFs, typically 5-10.Under Acrobat DC Pro Mac's default behavior, a normal sized Acrobat window will only allow about 4 tabs to be displayed at once.  This is not very useful, the option to scroll through the tabs does not help, and I am wondering if there is a way to make the window show more tabs at the same time without stretching it to cover a larger screen area?

Adobe updates the list of EUTL certificates regularly, but Adobe Acrobat does not sync with that list automatically.You need to force sync manually for the Adobe Acrobat EUTL list to update.It's a bug that Adobe must solve, since theoretically it should automatically synchronize if more than 14 days have passed since the last synchronization, but it is something it doesn't do.Tested on multiple computers, it only syncs manually, never automatically.If you do not update, checking for signatures issued with that certificate fails with a validation error.And certificate is on EUTL since July, 24 (this year 2024), but internal EUTL list in Adobe Reader never update, unless we update EUTL manually or install Adobe Acrobat again (in the new installation it seems to perform a synchronization) Thanks

In the old Adobe, the "Save" feature allowed a person to choose where to save files. Now, the "Save As" doesn't allow it to save anywhere except Adobe's cloud. And then when I go there to try to move it to a specific folder, I cannot now figure this out. It is not intuitive. I have a PhD, I do research for a living, and I LITERALLY have spent the past 10 minutes trying to save a PDF to a specific location on my computer. I resorted to downloading it, going to my downloads, having to click and drag it to a folder (because god forbid, if I open it in my Downloads, the stupid Adobe options still don't let it be saved anywhere specific). Really terrible update. And I get a ton of pop-ups. I don't need all of the pop-ups, I don't need your new features, I just need to SAVE A FILE!! And, lets be clear-- I don't need files in your cloud-- I need them in mine. I attach an image of the terrible 'save' feature. It only lets me change the name! You can see I've tried this multiple times and ways

When I need to rearrange the reading order and tagging structure on a PDF, I will typically drag and drop those items into place using their corresponding right hand side bars. Suddenly I'm unable to grab and drag. Just cut and paste (which is more time consuming). Dragging and placing worked a few days ago. I’ve tried on multiple documents (some where I did drag and drop to arrange, previously). Was there some sort of change, or a setting put into place? Anyone else experiencing this?

Previously, when I right-clicked the Adobe Acrobat Reader icon in the Windows taskbar, it listed all the filenames currently open in Reader. Now it only lists approximately 13 of the open files. Above the list of filenames it shows Recent. I routinely have over 25 files open in Reader and the list of open files is critical for locating a specific file. At this time I have about 40 files open.Is there a limit to the number of open files that would cause all the files not to be listed?

I know that Adobe's official website has already removed the download link for "acrobat pro dc 2019". I searched on the Internet for a long time and found "a certain link (picture 1&2)" on several web pages, but I saw that some netizens It was said that it might not be safe, and some netizens even had their anti-virus software pop up with warnings  I would like to ask here if there is a reliable and safe download source? Thank you very much. 

Since the new Acrobat UI was released, I haven't been able to filter my comments by status consistently. Sometimes the option is there and sometimes it's not. As of today, I'm on version 2024.003.20180 and on a Mac. I know some of my clients use a project management software where they can make comments in and the PDFs come back looking a little wonky sometimes (large outlined boxes, highlighted text becomes a new comment for EACH letter) but even with all of this, filtering by status was never an issue pre-new Acrobat UI. I can only filter by status now very rarely, which is the opposite of what I need when I'm often working through hundreds of comments. First image shows the filter options of a PDF I created where I can filter by status. I just added in comments and set a status to test. Seems to be working fine. Second image shows the same PDF that has been marked up by a client and I can no longer see the option to filter by comment status (completed, rejected,