PANTALLA NEGRA AL TRATAR DE COLOCAR FIRMA O INCIALES EN EDITION DE PDF URGENTE SOLUCION

Forum|Forum|2 years ago
November 2, 2023
2 replies
5423 views

saludos a la comunidad , cuando entro en la parte de edition de pdf lleno todos los campos del formato en pdf y al tratar de colocarle firma o iniciales al hacer click se me coloca la pantalla en negro , solo puedo salir de ahi dando escape , donde esta el error o solucion .

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M

maya35100663rtok

Participant

Me pasa lo mismo no se que hacer .. has podido solucionarlo ?

Abambo

Community Expert

The same thing happens to me, I don't know what to do... have you been able to solve it?

By @maya35100663rtok

Did you try @Amal. 's suggestions? https://community.adobe.com/t5/acrobat-discussions/pantalla-negra-al-tratar-de-colocar-firma-o-inciales-en-edition-de-pdf-urgente-solucion/m-p/14205343#M437279

ABAMBO | Hard- and Software Engineer | Photographer

Amal.

Legend

Hi @JOSMAN

We are sorry to hear that. Please try the following troubleshooting steps:

Launch Acrobat/Reader > CTRL,CMD + K > Preferences > Signatures > Under Creation & Appearance > click More > uncheck use modern user interface for signing and relaunch the application and check.

Also, please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/screen-goes-black-when-adding-signature/td-p/10979100 and see if that works

Let us know how it goes.

Regards

Amal

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