RoboHelp

The TOC does not display when publishing to Sharepoint using Responsive HTML It displays correctly when publishing locally. If I click the logo it will display, but I shouldn't have to do that.I have Version 2020.5.71 of Adobe Robohelp (not Classic).

How do you create multiple pages within a book?  Presently when I use the "+" next to the table of contents I created a couple pages but they all have the same information on them.  Thanks for your helpDean

Is there a way to run a report that will output all the all the pages' linked baggage files and also include the date they were created and/or uploaded? Such as pull file info from a PDF, word or excel doc. I'm asking because or site has 4000+ documents, and some are older than we'd like. I want to be able to find them quickly and keep and 'Inventory' of what we have with the dates attatched. Thanks for the help.

I have edited the Azure_Blue skin to my company branding (colour scheme, font, etc), and changed the Home logo in the Header bar. In the skin editor, everything shows as desired, however, when generating the output to Responsive HTML, the skin displays the default template, showing none of my changes.

In bulleted and numbered lists, I want to create style so that I can have a pargraph that is not numbered within the list. In other words: 1.   ksfakfhakfjasdfakfwakl skjdfhskldjfhla skjdfhskdj      a;lskfja;kljfas;ldja;kldfja;lkjsfad skldfslkdj saldkfjlfjkda slkdfj;dafkj;a sdakfj;skldafjlsa;kj       ljawlfjaslfdjslda sdkfjlda j;slakfjdkla; sla fjlksd2.  la;sjflkasdjfskldajskldfjslakdfjakldfj I have tried using text indent but that only indents the first line. I think I need to use a hanging.indent? I am not sure how to do this in the style editor? 

I am using Rh2020.4.173.  I have topics named using numbers and other characters such as ? or &.  I added ? to the special characters in the Responsive HTML5 output but the search still does not return my topic called What is xxxxxx? How do I get special characters like ?, &, and others to be searchable

I own RH2019 (this is not a subscription-based install) and I remember when I installed it, it gave me the ability to work in the RH2019 interface as well as RH2020. I have a project that I am working on which I started in RH2019 and would like to switch and convert a copy to view and edit in RH2020.  I can launch the 2020 interface using samples included in RH2019 for RH2020; however, I can't find a menu item in the toolbar or otherwise to open an RH2019 project in RH2020.  Any guidance would be appreicated. 

I am using RH 2019, with an indigo html5 skin.My glossary terms in the output are identical to the cross-ref links and hyperlinks (blue, underlined). I went into the css to specify a different color but to no avail. I right-clicked on a gloss term in the output and did 'Inspect', saw this webkit-based code:  [user agent stylesheeta:-webkit-any-link {color: -webkit-link;cursor: pointer;text-decoration: underline;]I then looked for the 'user agent' style sheet, nada. Looked for 'webkit' in the css, nothing found. I tried adding the following under <style> to change the color to lime green:}a.glossterm:active {font-family: 'Calibri Light';color: #00ff00;border-width: 1px;border-style: none;border-color: #00ff00;border-left: 0;border-right: 0;border-bottom: 0;}a.glossterm:hover {font-family: 'Calibri Light';color: #00ff00;background-color: #ecf4fd;}a.glossterm:link {font-family: 'Calibri Light';color: #00ff00;border-width: 1px;border-style: none;border-color: #00ff00;b

I am so sorry if this is obvious. Using RH 2019, I can't seem to publish to HTML5 with "no TOC". I don't want the TOC at all because I only have 1 topic I want to show. In my Azure Blue skin screenshot below, I don't have the TOC on, but it still publishes the TOC. Please help.

I created a frameless output using a customized copy of the Orange skin and RoboHelp 2020.4.173.  We have Windows 2019 running on our server.  The output displays and functions correctly for me when I use Chrome, the Chromium version of Edge, or Firefox.  It does not work using IE, Safari, or Opera.  Is this expected?A customer reported that the Search is not working using Chrome or Edge (and to my knowledge did not try Firefox).  When the customer enters data in the search field, the system displays a drop-down list of matching search terms.  If the customer clicks one of the search terms or clicks Enter, nothing happens.  Is anyone else experiencing this?  Ideas on how to resolve? Would there be any security and/or browser settings that would allow the Search to work for some individuals and not for others?Thanks!

Every time I publish to Zendesk my topics get reordered. Is there a way to force Zendesk to honor my RoboHelp TOC?

I get this message when I generate a word output from my help.It doesn't point to the specific issue to probe. Any idea how to fix this? Where to look for possible misses?It accepts the word template that I provide correctly. Only at the last step it fails.

In rh2017 we could add an embed code in the html view. in rh2020 can we add this? We have some videos on brainshark and the url to that. We want to add it in the help content so the user can click and play it inline. We have an embed code to track the usage in Brainshark that we want to include as well.

Has anyone else come across this issue?  I am using Robohelp 2019 and I have a topic page that is not being saved into the output folders when I publish.  The page is present in the source files contents folder, it is present when I'm editing in Robohelp, but when I publish the manual the htm file isn't present in the output folder and I get an error on the page saying it can't load. I tried to copy the htm file from the source folder to the output folder, when I do that the page loads but not all of the graphics or other elements in the page, all of which are present when I'm editing in Robohelp. I also tried deleting the page then importing it from a previous version of the manual but I get the same issue.  Any guesses what's going on?

I am having issues with publishing my RoboHelp project to my FTP server. The publish profile was set up and functioning correctly the last time I attempted to use it ( roughly 1 month ago ), but I am now unable to publish my project to the desired location.The following error message is displayed when I attempt to publish my generated RoboHelp project to my FTP server:My team has confirmed that no changes have been made to the FTP server.  These settings that were configured for my publish profile are the exact same as the settings I was using when this feature was functioning as expected.I am using the latest version of RoboHelp 2020I have searched within the RoboHelp community forms and the also in the user guide and cannot find an answer or solution to my bugThank you in advance for any help.

I have a number of RH projects that I generate the outputs for from a batch file.Since migrating to RH2020 I've started using linked files, but this is of no use if I can't synchronise linked files from the command line when generating the outputs. Is this possible, or is synchronising a manual action? TIAMick Mathers

Hi all,I am using RH2020 Update 5 and trying to fix some of my code in the source code. For this, I wanted to use a regular expression. The expression itself seems to be correct (at least, I get the desired results when using it in Notepad++), but the search in RH only keeps on running without returning any results. I tried it with the complete project and also only with one topic open. Do I have to create the RegEx somehow different? Is anyone else having issues here?This is my RegEx:(?!.*vertical-align).*span style*What I am trying to achieve with this is to find all <span style tags except those containing vertical-align (because these are my variables).I have the following settings in the search:Thanks and best regardsKarin

I'm trying to work out what order the search results display on a Frameless Output in Robohelp 2020.  I've searched the documentation but can't find the answer.  Can anyone help please?

I have been unsuccessful in producing the TOC in my RoboHelp 2020 outputs - regardless of the settings I choose. Also, my RoboHelp has the latest update 5.  Obviously I am doing something quite wrong!  Any insights would be greatly appreciated!!

Hi everyone,I'm recently updated my RoboHelp to version 2020.4.173 and I'm experiencing a really frustrating behaviour from it. I had set up a Sharepoint site for versioning and co-authoring and everything was working just fine. With the new update, RoboHelp is continously asking for authenthication in order to check in and check out files. I flag the "stay connected" checkbox but it seems to ignore it. As you know, working on documentation occasionally means having one single topic open for a long time and sometimes you apply a number of small revisions when you review other topics.So RoboHelp is really annoying, since it keeps asking for authentication and I need to enter codes for the two steps auth process and so forth... Is there a way to get fewer authentication requests?Thank you all 🙂

I'm using Adobe Robohelp 2020 (with update 5). My current project uses a Frameless skin and I recently added a microcontent group to the source. The microcontent file is hidden in search. I also added the file to the TOC and marked it to be hidden in the output. However, in the output, the search isn't showing me the answer box style results when I search for terms/phrases that I included in the microcontent file as intents. The search results show up as the regular ones. Note that I've used microcontent in a previous project and it worked perfectly. The current project uses the same skin and I've set things up the exact way but I can't get it to work here. Is there anything I'm missing? Any setting?

Using Robohelp 2020,  we publish our helpfiles using a parent project which then holds all the child projects.  Each child project represents a module in our software.  We publish to a Frameless Output.The search facility isn't really adequate for our customers' needs.  We'd like to allow customers to select which project/module to search within whilst also giving them the facility to search across them all (as they can at the moment).  Does anyone know if  this possible?

Hi,I have adobe robehelp 7 version. After genertae output, the table of contents, index, search etc are not dispalying in IE11, Chrome etc. How we can fix this issue?.Thanks & Regards,Dileep 

Hello,I noticed one more issue. I have a frameless output.In the local outout when I am on some help topic and I click the logo in the header it correctly takes me to the Welcome page (page with tiles). When I move the output folder to the server and if I am on some help topic and I click the logo in the header nothing happens. How to control this. I always want the logo to take to the Welcome page(page with tiles)

Hello,In my frameless output, the tile images appear on local machine. However, when I move the folder to a web server they appear blank. Only the title appears. I tried re-referring the images to show but nothing worked.I have update 5. I turned off the setting Manage tiles from Toc and tried inserting the tiles under Layout > HOmepage. But no success. I also tried to turn on Manage tiles from Toc and added images from the images folder in the Toc but again no success.What is the correct way for Update 5 and 4 as well? By default, the images are taken from the skin I guess.Can we create a custom images folder and refer from there?