RoboHelp

Maybe this has been discussed, but I could not find an answer after searching.  Some of the Search URL/Breadcrumb paths are not displaying all the same way in my project.  I would like all the search result URL to display as breadcrumbs, but some are not.  I'm pretty sure this has to do with the TOC structure, but is there some kind of a workaround? I have confirmed that the files which display the filenames only are indeed in the TOC.  For all the files which display the breadcrumbs on the content page as:Home > Section The search results URL  displays the filename and folder, NOT the breadcrumb path. For example,++++++++++++++++++++Getting StartedRequirements, Administrator Tasks...getstarted/overview.htm+++++++++++++++++++++++In the case above, it would be great of the search displays the breadcrumb:Home > Getting Started For all the files which display the breadcrumbs on the content page as:Home > Section > Subsection Th

Hi All,I have been trying to generate a CHM with a glossary and it keeps coming up blank. I have tried registering the HHActiveX.dll using the regsvr32 in both the System32 and SysWow64 folders. That didn't work. Then I searched my HD to find both the 32-bit and 64-bit versions of HHActiveX.dll from my FM installation, cleaned the registry, and installed both the 32- and 64-bit versions using both the regsvr32 in both the System32 and SysWow64 folders. That didn't work either. I still cannot seem to generate a CHM with a glossary. I'm at a complete loss. I'm running a Windows 10 computer with the newest version of RH (2020.4). The RH project was converted from RH Classic but the glossary was created fresh in RH2020. Is there anyone that has an idea what's going on and why registering HHActiveX.dll didn't work? Any help or insight would be appreciated.Thank you very much,Megan

Each time I attempt to connect a local workspace to our DevOps project, I get an error saying the workspace already exists on my computer.  

We have a quite large structure of merged CHMs for our applications where we locate the corresponding chm using a call from the application with this call: System.Windows.Forms.Help.ShowHelp(this, path, HelpNavigator.Topic,"redirect.htm#help_file.chm::/" + page); The redirect.htm topic contains the following script code:window.location.replace(window.location.hash.substring(1)); This has been working fine from 2013 and until now, when I upgraded the master project to RH 2020. Is there anything that could have made this mechanism to break with this upgrade? BR,Rannveig

In the past folks have discussed about his on the forum. Adobe offers Captivate certification. Is there any Adobe or other certification that covers RoboHelp? Any pointers would help.

Hi, I am building some Arabic content in RH 2015 for a .chm output. The TOC renders correctly but the index renders as nonsense characters.  The project settings is set to Arabic (standard).I tried copying the project to the C drive as I read the length of the file path can be an issue. No change (also some folder names ar equite long still). I'm not seeing any issues in the build log.Any ideas? Thanks

I cannot seem to mark any active review as "Complete." The user guide says to right-click or click the meatballs on the review in the active review panel, then click "Complete." I only have the "Open" option. I have tried this on the review title and the individual chapters in the review. Am I looking in the wrong place, or is the option not available for me?The review I'm trying to close has been shared with a collaborator and I have resolved comments on it.

I accidentally deleted the default.css.  I cannot get it back in the Project Files Pod, but I see it in my project on my laptop when I use Windows Explorer.  I cannot create a new CSS because the CSS section of the Edit ribbon is now disabled.   Any suggestions on how I can restore default.css?

Hello, I want to send a .chm file via email so another person can review the help system I created. When they receive it they are unable to view the file. Please let me know what I need to do so they can view the help. Thank you.

I cannot minimize the window in RoboHelp version 2020.4.173. Is this intentional or did something go wrong with the update? 

Hi everyone,I've encountered a strange issue with the RoboHelp Indigo HTML5 layout we have built for our online help.  The 'Glossary' feature is not filtering (searching for a specific word) when I type something into the Filter Terms bar. (see screenshot below)  The Filter/Search terms DOES work however for the Index feature.Is there something I can do to re-active or turn this functionality back on for the Glossary?Thanks so much again for all your help!Cheers,Billy H.

Dear colleagues,Could you please help me? How can I create such a multilevel header numbering structure using of new 2020 RoboHelp? I have already spend a couple of hours on this task without a good result.  

I have just completed the latest update for RH2020 and running version 4.0 (2020.4.173).  I am working in the Unused Files report.  I can delete the first item I choose but when I choose the 2nd file I receive an Application Error causing me to restart Rh.  Anyone else experiencing this? 

I am setting up a frameless format. I have the latest patch (2020.4). Does anybody know where I can locate instruction on how to change the exand/collapse icon from the right (at the end) of the table of contents title to the left (before) of the title? 

Hi,I know this problem has been solved before on Windows machines. It shouldn't be any different on my Mac, but I cannot figure it out. I installed the macOSx64 JRE installer from :https://www.oracle.com/in/java/technologies/javase-jre8-downloads.html .I also receive a Java Not Found error when trying to generate a PDF from the sample Compass Travel project. If no path is required by Robohelp, then as long as I have the correct version of JRE it should run. Right? Thanks,Gina 

We're using RoboHELP version 2020.4.105.  When loading the initial screen of our WebHelp output there is a lengthy hang, followed by a message in Chrome console indicating a failed attempt to load https://platform.twitter.com/widgets.js. The WebHelp output is adding this block of code at the very end of the main HTM file: <script>//<![CDATA[if(useTwitter === true) {!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');}//]]></script> we found removing this script  (manually) resolved the slow load issue. Is there a way via project settings to remove this?  Or is this just a plain old bug that needs attention at Adobe? The code appears at the very end of the HTM page, in the "Scripts" section: <!-- Scr

2nd try... the original message I posted was marked as spam for some reason. If you see this message twice I apologize. RH14.0.9 I'm trying to create a pdf output that looks something like the first reply to this post. I'm running into the following problems: Chapter and section numbering in the body:I cannot get chapter numbering at all. I've tried a before: counter for <h1> in the pdf CSS but then all chapters are numbered '1' (one). I haven't even tried section numbering yet until that is resolved.Applying an automatic <h1>, <h2>, <h3> etc. depending on the place in the TOC:All my topics (also the subsections have their own separate topics) start with <h1>. The generated TOC shows the correct indentation but the topics themselves stay at <h1> for each heading. I would have hoped this was generated automatically, but currently I fear my only option is to use one topic for every complete chapter, and apply the H1, H2 myself. Is t

Hi All, I'm new to the forum and relatively new to RoboHelp overall. I've found posts on this issue that were resolved for previous versions of RoboHelp, but I'm wondering if anyone has been able to succesfully implement this for RoboHelp 2019. In my frameless output, when a bookmark is inserted into dropdown text and is linked to another location, that link brings the user to the unexpanded dropdown text. Is there a way for the dropdown text to be automatically expanded when a user clicks the bookmark link from another location in the project? Thanks in advance for any help you can provide! - Eric 

Is it possible to add a link to default Topic Page? TOC is to large for TOC Tiles so I'm hiding it. But want to provide a link to a default page where the TOC will show up. Using trial version of RoboHelp 2020

I don't know what's going on but I get the error box every 15 minutes telling me there is a program and I should restart. I have 32 gigs of ram, windows 10 2 terabytes of free space, and no viruses. What is going on here? It's hard to work like this

Hi there. First, I'll admit that I haven't used Robohelp since before the beginning of this century. So I'm trying to stay closely tied to the user guide as I proceed.Robohelp 2020.3.32, FrameMaker 16.0.1.817, Windows 10 system I created my Robohelp project and imported a FrameMaker file, using the corresponding .css file that was used for the FM file from an earlier version of the help system. In FrameMaker Import Settings, I specified the styles for starting a new topic, and my FM paragraph and character styles appear in their respective tabs - the FrameMaker Style column lists my styles, and the In RoboHelp column says "Import Style" for each. After a supposedly successful import, the Styles tab under Properties shows "(none)" for each of the style types (paragraph, character, hyperlink, etc.). I expected the styles from FrameMaker to appear here. What am I doing wrong?

I updated to RoboHelp 2020.4.173 to fix a problem I was having with .css files. After the update, I no longer see Responsive HTML5 as one of the Output Presets. I only see the following presets:eBookFramelessKnowledge BaseMicrocontentPDFWord DocumentNone of these options will work for me. Where did Responsive HTML5 go?

I use Robohelp 2020 to produce html output. My colleague uses Adobe Framemaker and Adobe Technical Communication suite 2020 to product HTML output. (I am not really familiar with the Adobe Technical Communication Suite? Is that essentially RH 2020?  Can I add my content to my colleagues project so that my content can be included in my colleagues HTML output? In other words, is it possible from a project in Adobe Technical Communication Suite 2020 to link to a toc from a RH 2020 project? 

Hello, I've downloaded the free trial version of RoboHelp, but before I install it, will this interfere/overwrite my current version of RoboHelp (2017)? I'm pretty sure it will install as a separate app, but wanted to make sure first. Thanks!

Has anyone successfully queried a database from Robohelp 2020? I'm checking to see if this is possible.