RoboHelp

Hello,Using RH 2017 I've created a master project for a Responsive HTML5 project and import the FrameMaker 2017 book. The FM styles are mapped to the RH styles.  For 2 of the FM books, I get this error several times. It seems to include all the chapters of the book, but I's love to know what's causing the error so I can fix it.  Has anyone else encountered this error message?Thanks!Dale

Segoe UI Semilight is displaying incorrectly:

Hi,I am noticing an issue in my Responsive HTML5 output footer. We have copyright information (2 to 3 lines) defined in the master page, properly formatted and aligned and applied on each page in the help. When we generate the Responsive output the alignment of the content does not look the same as in the master page.The master page has it centre aligned but the output shows one line from the footer as left aligned. Also on some pages the footer portion is seen partially and rest is hidden. Any idea why this would be happening? Any tips to fix this?

I'm working on a RoboHelp 2017 project, and want to add my project to a version control system. However, the recommended PushOK software leads me to a dead end. My company uses SVN Tortoise, but RoboHelp points me to a PushOK add-on.Does anyone have any suggestions or know the fate of PushOK?Thanks!Charlie RandisiOpenText, Inc.Post edited to remove email address.

Hi allI am using Robohelp 2015 and have created a project with roughly 100 topics. There are some png product images, but I have reduced the size of these as much as I can.When I export to Word, the document is almost 60Mb, which is much too large. It needs to be capable of being mailed to consultants who will cut and paste sections from it. For this reason, PDF is not acceptable either.Can anyone provide any pointers, hints, answers to this please? Are there any other formats I could consider that would meet our requirements?Many thanksLaura

Hi all,I recently upgraded from RH 2015 to RH 2019 Classic.In the Topic List pod in RH 2015, when using the Details view, I could choose the columns to show, including columns for topic-level tags and content-level tags.How can I do that in RH 2019 Classic? Sorry if it's a dumb question, but the online help provides no clue, and I couldn't find anything on the forum... Thanks in advance,Isabelle

When I use the Glossary Hotspot Wizard to create links within my topics to the terms, I then generate the project using the script (because I want to use popups instead of having the text display in-line). I did not edit this script before running it - do I need to? If so, where does the script reside? Any suggestions would be appreciated so that I can get this working as intended :-).

Hi,Using Robohelp 2019.5 version, i got an error trying to connect my TFS server (on premise).The collection used is not the "DefaultCollection" and has a "space" in it's name.Visual Studio Team explorer 2017 installed on same machine and TF.exe folder added to global path variables.Error message (in french) :-Impossible de trouver le fichier TF exécutable. Assurez-vous que TF est installé et que le chemin spécifié contient le nom du fichier.-Does anyone have any help or used to connect Robohelp to TFS ?Thanks

hi,iam using robohelp 9 version, after generating the webhelp output, the TOC is blank and not visible.please provide the solutions, as it is urgentThanksArun

Hi, My team is working on multiple Robohelp projects (around 10) and generating Repsonsive HTML5 output for each project. We have a conditional build tag applied to each project such that we can use the filter to select each help.Now, the filter works fine for Table of Contents but when it comes to Index and Glossary, it is not getting displayed in the Online Help even though they exist in RH in the individual helps.Any thoughts? Please let me know if more information is needed.

We currently have a template with specific heading types and fonts/sizes saved. However, each time we add a bullet note, the font changes to a different size and font. How to I customize the template so the bullets remain in the chosen font/size we have everything else set to?

Join Matt Sullivan ( Tech Comm Tools​) and me for two sessions about the new Adobe RoboHelp 2019:Thursday, May 16, 2019: Quick StartFriday, May 17, 2019: Advanced TechniquesGet familiar with this next generation of RoboHelp in two packed sessions.Get all the details and register for free here.

HI,Iam using  Robohelp 9 version , when we search the "text" in webhelp output in IE 11 and it shows the results and when we click the results on the left side it displays the content, after clicking the content in left side and and the result is displayed on the right side , but in the TOC it does not show where actually the content is located and navigation tree in the left side is not expanding.Please help on this issue

Is there a way to resize tables in RoboHelp 2019? There are arrows that appear around the table borders, but not working for resize.

Hi,I'm wondering if anyone has encountered this, or have a solution to fix this problem.Steps:1. After generating the CHM help file, open it. Right click in any topic and select Properties.2. The Properties window is displayed, but there is nothing inside except the "General" tab, which is empty.3. Click OK or Cancel or X.4. The whole Help File hangs (not responding).I'm using Robohelp 2015.

Hello,I'm creating an online help by importing a Word document in Arabic (Right to Left language) on Robohelp 2019. I couldn't change the indentation or move the text to justify the indentation. Once I try to move the text manually it appears as follows on Preview mode.Edit ModePreview ModeHow  can I change the indentation?

Hello,We have many in the product and currently handled in a normal help section. However, this tends to get buried in the help. Is there any cool tip or feature in RH 2017 that allows us to present a big list of abbreviations?............-Tejas

Hi,I imported a word document into Robohelp 2017.The docx contains tab stops. These are interpreted by Robohelp as follows:<span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">Defaultwert</span><span      style="font-size: 10.0pt; line-height: 115%;">                                    </span> <span      style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">nicht aktiv</span></p><p style="line-height: 1.0pt;"> </p><p><span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;

I have been a solo tech writer for some time using Robohelp 2017.  We are now bringing on a new writer who will be required to access and work on the same Help file at the same time as myself.  How can this best be done?

I am trying to capture the strings of text that my users are searching for, as well as the results that are returned to them (or at least the number of results). Is there a way to access robohelp's search's code so that I can modify it? this would just require me to use a few lines of javascript, but I cannot find where RoboHelp's search logic occurs. In similar threads people have recommended inserting Google Analytics code to master pages, or replacing RoboHelp's search with an external product called Zoom Search. But I'd prefer not to do either of those. Does anyone have experience with this?

I have a new Windows10 computer, and I'm using RoboHelp 10.The icons on the workspace are tiny.  I can change the display settings in Windows 10 - "display" - "scale and layout" to adjust the icons slightly.  Even when I used the "advanced scaling settings" and went up to 250%, the icons in RoboHelp remain relatively small compared to other programs.  The text within the editing and "User Defined Variables" panes continue to increase as I increase scale, but text and icons in the rest of the workspace do not.Is there a maximum resolution for RoboHelp icons, or is there another way to make them more visible?

We are experimenting with upgrading our current RH projects to 2019.  They have scripts in the body of the topic, and it seems that, unless you move them to the footer (one by one, for hundreds), they are wiped out when you do the upgrade.  Is there any way we can avoid this?  We use FAR HTML, so if anyone knows a way to use that to move them, that would help too.Thanks for any help....Marion

TCS 5 User (Frame 12/RoboHelp 11)I have a FrameMaker source book linked to a RoboHelp project with a named paragraph style, "Note." In FM Paragraph Designer, "Note" specifies a line (or border) above and below the paragraph (via field names "Frame Above Pgf"/"Below Pgf").  These frames/borders are defined as graphics in the FM reference page for the book.In the past, when I've synched the files from FM to RH, the above/below paragraph border for this Note style did not get converted at all in RH, meaning in RH, Note text is not bordered with a line above or below, which is fine.  TCS manual specifically states that graphics that are not inside anchored frames do not get imported, and these borders are inside graphic frames, not anchored frames. However, I recently edited the FM files and synched them to RH, and suddenly the above/below borders now appear in the RH file.  I don't know why, as I have not updated my software.  The problem is, they are not aligned prope

I am using RoboHelp 2019 version 2019.0.5. I am outputting to Responsive HTML5.Is it possible to create tool tips in RoboHelp and then have a link in the tool tip that the user can click to proceed to a regular topic?

Robohelp version : 2017 13.0.2.334Windows 7Webhelp  outputGood morning, everyone,I am working on a project that allows me to automatically generate online help using the command line.The Master Project contains children's projects that are compiled one after the other. The master project, once compiled, does not contain an index.htm file but a project_maitre.htm file.If I compile this same project using the robohelp interface, the master project contains an index.htm file.I would like to understand why the project compiled using the command line does not generate the same files and especially if a project placed on servers can be read without index.htm file.thank you very much .Etien