RoboHelp

I just downloaded patch 2 to RoboHelp 2019, and my stylesheets are no longer being being applied to the responsive HTML output. They were working in patch 1. Has anyone found a work around for this? Thanks!

I am not at all comfortable with Adobe 2019. It is not easy to create TOCs, get in-built table styles, and many more.Thats why with project that I have created, I want to convert into its previous version and use the classic UI.

When trying to open or save my Help file I receive the following error. In addition, all my topics are showing under the Broken Links folder and not listed under HTML Files (Topics) folder. I've tried restoring each topic, but it doesn't last. I have no idea how this happened. Any thoughts? I have thousands of topics. Do I need to restore all of them and recompile? When I restore a handful it is not being retained. Thanks.

Why there is no auto-numbering option? Is there any CSS present for numbered lists..

I upgraded our Charcoal_Grey Screen Layout to the latest version (that contains the predictive searching) and now when we put a link to a topic in a Word or Excel file the link doesn't work. If we locate the topic and then do a right-click and choose Create Shortcut and add this to our Word or Excel file we get an 404 page not found error. If we copy/paste the topic URL from the URL bar, the link displays the correct topic but it is unformatted and displays without the Screen Layout. We've also experienced the link going to our home page and not the topic we copied the URL for. Is there a way to copy/paste a topic URL into a Word or Excel document so when you click on it, it opens the topic from the TOC and includes the correct formatting. We had no problem with copying/pasting topic URLs before upgrading our Screen Layout to include the predictive search, but now these links no longer work.

Is there a way to change the bookmark settings so that instead of displaying the content at top of the page, the content would display at a specified distance from the top? I have a master page with a permanent display of links to to other topics. The problem is that when I use mini-tocs or bookmarks in the topics using that master, RH will display the content at the top of main content section, where it is obscured by my permanent links display, and requires the user to scroll down a bit to see the first couple of lines of content. Any help to solve this problem will be greatly appreciated. I'm using RoboHelp 2015, HTML5 output.

I have some text that I would like to style as a particular type of ordered list, and have tagged it as <ol> accordingly. But every time I open the topic in Design View, I see it has switched to a bullet instead of an ordered list. When I check HTML, sure enough RoboHelp has replaced my <ol> tag with a <ul> tag. This is ruining my styled text. I'd prefer to keep using the Design View to edit the topic. Is there any way to make RoboHelp leave my markup alone?Here is the HTML...or it should be; for some reason the raw html thingy isn't showing up properly . I will share the CSS tomorrow upon request if it would be helpful to answering the question.<div class="mandreq">     <div class="mandreqtop">          A notice of appeal must...          <ol class="mandreqtop">             &n

The help documentation was generated in the classic RoboHelp. I imported into RoboHelp 2019.  Now I need to generate the Responsible HTML5 but to be used in a SharePoint and I do not have the option for the settings, to Publish to SharePoint which generates the output as *.aspx instead of *.html.How do I get the option to display?  I have read the software help and I cannot find the option.

I'm trying to generate PDF output from RH 2019. I've configured a Cover Page and a Master Page in the Printed Documentation output settings, but when I generate and view the PDF, there is no cover page and the topics don't use the correct master page.Any thoughts?

I just upgraded (on a trial basis) from RH15 to RH19.I updated an existing, fairly small project from the start screen. The dialog told me all went well. I then generated WebHelp output and viewed the output. The TOC shows nicely, but all of the pages show nothing more than a header.Message was edited by Peter Grainge to show full version name. It helps others when they are searching.

I am starting a new project in RH2019 (after several years away from RH) and am curious if there is a way to change the default indent on the paragraph indent?When I click "increase indent" from the General properties panel, it inserts the following in-line style: style="margin-left: 40px"Is there a way to define the default margin to be less/more than 40px?I am asking because, I created my CSS and wanted bulleted/numbered lists to be left aligned with the paragraph text. To create lists that have an indented paragraph in them, instead of creating separate styles for indent levels within multi-level lists, I want to make it easier, and use the built-in indent button. However, to do that, I need to define the in-line indent the indent button creates. (Otherwise, I'll need to use the default list indents to use the indent button).For example...This is a paragraph about the list that follows. The following list uses the default list indents, but imagine if the bullets were flush left inst

Hi,I am generating the output of a project in "Azure" based Responsive HTML5 Output. I will host it using FTP on a public URL. Suppose it will be documents.domain.com/index.htmlBy default, the Web browser is showing the complete URL of the topics in the address bar. For example, following URL is being displayed for "Topic1.htm".documents.domain.com/index.html#t=Topic1.htmFor some reasons, I want to hide the complete URL and show only index.html or the parent domain name for all topics that is: documents.domain.com/index.html or documents.domain.com/For my project, it is essential to use a Responsive HTML5 based Output and Azure is the most suitable theme for our project.Please help me to fix this issue.

I'm generating a Responsive HTML5 Help project. I've got several keywords in my index that don't appear in the compiled Help's index. Can anyone suggest how I can resolve this?Here's a screen shot of my Index pod in RH:Here's a screen shot of the Index in the compiled Help. You can see that DB-APP-H-CH_50549 is not appearing.

Hi all, I am hoping this is just a setting I accidentally checked or a new "feature" but suddenly today when I generated a new responsive HTML5 output in RH2019, it generated fine but any topic I click on in the TOC opens in a new browser window instead of the main help window as it did previously. I have checked all over for something that would account for this, but cannot find something similar to "open help topic in new window" checkbox. I have checked:Project SettingsPreferencesCSSMaster PagesResponsive HTML5 SettingsIt does this in Chrome, Firefox, and Edge.Anyone know what I need to do to change this back to opening in the same help window? Thanks!Joel

Hi all,We are trying to find a way to integrate xsl-fo support in robohelp classic 2019. Is there a procedure to follow thus we can support xslfo in robohelp for publishing and html production. What we are thinking from our part is an xml import -> (transform) -> xsl-fo ready -> generate different sources(pdf,html, etc.)Kind Regards,Sergiu

I have web-based help (HTML5 responsive with RH 2017) and one of the TOC links points to a non-RH system, like this:Is there a way to open that link inside of a new browser tab using a TOC RH property or attribute? Or do I have to do an actual .htm with a javascript redirect?I tried adding a target="_blank" attribute, but that only works on .htm pages, not inside xml like the .hhc is.

From what I can tell, Robohelp (in any version) does not have inbuilt code formatting.I'll be using the Robohelp 2019 version and am looking for help on how to integrate some syntax highlighter and some code formatting. Any help?

Hello, all, I'm hoping those of you with some experience using RoboHelp 2019 can answer a quick question for me. Does RoboHelp 2019 support Context Sensitive Help (CSH)? I cannot find anything close to the Output Setup pod that was used in previous versions of the application, or really anything alluding to CSH in the 2019 version. CSH is is vital to my RoboHelp purposes. If anyone can provide some insight on this issue, I'd appreciate it. Thanks!

When we publish a merged project to our RoboServer, we're noticing that entries from child projects added to the merged TOC in the Parent project are not showing in the TOC. And we've tested this using Internet Explorer and Chrome with the same results. Note, even though the entries for the child projects aren't displaying in the Parent merged TOC, the files from the child projects (i.e., HTM and image files) are being published to the server.Also, if I open the the published help through Windows Explorer on the server, the TOC displays correctly. i.e., the child projects display correctly in the merged TOC.We are using RH 2019 Classic with the latest patches and publishing to RoboServer 10 with Update 1.Any ideas on why this might happen.

I’m using TCS 2015, trying to compile a CHM in RH.  Don’t know if it has anything to do with it, but the source FM file is in Russian. (Spanish worked OK so it would seem it’s not a Unicode issue, but maybe something about the Cyrillic characters?All FM files in the book open without error. I’ve saved them and closed the FMs, leaving the book open in FM.Twice now, I’ve gotten an error message during the CHM compile that something has happened and there’s info. in C:\.err.  When I say OK, RH shuts down.The .err file says:“Friday, December 14, 2018 10:55:46HHA Version 4.74.8702htmlproc.cpp(114) : Assertionfailure: (pszTmp == m_pCompiler->m_pHtmlMem->psz)”Any ideas?

Hi, Fairly new to Robohelp.  Currently pulling my hair out trying to get it to output to PDF.  Have outputted extremely similar projects to PDF.  But his one does not want to play ball.  It will output as Win help file, web help, responsive HTML5.  No Index or glossary and most of the settings set to default.  Seems to be very temperamental. Any help would be grateful for.  Best regards, Mike

Hi,I have my source in RH 2017 and I am using few images. They show up correctly referenced in the source file. I am observing a strange issue. When I generate the output the images go missing from my output. I then reinsert them and try retaking the output. They are showing up correctly.If I open the last saved source again tomorrow and generate a doc output then the images disappear again. The image location in the project folder or the image themselves haven't changed. Why would this happen? Any pointers to resolve it?

I've searched quite a bit, but I cannot find the answer.  What does the blue circle overlay on the topic icon in RH 2019 represent?  TIA

Hi, I wanted to know if the license of RH 2019 can be activated, as in previous versions, on 2 different PC (desktop and notebook) or if it is still a floating license...another doubt...I already own an RH license 2015 can I request an upgrade for this? in which way?thxThomas

Hi All,Earlier with webhelp output in rh2017 there was an issue with the toc not expanding and collapsing. The fix was updating this string:sText = sText.replace("\n", "");tosText = sText.replace(/\n/g, "");in the whthost.js file.I tried that but the issue still persists. Chrome latest version now is 70.Is there any other fix to be done to get the toc expand and collapse in a webhelp output?