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johannas81194164
johannas81194164Participant
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Thousands of crazy urls

I recently imported a WebHelp project from version 10 to 17 and it's been a total nightmare.  I have almost 10,000 broken links that I've been repairing manually because I was told this was the only way.  That aside... Somehow my index completely disappeared the other day.  I looked in the directory and the hhk files listed were almost empty (1 KB).  I pulled an hhk from backup and copied it in the appropriate directory and I can now access my index when I am in RoboHelp.  However... there are now thousands of random urls listed (see snippit below).  They start with chm and then list part of my htm topic page names... or they only list half of the topic page name in some weird order.  It wouldn't really matter if they only appeared under the url folder... but when I try to search using the binoculars they all come up as choices and this gets frustrating.  Can someone let me know where these reside so I can go delete anything that doesn't start wi

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johndaigle
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mattd93257535Known Participant
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Errors when adding Webtrends reporting html code to <head> (RoboHelp 2015, HTML5)

A real weird one here. I was inserting two <meta name> and one script src line into my <head> section, in order to setup Webtrends. Three issues are coming up:After I write the code and go to save the page, the script src coding is automatically moved from the spot I want it to be in (directly below <meta name="WT.ti"...> and is placed right above </head>.Also, robohelp has automatically added 'file:' to the front of the script src line.When I generate the html5 output the generating itself is very slow AND when it is done the actual live page is slow to load as well.I believe #3 is because of #2, but I cannot find a way to manually override this robohelp automation!Any help would be much appreciated! Screenshot below of the coding.

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Pankaja KParticipant
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rebeccan77164769
rebeccan77164769Participant
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MrsVJW
MrsVJWInspiring
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Search not displaying results in IE11 if built from RH2017 when loaded to Sharepoint

Hello all,Similar to the "Search not displaying results in IE11 if built from RH2017" question I found on here, having an issue on IE 11 only when trying to perform a search on files, but this ONLY happens when using the Webhelp project that has been loaded to Sharepoint.  We have one we can run off the network that runs search fine but the Sharepoint one from IE 11, no results are displayed.  When run from Sharepoint on Chrome, search works fine.  And this was built with RH 2017, and oddly our last build of the same project with RH 11 does not have the same issue on Sharepoint.I don't know if anyone on here knows Sharepoint well enough, could the discussion from the thread mentioned above also impact some Sharepoint setting that means the search won't function if run via Sharepoint on IE 11??  Or might it be related to script errors I also saw in the HTML5 forum with issues with search results??Thanks,- Victoria

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Peter Grainge
Community Expert
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Sreekanth_SLegend
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JoeJitsu
JoeJitsuKnown Participant
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Lara M T
Lara M TKnown Participant
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daleleroyParticipant
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gc31Inspiring
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nikhiln70625666Participant
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SVick0612
SVick0612Participant
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Subversion does not show under Add to Version Control option

Hi, We have Robohelp 2015 in our office. And sorry if this doesn't show up in the Version Control forum, it wouldn't let me find anything like that in the options below.We've been trying to get our Robohelp set up for version control since we really need to be able to have multiple people in the project at the same time. We use Tortoise SVN for our main content control currently. In trying to add version control, we've been trying to follow the main version control instructions always referred to here, but we cannot get our SVN to show in the options for Select Version Control Provider. Our SVN has been set up for years and works just fine with our project, but it does not show here, or in the area in the RegEdit for SourceCodeControlProviders.Integrating RoboHelp projects with Subversion | Adobe Developer Connection Any ideas on how do I get our Tortoise SVN to show here so we can get it set up for version control?

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SVick0612
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AnyhooKnown Participant
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Context Sensitive Help Failure in RoboHelp 11

In my application, I am trying to form URLs to automatically pull up context sensitive help based upon Robohelp Topic Ids.  I have read about how it should work using this reference: https://www.wvanweelden.eu/articles/part/csh-start-file  but for some reason it is not working at all.  Let me describe the issue in more detail.  I have a Robohelp project wit many topic ids.  I generate webhelp for the project and publish it.  I then create a url that I want to display the web page corresponding to the Robohelp topic ID.  For example:  "http://MyWebSite/Documentation/DEVELOPMENT/WebHelp/index_csh.htm#TopicID=Batch_Folder,withnavpane=true".  According to the documentation I have read, this should work but no matter what topic id I use, the Help Start page is always displayed.  I am at a loss to explain why this is failing when I appear to have followed all the proper steps to make it function properly.  Can someone in this community p

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jb61539814Participant
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Loosing dita tags during ant conversion

At this company, we use a script to convert our .xml files created in FrameMaker into .html files for use in RoboHelp to generate help.But I am loosing formatting only in my reference files. We use definitions lists (<dl>) extensively in the reference files but the heading tag (<dlhead><dthd>) is being lost and the heading is displaying just like any other definition tag (<dt>). As shown here:Before running ant conversion (.xml):<dl>    <dlhead><dthd>Interval section</dthd></dlhead>    <dlentry><dt>Interval Type</dt>    <dd>Select the interval type: Repetitive,    Not Repetitive, or On Request.</dd></dlentry>After running ant conversion (.html):<dl><dt><strong>Interval section</strong></dt><dt class="dlterm">Interval Type</dt><dd>Select the interval type: Repetitive,Not Repetitive, or On Req

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Jeff_Coatsworth
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Kate SasnykKnown Participant
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bvconwayParticipating Frequently
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JGaf10311788Inspiring
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chelluvsGod
chelluvsGodInspiring
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raylangivens
raylangivensKnown Participant
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johnk23490956
johnk23490956Participant
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Urthie2011Inspiring
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prhmusic2Inspiring
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ameliak20102856
ameliak20102856Known Participant
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Moving Books in TOC in RoboHelp HTML 10

Greetings!This question seems so basic I feel it must have been asked and answered somewhere before, but I have looked and looked and can't find it.  Maybe because my version of RoboHelp is so old?  I should say that I inherited the RoboHelp responsibilities at my job, and to a large degree, have learned RoboHelp as I work with it.  My training was very minimal.  There is still so much about how it works that I don't know, so I apologize if my question is confusing or incomplete.  The question I have has to do with maintenance of Books and the Topics within them.  I am trying to determine if it is possible to move an existing Book (and its existing Topics) into another existing book, creating a sub-book (wrong terminology there, possibly...), with all the same Topics still there.  So for example, I have a book called DDAR, and within that, I currently have a Research Group book, and a Data Integrity book.  I would like to move the Data Integrity

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WriterJeanneKnown Participant
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Sreekanth_SLegend
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