RoboHelp

Hi, I recently followed some very helpful advice on this forum on adding an image to the right side of the header in the Charcoal_Grey output for the Responsive HTML5 output in RoboHelp 2017. I added the following in the Layout.css file, which worked perfectly:div.header {            background-image: url('logo_test.png');            background-repeat: no-repeat;            background-position: right center;}However, I now need to add a pinstripe that runs all the way across the header, as shown in the attached image. Please could you advise how I can do this. Could I add another image, and specify its position below the above image, or perhaps it would be possible to create another "header" and place it below the existing one? Any advice would be appreciated.Original post:Adding an image to the header in RoboHelp 2017

I am currently writing an online help in English, so I defined styles for Titles and paragraphs. Header (1) (Tahoma/ 16pt) spacing (Before 6pt/ After 6pt)Par (1) Tahoma/ 10pt) spacing (Before 0pt/ After 3pt)Header (2) (Tahoma/ 14pt) spacing (Before 6pt/ After 6pt) Indentation (Left 0.5cm/ Right 0cm)Par (2) Tahoma/ 10pt) spacing (Before 0pt/ After 3pt) Indentation (Left 0.5cm/ Right 0cm)When I apply them to the text, they didn't appear when I click (View Item), However, it only appears in Design mode.What Shall I do?

When I search for a keyword, the search result shows incomplete keywords selected. For example, if I type the word 'site', in the search result, only the letters 'sit' are highlighted. If I type 'managed', it highlights 'manag' only. What is the logic behind such search result. If there is any solution to it.

Hello all,Problem Description: When using CSS cursor Property (Controls what the mouse cursor will look like when it is located over the element); the application (Rh) does not read the cursor Property when implemented in a HTML help page. When previewing using Rh Preview Topic pane or a compiled CHM browser, it does not respond (e.g. hovering over an image map section of an image). However, it does work in IE, Chrome, and Mozilla.Steps to Reproduce: Paste the following code below into your Rh HTML page.<style type="text/css">/*<![CDATA[*/area {cursor: help     ! important ;}/*]]>*/</style></head>Actual Result: Hovering over an 'Image Map' section, the cursor does NOT change into a cursor help icon, rather than its default cursor pointer (when hovering over an image-map or hyperlink section).Using the CSS cursor Property code in CSS/HTML does NOT work in CHM browser relevant in the browsers (mentioned above) in which there is a mouse and curs

There is something wrong with my Chrome settings that is preventing me from running search in Responsive HTML5 Layout generated help.When search is initiated in my chrome hosted environment, the search hangs (see picture) when Help is generated through Responsive HTML5 Layout or New Responsive HTML5 Layout. It works when generated in WebHelp, Multiscreen HTML5 or New Multiscreen HTML5Note that my coworker can run the search perfectly fine on chrome (same current version) and tech support could also not reproduce the issue.Has anyone else run into this and solved this? I think that I have a weird setting or library issue.I am a day into trying to figure this out including several remote desktop sessions with Adobe RH tech support. No issues in IE or Firefox. Also--this is new, I checked in the same help environment just a couple of weeks ago, no problem searching from Chrome browser in Responsive HTML5 on my machine.I have:exported the build to mac environment, same resultsUPGRADED/REIN

Hi all, I have a requirement that change the name of the Index tab in chm file to another name like Sync, fox example. I don't have this experience, anyone knows, please help me. Thank you.Goldfish184.

We have a process that actually creates a compile-able help project on the fly (based on parsing of source code). In the past it was only used to compile an HTML project with the Microsoft help compiler so it only created the .hhp, .hhk and .hhc files (along with all the content pages). We now want it to create all the files that RH would need so that we can use RH to compile various targets. I've examined all the various project files and it seems pretty straightforward to create everything except the .cpd file (it's the only binary file). I've also found out that, at least on the surface, the .cpd file is not needed to open a project because it will get regenerated automatically if missing. But I wonder what information might be stored in the .cpd that can't be regenerated by RH so I can see if anything would be fundamental to our use.Can anyone tell me what operations might be done in RH, stored in the .cpd file and then missing if the .cpd file was erased and recreated automaticall

I recently upgraded from RoboHelp 11 to RoboHelp 2017. I have successfully created Merging Help projects using FM 12 and RH 11. I am using the same files updated in FM 2017 and RH 2017. Everything in the Merged Projects looks fine until I try to generated Multscreen HTML5. I get the following error message:Please HELP! I really need this to work.

Hello .... We have recently migrated a RHv5 project to RHv7 ... Phew.... but for some reason we have a folder that seems to contain a few images that I have been unable to delete. I don't have the option to delete when I right click on the folder! Other folders are fine ... which indicates my access is A-ok ... I can create a sub folder in this folder and delete it ... but I just can't seem to get rid of it! We are using RoboSource Control 3.1 so its a shared project with just 2 authors, Any help ... greatly appreciated! Ta Fi.

getting this error when trying to edit a .xpj file "Unable to initialize DAO/Jet db engine" It is being generated when I try to upgrade the project to a newer version. Is there an easy fix for this? Thank You

Hi, I am an electronics tech and I have a job to repair some irrigation monitoring equipment.I have the technical manual file  ...  but they tell me it can only be accessed by a Robohelp Reader.I know Google is my friend ... but I have spent hours trying to find something just to open the manual!!!  ...  and finally decided to download the free trial just to get access  ...  until I find it is nearly 1Gb in size.Can anyone please point me to a program which will open just this one manual I need please.  Thank you very much.

How do I create a link to a remote topic in a CHM in a different folder? I don't want to move the other chm to the same folder as the project I am working in. A similar question was asked a few years ago and the answer wasHi thereThey will either need to be in the same folder or they will need to be registered with Windows. Otherwise, one has no clue the other exists. Cheers... Rick Since the CHMs won't be in the same folder, how do I register them with Windows?Thanks.Julia

In Robohelp 11 I am experimenting that some pages aren’t showed either in the Robohelp’s preview or in the browsers.I have seen in the output file some code lines and scripts that I am sure Robohelp added by itself.  I am experimenting that some pages are showed with that “extra” code lines and some do not.In some cases, if I delete the code of that file, the pages are showed in a normal way. In the beginning I was sure that the problem was due to the added code in the files, but when I copy and paste some pages with the problem, the pasted page (the new page) doesn’t have any problem and it is showed in a normal way. And also if I compare the html output of both pages, it is the same.This is the code which I am talking about:<style type="text/css">/*<![CDATA[*/<!--div.WebHelpPopupMenu { position:absolute;left:0px;top:0px;z-index:4;visibility:hidden; }p.WebHelpNavBar { text-align:right; }-->/*]]>*/</style><script type="text/javascript" language="JavaScri

We have web help for our internet payroll. We are using the Map Id and calling the HTML page through Map Id's in a popup window by clicking on the ? image. But the popup window is blocked by current version of Firefox and Chrome it is working fine in the current version of IE. Although I have unblocked the Pop Up setting in Firefox and Chrome but still this both the browser are blocking the Popup. Is it to do with the security, as our web help is not on the https:// server.Error shown

RH 2017 (13.0.279)Primary Output: Html Help (CHM)Hi Folks,We use twisties in our help project. These are the little triangle images that point downwards and to the right when you expand or collapse dropdown text.Is there a way to get the output to show a different triangle image on a mouse-over? You can see in these dropspot links that we use a gray mouse-over color for the hover text. But the collapsed triangle and the expanded triangle for the twisties don't ever change on a hover.I know it's a minor thing, and if it's not too much work, we would like to implement a third triangle color whenever we hover over the text so that it matches the text's hover color.Here's part of our style sheet code. Yellow highlight deals with the current images we use in the twisties. The red arrow points to where we're defining the hover color:However, I suspect the issue is more javascript related than CSS related, especially so for a .chm output. Has anyone ever done this with their twisties?

Hi peter,If i want to add display a table along with text as a expand to collapse then how can i do that in robohelp 17

Recently, I uploaded a new Word document into my RoboHelp project which contains a table. When I did this, I expected that it would show up as a new topic. But in addition to the new topic (Assessment Tool Icon Guide), a folder appeared with three gif files.Why did this occur? Additionally, is there a way to delete these files? Is there a way to prevent this from happening to give the Project Manager a cleaner look, since we'll be importing it into our web application?

Hi,About a month ago, I had my print documentation headings in okay shape. Not perfect, but better than what I discovered than when I went into RoboHelp today.Peter, I've read your Web site but still struggle with getting this right. Do you have any thoughts on what has happened to have caused this? I hadn't generated my print documentation in a month when I saw all this today.Here's what my TOC looked like a month ago - 3.1.3 is correct, but 3.1.4 through 3.1.7 need to be Heading 4s. 3.2, 3.2.1, etc. are correct.Here's what my TOC looks like today - see how 3.1.1 (above) is now Heading 4, and 3.2 (above) is now 4.8, and 3.2.1 (above) is now 5.

Alas, the error log they mention is not available!Anyone else seen/solved this?

I have a project where topic content contains various build tags. I also have various filter criteria where each criteria selection excludes a specific build tag. For example, Database Server excludes the Database_Server tag:Likewise, Process Server excludes the Process_Server tag:In my topic, I have various bits of information illustrated here where each line has a corresponding tag:When I generate this output and allow multiple selections to be made in a group, the content seems to filter correctly when only one filter criteria is checked:But when I select two checkboxes, the first tag that was filtered out is shown again:In this case, there are two filters being applied and each should exclude a single tag, but they seem to be cancelling each other out.  When I uncheck the first checkbox, the second filter works properly:Is this the correct behavior? I want to be able to filter out tagged content when the related checkbox is checked, but it seems like it does not work this way

I have run into an issue with my RoboHelp 2015, responsive html5 layout on desktop computers. On some computers the layout shows, as I want it to, with the navigation pane located in the top header area. On other computers, however, the navigation pane shows up as it would on a tablet, with the buttons pushed to the left side of the screen and minimized.This happens even if the person has their internet broswer at Maximized window. I have two screen shots below of the issue.How can I change the settings so that on ALL desktops, the navigation pane shows up in the top toolbar, with the smaller icons? 

When attempting to generate an HTML5 output  I get the following popup error boxAny ideas as to what is causing this?

Hi all,I'm investigating using the Word document linking feature in Robohelp. I've read Peter Grainge's website about how to do it, but I'd like to get feedback from people using  (or who have used) the feature.What things do I need to watch out for?What can go terribly wrong?What workflow do you use? e.g. SMEs write and update the docs, you edit then update and publish in Robohelp. You write the docs in word, SMEs review, then you update and publish in Robohelp? Something else?What works well?What features of Robohelp are unavailable using this method? I assume dropdowns won't be possible. What about having a single topic appearing in multiple places in the TOC?Is anyone using this in a merged Multiscreen HTML5 output? Linking from content in the linked word document to a topic in one of the other child projects?What if only one project is using the linking feature and all the other projects are being managed in Robohelp?(Basically, think of the most complicated scenario possible

Can anyone tell me how to change the font size of the breadcrumbs in the Indigo HTML5 layout?Cheers,James

Hi,I am working with a developer who has not worked with help a great deal, I have never programed software to call help so am not much help to him . The software currently has webhelp and it is called in one of 3 ways - either with the Contents, Search or Index tab open. We are trying to change to Responsive HTML5 help and he is using VB.Net.He tells me he cannot get the app which comes with Robohelp to work so please can someone give me the VB.Net code which says open the parent of my merged help project outputs to the index page with the Contents tab showing, then again with the Index tab showing and a third time with the Search tab showing. Hopefully he will then be able to use this to call the help and make it display in an IE browser (we work with the NHS so have to support IE) without it throwing up lots of complains about scripts.He has looked at the help within RoboHelp but says it is not helping him.Thanks in advanceErika