RoboHelp

Hi, We are integrating Responsive HTML 5 output with our application. Could you please let me know which Javascript function should we use for calling a particular content page (using mapid or map number) for Responsive HTML 5. For example, in webhelp, we are using RH_ShowHelp(0, "roboHelp/index.htm", 0, 10). I am using RoboHelp 2015.Regards,Prashant

Hi,Has anyone downloaded the trial version of RoboHelp 2015? The descriptions of the new features intrigue me, particularly new HTML5 layouts and enhanced search results.I currently have RoboHelp 10 installed. I tweaked the mobile.css file to use colors that I want in the output files on iPhones and iPads, but the output still looks dated. I was wondering if the default multiscreen html5 layout in RoboHelp 2015 is a lot better or if I'd still need to make a lot of tweaks to the mobile.css files.Are there any other new features in 2015 that have vastly improved your experience or output?Thanks!Donna

I have just opened an existing RH7 project to find spell check wiggly red lines everywhere as though I have nothing in my dictionary. What can have happened?And is there a way to get it back? I don't want to have to add all my terms to it again.Any ideas? I haven't moved or changed anything and it's all on my local machine.

I migrated my project to Robohelp 2015 from version 9, In PDF generated files Images are truncating , Please help ?

I was hoping someone could explain to me the logic around images in roboHelp.I have a large number of images in my Online Help, the last time I needed to publish I found that a large volume of images were incorrect, they were in the wrong spot.The images were not the right ones.I found that there was a large amount of duplicate images in the roboHelp Project files, after some testing I found that:Copying and pasting an image directly into roboHelp creates 1 file in the root directory image1.gif, image2.gif etcUploading images (from a Word document) creates a folder where the images for that document (topic are stored).  In this instance, a duplicate .png file is created for each imageIf you upload more it just keeps on adding images (with a duplicate)I then created some images, saved them as JPEGs and added them to the Word document, I then uploaded thoseNow I am seriously confused and there are now 2 x image002 files one JPEG one PNG that are different images.No wonder its gettin

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I was wondering if anyone else has had problems using relative links in PDFs in the RH 2015 version, using Responsive HTML5. It seems that links in the PDFs going to web pages is not an issue; hyperlinks between one PDF and another is problematic. Not sure what specific information is needed other than these facts. Please share any possible solutions.Regards,Sharon

First of all, I am so pleased that Adobe has issued the fix for the RoboHelp 8 "early November" bug! (If Adobe were in Minnesota, all the bugs are generally dead by November  ) I have loaded the new 8.0.2 service release and am carefully following Peter's instructions under "Opening RoboHelp Projects" - "Service Release 8.0.2." I have a few questions at this point, mainly about Unused Files. (By the way, my RH project is working great.)I have run the "Unused Files" report in my large online help project (i.e., a project that's been around many years, which we update twice a year, so we do a lot of adding, replacing, and deleting of images and topics). There was quite a list of files in this report. When I spot-checked several of the files, it seems that they were, in fact, obsolete, and therefore, are correctly appearing in the Unused Files Report.1. Is it a good idea to delete the files listed in the Unused Files Report?    (I must confess that I've been working o

I published a project in RoboHelp 2015 to a server for our iPads/iPhones. I have a fairly lengthy index. When viewing, I cannot scroll down the index list to view all topics available. It works only after I do a search within the Index. After searching, I am able to go back to the index tab and scroll down the list. Any suggestions?

Does anyone happen to know if I can customise the Azure Blue template (for responsive html) by adding in my own header (banner)? I only see where I can change the background colour on the header and insert our logo.Thank you,Pam

The Webhelp output has a Highlight search results checkbox like this:But the Responsive HTML5 output does not have this option despite highlighting the results:I don't see any way to add this in the Layout Customization window:Is it possible to add a checkbox to disable highlighting? We've recently switched to Responsive HTML5 and we've been asked how to turn the highlighting off.Thanks.

My merged slave .chm file is not showing up in the master .chm file after generation. Anyone seen this happen before?

When I completed the project all the books/chapters/topics appeared.  Then I generated it with WebHelp, it complied successfully.  When I viewed results all that appeared is the welcome page and toolbar, but the contents (books/chapters/topics) did not appear.  This is the first time I have every had it not appear.  I use this view to look thru the new topics before transferring it to the server.

Is it possible to add image zoom in and out feature on the WebHelp output of RoboHelp? something like in this page: http://docs.oracle.com/cloud/latest/marketingcs_gs/OMCBD/index.html#Help/Administration/Tasks/AddingUsers.htm%3FTocPath%3DAdministration%7C_____1When users click on an image, the image zooms in to provide a better view. Is it possible to do something like this using RoboHelp 8? If yes, please explain the steps.Thanks in advance.

HI On my Chrome AND Firefox browsers for Windows 10 (flash player 21,0,0,216 installed on Chrome) each time i watch a particular video, the buffer or loading gets to about half way through before it skips to the end and subsequently the video only plays half way. I have tried - Cleared my web browsers cache and history - Removed all websites in to flash player storage settings panel - Restarted my computer/ browser/ modem, - Uninstalling and reinstalling flash- Tried to increase the global storage settings (will not save)- Contacted the website of the video and they confirmed there is no issues on there end and to rub salt on the wound sent a print screen of the video past 50% - The website even gave me another log in to try however it still didn't workI would appreciated anyone's help, thanks in advance and good luck.

We include an email link in our product's Webhelp to allow our users to send us feedback on specific topics (none received so far but I live in hope that someone, somewhere, reads the help...).A customer has asked if it's possible to include an email link in the help topics that will send an email to that customer's sys admin. Clearly, a search and replace on all the htm files would do the trick, e.g. to replace my company's doc feedback email address with the customer's email on the Send Feedback link. But is there a more elegant way of doing this?The email address used in the link could be specified when the product help is installed. The installer would go through all the htm files and make the replacement.The email address could be specified in a separate file and included somehow in all the htm files, so only one file would need to be changed by the installer.Anyone solved this already? Is the 2nd option above even possible?cheers, Julie

Hi all,Shown below is a screen shot of the help for a project of mine.  As you can see, it looks like there is an extra blank row between the row containing the toolbar buttons and the TOC.  If I click on one of the toolbar buttons the button appears to be as tall as the 2 rows (I have the Contents button selected in the screen shot.)  I don't see a way in the skin editor to change this.  Any thoughts on what's wrong or how to fix it?  This is webhelp created with RH 11.Thanks in advance for any help.Diane

Hi all,Right now I'm using a trial version of Robohelp 11, because we want to redo our programs offline help. I'm a developer and trying to launch the Robohelp with the API from our C++ MFC application.Steps I've taken:Add the RoboHelp_CSH.cpp to the projectAdd the RoboHelp_CSH.h to the projectDisabled the precompiled headers for the RoboHelp_CSH.cppAdded the Psapi.lib, wininet.lib and Htmlhelp.lib to the Linker InputAdded the #include "RoboHelp_CSH.h" to my projectGenerated a webhelp project using the Robohelp 11 trial programMy OS is Windows 7 Professional 64-bit, done all updates. My default browser is Google Chrome, latest version.The thing is, my program compiles, but never launches a page. I have tried all kinds of things in my program, listing a few below. The result of the RH_ShowHelp() is always 1.int i = RH_ShowHelp(0, "C:/Users/username/Desktop/Controller/index.htm#<str=controller.html>>newwnd=false", HH_HELP_CONTEXT, 0);int i = RH_ShowHelp(0, "C:/Users/username/Des

RH 2015 | WebHelpI'm using the following @1552174 in my CSS to render my topic text in Open Sans. Does anyone know if it's possible to apply a Google font to the left-hand navigation pane? I'd like my TOC, Index, Search, and Glossary to use Opens Sans too and be visible to my readers which may not have Open Sans installed on their PCs.@1552174 url(http://fonts.googleapis.com/css?family=Open+Sans:300italic,400italic,600italic,700italic,800italic,400,700,300,600,800);ThanksJonathan

J'utilise Robohelp 2015 update 3 sur Windows 7 64 bits avec Visual Source Safe 2005 et je viens d'avoir le message d'erreur stack overlow à l'ouverture du projet.Quelqu'un a une idée du problème ???Limite de l'ordinateur, de la mémoire, du nombre de fichier maximum atteint ???Si je travaille le projet en mode local sans utiliser Vss, je n'ai pas cette erreur ...Merci.

Using RH2015  and MS Word 2010.[Version of RoboHelp edited by Moderator. Please always use the correct version name as it helps people with the same problem down the line find a post that may help them. In this case it was referred to as RH15 so a search on RH15 would fail.]Using Master pages, more or less from the RH15 EmployeeCare3 sample project.I created a new project, imported about 15 pages from that project and modified them to be specific to my project (shared with a half dozen other writers who lack RH experience).I noted that the header.footer had additional paragraph marks, which took up additional space in the printed document..I saw that the paragraph styles for the header were undefined, so I changed the paragraph style to "header" and set the above/below space to 0.This made the topic body content disappear completely -- and then I recived the title as an error:Unhandled win32 exception occurred in RoboHTML.exe [3632]Any ideas?

I've compared the two write-ups in the RH 2015 User Manual pdf, beginning on p. 433 -- Responsiveandp. 436 -- Multiscreenand they are word-for-word the same. I've tested Multiscreen and see that it lets you choose layouts for desktop, tablet, and phone, but doesn't Responsive HTML5 do that as well?Why would you choose one over the other?Thanks very much.

Hello Everyone,I am not able to view Merged project when Webhelp is converted to CHM. Its only display the Parent project. Is there any Script to convert the above into CHM file.I am using RoboHelp10.Regards,Arpita Kumar

I am using RoboHelp 2015. I want to create a PDF copy of my Help topics to send out for review. Using the Create PDF button on the Review tab looked promising but the resulting PDF is less than desirable. It appears that the PDF generator is inserting extra spacing is being between words and is ignoring some character styles. For example, I am using Segoe UI for my body text. Instead of just bolding key words in procedures I change the font to Segoe Semibold and darken the font color so the bold words are not so glaring. It looks like the PDF generator is applying the bold type face and ignoring the font change.Any suggestions?Greg