RoboHelp

I would like to create a Dropdown Hotspot which automatically displays the contents of another HTML file.Is this possible?This would be similar to an Auto-Sizing pop-up except that the content of the HTML is dropped into the parent page rather than displayed in a pop-up window.Thanks

Hi,I am receiving the following error when I try to connect to the robocontrol server.I checked and the service is running, a netstat -a shows that port 8039 and 8041 is listening.I added a rule in the firewall (this client/server are in the same network). When I use Nmap and scan the server port 8039 and 8041 do not show up.Any ideas what could be causing this error?Thanks.

Hi All,Please help to resolve the issue.Unable to view web-help generated output (in non-flash mode) in Mozilla Firefox.From,RA

Good morning,My issue seems to be simple, but I can't solve it. I would like to create a hyperlink that opens a link for sending an email and then my issue would be solved. I've tried it inserting a link clicking the hyperlink button, but it didn't work, maybe because I have to generate a CHM file through Microsoft HTML Help option. Maybe someone can help me, that would be easier.I would like to have a hyperlink, then when you click on it, it would open Outlook with an option to create a new email. For example: sendto:fulano@microsoft.com Maybe someone can help me. Thanks in advance!

I'm updating a help file for WebHelp. I've added some new topic links. They work fine when viewed on a PC Browser, but they don't work on the Mac. The old links work fine on both OS. I'm using RoboHelp 11. The file may have been first created with an older version.

Hello RH community,let's say I have defined four Conditional Build Tags in my RH 2015 project: A, B, C, and D. I also set up these CBTs for Dynamic Content Filtering (HTML5 output).In my topic, I added a table with three rows and some text in each row. Then, I assigned one CBT to each row (row 1 -> A, row 2 -> B, row 3 -> C).I also added some text outside of the table and assigned CBT "D" to it.So what happens if I view this topic in my webbrowser (IE / Chrome / whatever) and select "D" as a content filter? The text of the three rows is hidden, but the table borders are still visible.This is because the table is not effectively empty - it still contains paragraphs with the "rh-hide" class added to them.Now I thought I could wrap the whole table in a <?rh-cbt_start condition="A, B, C" ?> tag. Unfortunately, this applies the A,B,C condition to all rows of the table, and the differentiation between A, B, and C does not work anymore.I think that's because nested dynamic cont

This is for a cloud-based SaaS product which doesn't have releases in the traditional software sense. An initial Help system was created. Now I have to prepare to do periodic updates. I'm thinking of duplicating the existing Help system's folders and file and renaming the existing system's top folder to "release." I would then name the duplicate's top folder "beta" and work on updates to the product in the beta version. Once the beta version is ready for release, I would copy those files over to the release folder structure and repeat the process. Are there any gotchas when duplicating a Help system? I want to make sure the hyperlinks and graphic links are kept intact.Any other suggestions for handling this?Thanks.

I have an existing RH11 Project (Project A) that is on RoboHelp Source Control.  It is called up within the software that it is written for .  My company developed an add-on software to the original software.  I have about 30% of Help for the add-on (Project B) completed but it is not in Source Control.  The developer just informed me that the Help file needs to be one Help. ( I did ask this question in the beginning).  Is there a way for me to create a Merged Help project out of the two existing Projects and have it in Source Control?  I have created Merged Help before so I have some familiarity with it. I have Peter Grainge's RoboHelp authoring site bookmarked.Thanks in advance for any direction you can provide.

The one RH11 pain above others that's probably been the biggest perpetual headache to deal with is the Publishing Path feature @ the end of  WebHelp SSLs. Working in a team-based environment (community access to the RH11 proj pool, Visual Studio 2013 & TFS local work space) means everyone can make steady project updates. No matter how many hundreds of times the message is sent out NOT to publish from within RoboHelp, it of course happens daily, and I'm wondering if there's a way to disable the Publishing Path option on a single project basis. (The nice individual ulcers each occurrence gives me are starting to get old fast)Anything at all that can be done to accomplish this, be it a way to remove the feature and / or render it unusable?

Does anyone know if this issue has been addressed by Adobe?I am also having the issue -- whenever I right-click on the TOC column within RoboHelp 8 HTML, it gives me the previously reported error message and shuts the program down.  Not a horrible issue -- but I have lost work when I forgot that I can't do that action in this application.Thanks,Bob

Hi,I'm having trouble running a jQuery script in RH9.I'm trying to run a jQuery script in RH9 but it doesn't do anything in the RH Previewer (Ctrl+W). When I generate a chm, the topic displays an error message when displaying the topic.The short script I'm running is this:$.get('rhvariable.apj', function(data){   var xml_data = data;   $(xml_data).each(function(){        if($(this).find('name').text() == 'Laser_Version') {            var release_Version = ($(this).find('value').text());            alert('The current Release Version is: ' + release_Version);        }    });});Essentially, I'm opening the XML-based User Defined Variable .apj file and locating and returning the version # of our product from it that I'll use to insert into a form that comes up for user feedback.

Can Captivate HTML5 demonstrations be launched from a CHM file?

i need info about downgrading the robohelp 2015 12 to version 11 can anybody help me please

We have our RoboHelp doc behind a secure site. We don't want people to be able to print it out (or create a PDF) for security reasons. Is there a way to remove the print icon and functionality in RoboHelp 2015? Thank you.

Curious if any other RH users have backed up archived versions of their complete project files to Livelink. Our records department wants to move everything to Livelink and I am trying to think of best practices for RH files being archived in this system.Thank you!

I have a massive user guide (MS Word file) that has various sections and sub-sections (e.g., 1.2, 1.2.3, etc.). When I output using Webhelp, Responsive HTML5, or any other SSL, the guide is published as one long webpage. I can use the TOC to navigate to selected sections, but I can of course scroll up or down to other sections. Is there a way to isolate and output each section as a separate page, while keeping the comprehensive TOC?It would be incredibly time-consuming to divide up the actual Word file...then import them individually into Robohelp... I'm very new to Robohelp, so any help is much appreciated! Thanks!

Hi all,I had this issued with RH11. If a folder contains topics, you cannot delete the folder - you have to delete each topic individually. This is quite time consuming if a folder contains, for example, 20 topics. Is there a workaround to delete an entire folder with the topics it contains?Thanks,Pam

I followed the reference guide with to select a glossary in the glossary folder; then select File>Import>Glossary. However there is not an  glossary import on the File menu.

Hello, i have question.I want create internet form with Name, gender, question with check some boxes, upload images from user etc. This form is for users and i want this informations somehow centralize to one database. I want in database make filter for information or search in. How i can do it? Is possible create this form in Wordpress and he send it to some central database (is this database offline or online)? Or Adobe have tools for it? I now search for path, way and tools.Pleas give me some clou. Thanks and sorry for my bad english.

Hello,The app is generated successfully using PhoneGap and loaded onto an iPad running iOS 9.1 and the hyperlinks do indeed work.  However, there is no back navigation button once the link is chosen and a new page is launched.  This is either when a PDF baggage file is opened or a link to an outside source such as youtube is chosen.  I have tried changing the link options to display in Same Frame, etc.  Have also modified some of the settings in the config.xml file in the app but without success so far.  Any assistance would be appreciated.  I'm on a chat with Adobe as I'm writing this and they are researching the matter.

Is there a way to make the hyperlinks viewable without having to hyperlink each file again?  I have over 2000 missing files (although they are still in the project)

Being able to apply tag expressions to topic content is my #1 wish for future versions of RoboHelp. Our help project is relying heavily on the new Dynamic Content Filter feature of RH 2015, and while it is definitely a great addition, it would be so much more flexible and useful if only tag expressions could be applied to content. Let's say we need documentation for a simple electronic device, e.g. a USB flash drive. The following options are available:- Interface -USB 2.0USB 3.0- Storage -32 GB64 GB128 GBAll combinations are possible (USB 2.0 drive with 32/64/128 GB, USB 3.0 drive with 32/64/128 GB). We set up a HTML5 project with a Dynamic Content Filter, create two groups with the criterias, all seems to be fine.But what do you do if there's some section in your topic that applies to all USB 3.0 devices (32/64/128) and USB 2.0 devices with 128 GB? Simple answer: You can't do that. The only option would be to create a build tag expression and apply it as a new criteria to the Dynamic

I implemented the new Dynamic Content Filter feature in a set of merged help projects. The output is Responsive HTML5.Our scenario is when SuperUser logs into the UI and launches the help, they get all the help content, but when any other user logs in, they will see all the content except what I've tagged as SuperUser_Only.I initially tested the output and filtering by displaying the filter icon and verified the filtering behaved how I expected. I was disappointed the "Select by default" option didn't work how I expected, but that wasn't a deal breaker.Since we want to deploy the filter with URLs and not show users the filter option, I figured out the URLs (thank you William van Weelden) and did basic testing with those. By basic testing I mean I copy/pasted one URL in the browser and pressed ENTER, viewed the results, then copy/pasted the other URL in the browser and pressed ENTER, and viewed the results. This worked a couple of times and I deemed the feature to be working and told ou

I am trying to meet a customer request to provide dynamicfiltered content that will be used in a specific way. The customer would likefour buttons representing information categories to be available on a cover page. By clicking on a button,dynamic filtering would filter out topics that are notconditionally tagged for that specific category. They do not want the user to use the filteringtool. Instead, they would like to click on a button or image that invokes thefilter. Is there a way to accomplish this, such as through the useof creating a script?Thanks.               

Hi all,I am using the Adobe Technical Communication Suite 4 and cannot get RoboHelp 10 to generate a WebHelp product with search capabilities.I have created a RoboHelp 10 WebHelp project and imported FrameMaker 11 files.Everything seems okay, but when I search in Internet Explorer 10, nothing happens.  I can even be on the same page as a term and enter the term in the box,but then nothing happenns. I also tried:  Opera, Firefox, Chrome and Safari browsers and still no results in the WebHelp search results.Actually, I get one word by default and that word is:  "null".Any idea on what is causing this?  I have a deliverable due soon, and I need to get this search capability working.Thanks in advance for your suggestions.I am using the latest patch too - RoboHelp 10.0.0.287Regards,Jim