RoboHelp

Our HTML5 Responsive help documentation that we created and published with RH 11 is showing up in Google searches, and we'd like to exclude it from doing so. Is this an option within RoboHelp that needs to be turned on or off? Or is it something that is outside of RoboHelp's domain?

I would like to know if there is any considerable change regarding CHM files.The only option I use for output is Microsoft HTML Help for generating CHM files. I cannot use others (WebHelp and etc).Well, I am using the trial version of RH 2015 but I didn't notice any significant change related to the CHM files.The dynamic filter is not applied to it. I am currently using RoboHelp 9, so I am asking you about those changes because I am considering if it is worth changing to RH 2015, because I don't use HTML outputs, I only generate CHM files.I am trying to compare both versions and I am trying notice their differences, but if you know some it would be helpful to me.Sorry if I commit any mistakes because English is not my mother language. Thanks in advance!

Why is it so difficult to apply styles and get consistent results in any version of RoboHelp. I've been using RH forever and I have yet to get consistent results using styles. I usually waste 40% of my time trying 20 different ways of fix style/formatting problems. The WYSIWYG (lol) viewer is useless when it shows something completely different from the preview. I'm seriously going to recommend dumping all our RH licensing and go with ANYTHING else. Anyone have a new product recommendation? If Microsoft would build something similar to RH, with the functionality of Word, I would pay anything!

Applying WebHelp Pro 5.50 Template.....................................................................................................Finished applying Template in 1 sec(s)Processing Mark of the Web...Added result path to RoboHelp.cfgFinished compiling WebHelp Pro in 125 sec(s)Warning: Failed to publish to "prod". reason: Canceled by user.Warning: Failed to publish to "dr". reason: Cannot connect to server: amwhvrh01..

Our SharePoint admin recently changed the url of our SP farm and I need to change the version control source in our (multiple) RH projects. Is their a way to repoint our RH project SP connection to all the master content that is simply in a different location?Best I've been able to do is disconnect a copy of the project and recreate the version control link from scratch (thereby removing the last couple months of versioning)Thanks,

I've generate an HTML5 output using RoboHelp 2015. However, all fonts I've used in my master page have changed when viewed in iphone and tablet devices.Why does it happen? Is there any configuration that I could set on RoboHelp 2015 for avoiding it?I have been searching for it, but I didn't find anything. I would be glad if you could help me.Thanks in advance!

Using RoboHelp (2015 release), I am having been creating a mobile app for an Android smart phone. You can specify the mobile app's icon and splash screens in RoboHelp's Mobile App Settings dialog box.Can anyone recommend how big (pixels or points) the icon and splash screen should be? It doesn't specify in RoboHelp's help.

Como faço para converter um projeto do Robohelp versão 8 para release 2015 (versão 11)?

Hello everyone.My company recently upgraded to Technical Communication Suite 2015 and today we're trying to generate online help for the first time with RoboHelp 2015. We've been batch generating (rhcl.exe) for about a year with no issues... and today I'm having big conditional build tag problems. I'll try to be as detailed as I can, in the hope that the community can tell me if I'm doing something wrong.System: RoboHelp 2015 on Windows 7 64-bit. WebHelp layout. Project upgraded from RH 11 a week ago.Project SetupIn most topics we have a "See Also" section at the end, with a couple of links. This section is tagged with the "Online" CBT (so that we can exclude it from the PDF output).There are 4-5 CBT per module.My conditional build expression is: NOT Print AND NOT risque AND NOT WIP. The expression is named Test. This conditional build expression is saved in a WebHelp SSL called VALUE. The "Online" tag is correctly displayed under available tags and it's definitely not excluded.The pro

Does anyone have any experience of publishing to Confluence?  Can it be done directly, or would you publish as Web Help, or similar, and then link the pages to the Confluence site?We'd also like to tie our documentation to the relevant software release which is kept in gitHub.  What would be the best way to do this?

Hi from Argentina peopleIm using robohelp 10 and receive the followin error when i generateProblem signature: Problem Event Name:                        APPCRASH Application Name:                             RoboHTML.exe Application Version:                           10.0.1.292 Application Timestamp:                     51493787 Fault Module Name:                          HtmSingleSource

I'm able to generate top-level topic keywords by selecting a keyword in a topic, then right-click, then Add to > Index Keyword > Topic Index Keyword. But I can't figure out how to make a topic subkeyword. The RoboHelp help doesn't even seem to mention subkeywords at all.

Hi all,I need to get the license for Adobe Robohelp. I have received an email from Adobe: To claim your media using coupon number 4200023, click on this ______https://licensing.adobe.com/sap/bc/bsp/sap/zliclogin/login.htm. You will be prompted to log into the Adobe Licensing Web Site (LWS) if you are not already logged in. However on signing I get the following error: Adobe does not recognize you as an authorized user of this web site. Please contact Adobe for assistance.Not sure how to resolve this issue?Dhwani Vibhakar.

For example, I have two document versions with mostly common text and some conditional text (for example, Europe vs North America). I would like the reader to toggle between both formats, similar to the option presented with the 'glasses view' within Rohohelp. I am generating Responsive_HTML5 and it is stored (and accessed) on SharePoint.

I am using RoboHelp 11.0.0.179. There are two topics in my project that repeatedly disappear from the project. They do appear in the generated help without graphics. I can find them in Windows Explorer in the RoboHelp folder that holds all of the other topics. When I re-import them, they will remain in the project until I close RoboHelp. When I reopen the project, they are missing again.We use Subversion to store our source files. When I look back at the Subversion log, I can see that these files have been re-added to RoboHelp several times by my predecessors.I was able to find several related threads from 2008 and 2010, but following the advice in them led me nowhere. (Please do not tell me to stop using SVN. I don't control how we store our source files.)Has anyone else had this problem, and more importantly, is there a solution?

Can the TOC font size be changed in the Theme 1 Standard responsive layout.? I can change the actual font but can't see an option to change font size which I think is very odd.?Any way to do this?

Hello RHelpers,We're updating our home/default page on our chm, and we'd like to add a nice fat Search box directly onto the htm page. Is it possible to do this somehow? Or is the only way to search in a chm is to use the tri pane tab?We're using RH 9.

I have been trying out different methods but have had no luck so far, thanks for your time.

My index is not displaying its subcategories properly when I generate Web Help in RoboHelp 2015. The subcategories appear correctly when I generate the same help file set in HTML help (chm file). Any thoughts on why this is occurring?Thanks in advance for your help.Tom Hrkach

hi friends, I am unable to create multi-level heading styles like 1, 1.1, 2, 2.1 and so on. Please help.

I get a RoboHTML.exe - Application Error when I try to start RoboHelp 10 HTML.  It says:The application was unable to start correctly (0xc000007b).  Click OK to close the application.I have uninstalled and re-installed RoboHelp 10 several times but it made no difference.What can I do?Thanks,Diane Heald[Email removed]

Hi, I am working on a project where there is a pool of shared topics among 2-3 master projects. So for each master project, I include the shared topics from the resource manager and link to them where appropriate. Some shared topics have hyperlinks pointing to other shared topics and sometimes also to the master. The problem I am facing is... when I create my WebHelp, only the first link works i.e. The hyperlink from a topic in master to shared#1 works ... but the link in shared#1 to shared#2 or shared#1 to master doesn't work. It seems the WebHelp can't find the page. How do I get this to work?Thanks.

A few tream members in my department had RoboSource removed a few weeks ago because for some reason, it was causing Windows Explorer to crash, consistently. Is there a chance that there are residual files which remain in their computers that could affect current projects? I looked in the registry, and it does not appear that the remaining RoboSource data should have any impact at all. However, my team is asking that I assure that any residual RoboSource related files on old projects will not “reinfect” the current projects they are working on. My question is this: If the registry does not show any residual files, wouldn’t that mean that the program itself is gone? Wouldn't any residual files (if they remain) be dependent on the program being installed to have any impact?

We are currently using MS Word and planning to have context sensitive Online Help, I proposed for Robohelp but my developer is saying, if we can generate HTML free of cost, what is the point to invest in Robohelp?

I have a question regarding topics, books and tocs. I have a project that somebody else created, and my task is to create a new topic and add it to the TOC. I have created the topic, but when I generate the CHM to see the project it does not appear in the TOC. I have already tried updating the TOC. What I guess (my guess) could be the problem is the "topic links", when I see the topic links of the other (old) topics they seem to have a link to the principal book, but mine the new one does not. Could you help me!??' thank you!!!