RoboHelp

I am doing accessibility testing, and am using RH10 with RS9. How do I get the path to my published files from my local machine, when the location on the server is ? I am  having trouble finding a path from my local machine because the published files are buried within the C:\Program files in the server. Do I have to move those files, or is there a way to connect to those files at their current location?

I have a problem with the visualization on the help files, that does not allow me to properly display the html file created.When I launch the HTML file generated with RH11, A message box appears, which indicates an error in the script WHUTILS.JS (the automation server can't create object ) for the instruction  xmlDoc = new ActiveXObject("Microsoft.XMLDOM");I'm using a component of Visual Studio 2013 (based on Internet Explorer) to display the help in my program.If i log-in in Windows with another user account (both users are administrators ) this issue doesn't occur.I have already checked the most common cause of this error in to the security option of IE11:the settings are correctly configured and they are the same for both users, so how i can do to make it works correctly? Do you have any suggestion for me?

Quite a while back, in Multiscreen days, I asked if it was possible to hide the left hand navigation pane in a simple project.There were several helpful replies which were much appreciated. I need to ask the question again, but this time for a Responsive layoutAny tips?Thanks

I am using RoboHelp 10 and having an issue with image files relocating themselves. Basically, every time I close the project and then reopen it, a good percentage of the image files have replicated in the main project folder. The change in file path causes the images to disappear from the topics, even though the same image files still exist in the Images folder. This does not make sense to me.  I created a test project and deleted all of duplicate image files from the main folder. Most of the images remained intact within the project, but not all of them. Can anyone tell me what is causing this or more importantly how to solve the problem?Thanks!

  I think I have found the cause of my RH10 crashes, but I am looking for confirmation before launching a 6 month development project. I am embedding CP7 SWFs in RH10 topics.  ENVIRONMENT  Win 7 64 bit  Dell 2 core, 4GB RAM  RH 10.0.1.292   CP 7.0.1.237  If I embed a CP7 demo as in CASE ONE below, RH crashes while I am working on the project. If I generate, the executable runs flawlessly. The crash is always during development. The exact action leading to the crash appears to be random. The crash occurs unpredictably after working on the project for 5-15 minutes.    If I embed a CP7 demo as in CASE TWO below I have been able to write in RH all day w/o a crash.    What is so evil about the first case?  I suspect an issue with the baggage files, but can’t imagine what.    CASE ONE  The files needed to play the SWF (.swf, .htm, .css and .js) are added as baggage files like this:    The link to launch the

When I run the script Output Generator with Glossary Restyling on my RH11 project (on Windows7) with Tooltip selected, some of the glossary items in one topic have tooltips associated with them, but others just have the inline glossary displays. The glossary wizard seems to work correctly on the topic, and I've tried things like re-entering the glossary items in the topic and in the glossary, but no luck.

Is there a video that will help with this, particularly creating and customizing a single CSS for use with my work? I also would like to have an idea of the best workflow.Here is what I am doing and some issues:Open RH.Click File > New > Project.What I really want is a bunch of HTML files with known filenames. I know FM 12 can do this without RH, but I want to work this out now so I can take this in a better direction. Anyway, I click Application Help in Project Type.Click the Import tab in the New Project dialog box.Select FrameMaker Documents as the Import Type, and click OK.Select my FrameMaker .book file, and click Open.Enter a title for the project, file name for the project (left default), and location for the project.Click Finish.At this point, my multi-FM-file .book project hangs and never finishes. If I am using a single-FM-file .book project, though, the following happens:The Import dialog box opens.In the FrameMaker Document area, click Edit. Some scanning happens, and

Hi,Am looking for an elegant way to deal with run-in heading and the following text.Currently, RH 11 matches the style of the run-in heading and then puts the text on the next line. Because, in FM, run-in heads with the following style create a two-column look, this doesn't quite work.Thoughts I had include how to take the content of the run-in head and prepend it to the following paragraph? Alternatively, how to do something as simple as change (in RH) the indent for the paragraph that follows the run-in-head ... how is that done?Thanks,Sean

I am using RH10 with Roboserver. Is there a way to create content that can be viewed by one audience, and hidden from another?   Will that require two separate projects to be created for each audience?

In another thread, the following was said:"So with your approach, you create the shell based on a Blank project, then after it has been created, you import.Using the method being discussed allows you to omit creating the shell first. Instead, you import and create the shell at the same time.Choosing one of the types such as Application Help or whatever just creates a project with certain things already in place and with topics that are partially fleshed out with information intended to help guide you along. Those are Project Templates. I created the one with the BigCo stuff in it years ago. Cheers... Rick "That's groovy and all, but how can I use that to simplify my linked FM project? That is, the shell has content. When I link my FM content, it resides along with the unchanged shell content. How do I use this shell content with my imported content to make a better project more quickly?Cheers,Sean

I have FrameMaker documents with a lot of reference material (like option name/description pairs) that I want to use as snippets in my RoboHelp project. Can I configure the import to create this material as individual snippets (new topic breaks based on heading style) instead of as "topics"? If not, is there a way to convert "topics" to "snippets" as a batch?

Hello.I know that the Next and Prev button arrows in the navigation pane take the user to the next or previous topic specified in the browser sequence. This means that the Help author has to design one or more browse sequences, which can be time-consuming and hard to maintain.Has anyone created a script, or know if one exists, that can turn the Next and Prev buttons into buttons that perform standard browser actions. For example:User opens Topic A.User opens Topic J.User presses Prev button.Help opens Topic A.At the moment the results depend on the browse sequence.User opens Topic A.User opens Topic J.User presses Prev button.Help opens Topic I (the topic preceding Topic J in the browse sequence).Thank you.[Carol Levine

I may need to produce a help system (web-based) for a product whose users have multiple roles. Product management would like the help filtered by role so that the user sees on the content appropriate to his or her role. They do not want a menu for the user to select the role as one of the security requirements is that certain roles be completely hidden from end users, so the help system would have to get the user's role on log in and filter the content from that.I know I can produce multiple separate help systems using conditional text but this gets complex when there are more than two or three roles and development would prefer to deploy only one help system. Can this be done in RoboHelp? FWIW, I'm currently using Frame 10 and Word 2010 with WebWorks ePublisher, but could probably get the latest TC Suite if necessary.RegardsKeith

We have a large project that we've been working on moving to a new RoboHelp site with a different configuration; one of the big challenges we're having is updating all of the links to reference the new site. We'd like to update them in RoboHelp so that we can select the remote URL in the Hyperlink Properties. The problem is that we can either preserve the topic, and prevent it from being updated in the future, or we can go through every Word doc and update the links that way. Is there a way to update the links in RoboHelp and preserve only those changes?

Hello, am looking for help with a recent conversion of a project that has been upgraded from RH8-9-10 and now trying to go into 11. Apparently when going from 10 to 11, the author had similar issues to what I am having now and had to rebuild the entire project using existing files off the published version. Issues are: cpd error message; project won't Close Project, Close, or Exit (requires Task Manager); and it will not Import Comments from PDF. On our first attempt to upgrade, we experienced more and more lost topics (had an X on them in the TOC) and finally all files were like that. Reverted to 10 at that point. Have tried removing cpd / xpj / double-clicking the hhp (?) and a few other things. Any help appreciated! Thank you.

I am brand new to robohelp 9 and to this forum. I searched and none of the answers that I found helped with my problem. Please forgive me if this is elementary or has already been answered.The need:I would like to implement version control for robohelp. We are on tfs for all development and would like to utilize the tfs for robohelp source control.Environment:Windows 7 64-bit EnterpriseTFS 2010Robohelp 9.0.0.228 64-bitI cannot find anything about Robosource on my system although I've gathered that it should be built into rh9?The problem:With a project open, there is no version control item in the file menu (with all options expanded).With a project open, there is a version control toolbar that has everything greyed out.I cannot find anything about robosource (is that still included in rh9?).I appreciate any assistance I'm given.

Using RobotHelp 11.  When selecting File | Generate | and any of the output options, the application stops responding.  The Task Manager shows that the process is doing something, but nothing seems to happen (after waiting and hour).  The project is only about 50 pages/files.  This is a brand new installation and has never worked previously.

Apologies if this is a duplicate post. The submittal GUI choked when I clicked Post.I have a particular use case for which I'd like the webhelp output to include the <meta name="rh-authors" content="writername"> that's in each of our topics. Not in a generally visible manner, just as part of the meta content in the topic HTML.  I dug around in xmls, js, and DLLs but could not find an obvious file to try hacking. Has anyone ever found a way to accomplish this?D

I have applied a numbered list style to a paragraph which is written in a drop-down hotspot within another drop-down hotspot in RoboHelp 10. But I observed, though the 'numbers' are displayed in the editor, they are missing from the generated output. Please suggest a solution.

I am using RoboHelp for the first time. I am confused about what a user defined variable is and how it differs from a master page item (like those used in InDesign). Does the term "user" refer to the person creating content in RoboHelp or the person who will be accessing the content online?

WHen I try to view a generated WebHelp Pro layout in a browser IE 10+, I do not see the Table of Contents nor, the index.  I have downloaded and replaced two .js files, but it still does not work.   This happened after upgraded my old version to Robohelp 10.   Any suggestions?@

I have a style in FM 12 (using TCS 5) called Step1. In the resulting RH 11 HTML, I find that style used in this way "<li style="list-style: decimal;"><p class="FM_Step1First">" However, because the second line of my lists is wrapping incorrectly (it wraps incorrectly in the Adobe TV episode I just watched, too), I want to look a this.However, in RHStyleMappings.css I cannot find the Step1 style. Where is it?Other styles are missing here, too, but I suspect if I find Step1 I will find the rest.Thanks,Sean

Hi everyone,For some reason, I am having problems with a lot of my image maps and text hyperlinks having been converted to some form of short hand and now having incorrect destinations. When I hover the cursor over them, they now show the message:"Image Map [area1] [javascript:void(0);]" "Hyperlink [javascript:void(0);]" instead of, for example, "Image Map [Contours_tab.htm]" "Hyperlink [Contours_tab.htm]" (where area1 is also 2, 3, 4 etc)The Hyperlink/Image Map dialog Select Destination dropdown field has changed from "All Folders" (or whatever folder it was) to the "Remote URLs" (of which there is only one used in the project anyway, an email address).When I preview/Ctrl+W them, some of the hyperlinks are fine and popup or jump to the appropriate topics. Others display an error message which states, "The value of the property 'BSSCPopup' is null or undefined, not a function object".When I compile and open the Help, so far the links have all gone to the correct topics (which is a huge

Hi there,The web help that is generated using Adobe Rh -11 does not show up table of contents pane when viewed in Friefox. I see it showing up in other browsers - chrome, explorer. Can someone help me with getting this?

Hi -- When I edit a page in RoboHelp v11, the bullets look fine:When I view in RoboHelp v11 they appear to the left with more space between bullet and the text:When I export as WebHelp, they also appear to the left and with too much space (in all browsers):Even when I increased the indent in the style sheet, it did nothing to change the results:Can anyone help me get the bullets to appear with the proper indentation?Thanks!