RoboHelp

I converted a RoboHelp 9 project to RoboHelp 10 and noticed that Column 1 in all tables has a preferred width setting of 93% and it is not allowing me to remove this setting. When I uncheck the Preferred width checkbox and click OK, then go back to the Table Properties>Column tab, the Preferred width checkbox is checked again with a width setting of 93%. The column width is not specified in the HTML, it is set to fit to the contents (<col  />). The odd thing is that Column 1 only displays this way in Design view. When previewing and publishing the topic, it displays correctly (fits to contents). This however makes editing content in tables extremely difficult in Design view. Any assistance is appreciated.

Hi guys (Willam ),We've had a designer customise a screen layout for us. We started with Desktop_Layout. The designer doesn't know Robohelp, and the documentation is sparse, to say the least.I'm wondering what issues we may run in to and if there is anything we absolutely, definitely shouldn't do.For example,@charset "utf-8", and * and html definitions have been added to the stylesheetinstead of embedding the toc book images in the Topic.slp, the images are coded in the css.additional divs have been added (such as left-column, right-column, wrapper, content-wrapper)some divs have been removedAnything for which there was not an obvious use has been removed, e.g. wTOCNodeCloseBook, div.wTopicadditional css has been added to style the content of the "topic holder" section. e.g. content p, content h1, content h2.The Search results page is called "Topic", although it seems to have the correct icon in the Project Setup Pod.There are regular html tags inside the search results layout, e.g. &

For the life of me, this seems like something that should be done easily. My see-also lists are not listed in the order I dropped the topics in, but rather alphabetically. Is there any way to display the see also in the order I place them?  I'm sorry if this doesn't make sense. Let me explain what I do just in case you aren't sure what i'm asking.1. I create a see also.2. I drag and drop several topics into the see also.3. They get ordered alphabetically, not in the order I dropped them in.4. ? How can I make these display in the order I dropped them in ?Thank you so much for all your help if you have a solution, I really appreciate it. This seems like something that should be really easy to do but i'm unable to figure this out.

Hello,Is there a way that I can open context-sensitive web help in a new normal tab instead of having it as a pop-up so we can get rid of the pop up blocker?Thank you,

RoboHelp 11 on a Windows 7 machineI have a small project that I put down in August and just picked up again today. The only changes I made today were a background color in the selected layout and adding browsers to the screen profiles (desktop, mobile, phone). I also changed the pixel sizes of aforementioned screen profiles, and saved, but ultimately thought better of it and changed them back. I don't know if that would have made any difference to this problem. (When I made the size changes RH told me to update the media queries, but I'm not using any... or at least none came up in the Manage Media Queries functionality.)Then I re-generated the output, but the tablet and phone screen sizes are no longer displaying properly when I tested by changing the size of my desktop browser--there is a rather large "dead zone" browser size in which no content is displayed at all (which makes it almost seem like the "responsive" part of the output doesn't work), the internal navigation (forward and

Hello,I have a webhelp generated from Robohelp 10, where I've been running into issues with the search results.I ran a search for "predicate" (without the quotation marks) via the search pane on the left, and got only 1 result. I noticed that "predicat" instead of "predicate" was highlighted in the search result pages. I ran another search for "predicates" (without the quotation marks) and got 6 results. This time "predicate" was highlighted instead in the search result pages.I assume that Robohelp dropped the "s" to encompass both singular and plural version of a search term, but I don't know why: Robohelp drops the "e" in a search term"Robohelp did not return the additional 5 results for "predicate"I checked the search options in the Webhelp Single Source Layout but didn't see any options that would affect the issue above. How do I get it so that my search results are consistent at the very least e..g, "predicates" and "predicate" will return the same number of results?

I have been asked to create context-sensitive help in XML output.Besides the map file, which other files do I need to pass on to the programmers?  The output folder contains all type of files, but I don't know which are relevant.Thanks.

ISSUE 1 - Renaming the project:My coworker is having to copy over some old projects... and rename them.  When I go to rename a project, in RH 10, it seems to work fine using the "Rename" option via the File menu: a TOC, index, glossary, etc. are created with the new name, .  However, when my coworker (also using RH10) renames a project, NOTHING else is getting renamed... I have watched her do it... and she's not doing anything differently from the way I do it.  So she has to go thru and manually change the associated project files manually.I suggested that she apply the patches I applied some weeks ago, but when she tries to up date the 10.1 patch, it's refusing to do so stating that she needs to reinstall RH... which she has done.  She uninstalled, rebooted, re-installed, rebooted, then tried the patch again, but it is still refusing to run.... and the renaming process is still long and drawn out for her.  ISSUE 2 - renaming a topic:While i can successfully re

I would like to add a print icon in the Webhelp layout.I use Robohelp 11 - HTMLHelpSomeone who know if this is possible?

How do I import a project, which is created with RoboHelp 7 into RoboHelp 11?

Hello everyone!I'm not sure where exactly to look for an answer, so here is what happens.My version is RoboHelp 9.0.1.262.Documentation department writes help, then it is translated and then I need to compile translated online help. I take translated folders and files (*.htm, *.hhc, and *.hhk) and drop them in an English project. I then open RH, open the project, verify that I see translated files by randomly clicking around. Then I attempt to generate target which is WebHelp. Under Content Categories I change language to correct target and click on Save and Generate. RH goes on with its normal procedure:- starting compilation- clearing output folder- preparing to create WebHelp- preparing files for WebHelp- Copying file- Updating filesAnd this is where it crashes.I know why it crashes - most likely translators have not added or messed up some tags. What I want to know is where exactly it happens, i.e. what file. If I know the first file or list of files, I can fix them. I just don't k

Hi all,I need to index an application with two parts (Manager and General) The application pages and tasks differ for about 30% of the index entries. Thanks for any ideas. In webhelp, can you publish two indexes and let the user choose an index to view? If not, here's two methods I can think of. If you haven't had other experiences, which of these do you prefer? Method 1: Separate the 30% by (application part). Works, but lengthy.add students (Manager)add students (General)Method 2: Separate the 30% by user section. Easier to view as a list, but not useful when searched.Manager tasks (see also General tasks):add students add teacherstransfer students(etc)General tasks (see also Manager tasks):add students edit studentstransfer studentsThank you!

RoboHelp 11  Webhelp output The help system was working fine except for some 'missing' images. I solved the issue and then generated /published again. When I view help system from the link in our UI, the TOC, Index, Glossary and Search areas are displayed. I can view Glossary and Index entries. But when I try to open a topic from the TOC all I 'see' is the main page from our UI.Any help is appreciated.Mary

Hi,I work with RoboHelp 10. I generate and upload the webhelp, and I want to check it on Internet Explorer9. However, many times IE9 shows the old version of the webhelp, that was uploaded earlier. Even after deleting cache and history and restarting my computer, it won't show the new version.Any idea why IE does not refresh to the new version? Doesn't it detect the changes to the files?Thank you,Daniel

We are considering upgrading from RH 9 to RH 11. We currently have a substantial help section created in  RH9.  Will they convert easily to RH11?  What issues should we be concerned about?

I'm using the html editor in RH11. I'm trying to wrap a list item in a span tag, but every time I save, the span tag gets moved inside the list tag. Is there away to turn off this auto-correct?

Hi,I finally learned how to used the twisties (I kept looking for show/hide functionality) but I can't seem to figure out where to indent the text that accompanies the twistie. I am creating an FAQ section for Responsive HTML5, and my first question is too long. I have gone through default.css (which is what I am using - I have not created any other style sheet) and layout.css - I cannot figure out where this can be fixed. I have not used any inline styles with the Drop-down hotspot style nor the 10pt_Arial style, which is the paragraph style I am using with the hotspot style.I have checked all the Media on default.css to see if I can fix this for the Arial_10pt style and the Drop-down hotspot style, but I can't find an option to indent the question text.Could someone please tell me how to indent this text?Thanks so much!Pam

I posted this yesterday and for the life of me I cannot find my post today. Anyway, I have two questions now:Does anyone know how to incorporate a hanging indent in text that uses the Drop-down hotspot style? [using Responsive HTML5] I cannot locate in the stylesheet where I can make the blue text below have a hanging indent.2.  How can I apply a style to the Drop-down Text Editor, aside from using inline styles? I've tried using the Drop-down text style - but this style will not accept my formatting changes (I've changed the style for all Media and it still will not accept the new font size - I've also checked HTML Editor. My style changes are there but they will not apply), nor will it apply to the text in the Drop-down Text Editor.Thanks for your help,Pam

Hello,We're using RH11 and the javascript API to show our context sensative help pages, we recently upgraded from RH10 and now the help window always opens to the default topic instead of the specified one.From script we call RH_ShowHelp(0, helpPath + "/CSH/iSupportHelp.htm>SecondaryWindow", HH_HELP_CONTEXT, mapId);That call generates this url and opens it in a new window: http://localhost/rep/Help/CSH/iSupportHelp.htm#<id=16>>wnd=SecondaryWindowThe new window then does further processing and gets the final URL of: http://dev-anelson/Rep/Help/CSH/iSupportHelp.htm#<id=16%3E%3Ewnd%3DSecondaryWindow&t=Overview%2FiSupport_Overview.htm which is our default topic, not the topic mapped to id/number 16.My best guess is that the issue appears to be inside loadcsh.js which tries to load a topic based on the url parameter "rhmapno" and "rhmapid", which are not used anywhere else in robohelp scripts, after those both fail to find the topic, it falls back to the default.I can get

My online help link is supposed to open to a specific topic, however, it keeps opening to the overall TOC page of my RoboHelp project. My map ids are created and the source code for the online help link are the same as my map ids. I can't figure out why the link is not being routed to the correct please.

Currently, I'm using RoboHelp 11, but this problem was also around when I was using RoboHelp 10. My version of RoboHelp 11 is up-to-date with the latest patches and updates.Typically, my multilevel lists work just fine. I have an issue that shows up, however, in a very unique set of circumstances: my numbers disappear from my lists when they are nested within drop-down hotspots. Specifically, when they exist within a nested drop-down hotspot within another drop-down hotspot. The pattern would be like this:body > div.dropspot > div.dropspot ><?rh-list_start class="MultiList" style="list-style: rh-list; list-style: rh-list;" ?><p class="Numbered-1">Text goes here…Note: My multilevel lists are fine if the pattern is body > div.dropspot ><?rh-list_start class="MultiList" style="list-style: rh-list; list-style: rh-list;" ?><p class="Numbered-1">Text goes here…The problem only shows up when it becomes div > div > list.Using CSS, I am able to chang

I've been using RH11 since Jan., and struggling. I have had to manually change my styles in every topic because I can't get them to save in the default.cssFor example, today I would like to use Heading 5. So I opened the default.css, changed the font to Arial 12, changed the colour, clicked on Apply, then clicked on OK. Then I saved the project. However, when I attempt to use this style in my project, it reverts back to whatever style it was before I changed it. When I open the CSS again, the style is exactly the way I changed it, but the changes won't apply to the content in the Design Editor. I have had this problem since day 1. My numbered lists have 12pt text and 10 pt numbers. My bullets have 12pt text and 10 pt bullets.In this example, Heading 5 has been changed and applied (and saved) to the first line of text in the graphic below ("Category strengths are:"). But if you look at the text and the font size in the toolbar, they are 10pt. Look at Heading 5 in the Styles window, it i

how do i get the system to automatically update all the images to 1,2,3?

I have a horizontal tabbed panel, but on the screen layout editor, there's a horizontal grey box and the tabs go vertical and disappear. They're there in the html, but I can't edit them with the WYSIWYG. I want to add another tab to the widget, besides the defaults...How do I do this?

RH11 Webhelp Output - TOC won't render, have adjusted LNG file, have adjusted project settings for Webhelp, haveunblocked popups, why does this most basic of all features not work, pls help.