RoboHelp

I am building RH10 Web Help that primarily consists of Captivate 8 Demos. I recorded a 900px x 700px region with my monitor set to 1024x700.When I insert the demo into an RH 10 topic and specify that the display window for the demo should be 900x731 (extra height to allow for space needed by Captivate play bar) the viewer has to scroll the window to see entire contents if their screen resolution is less than 1200x780.Scrolling bad.How can I make the Captivate demo auto-size so that it fits in the 900x731 window I gave it WITHOUT any need for user to scroll.Thanks,Ted

I want to get rid of the Nav Bar which contains Prev, Next Refresh and hide buttons. We can hide the buttons in that bar by commenting writeToolBar(); in whskin_mbars.htm file. But still unable to hide the complete bar. I am using RoboHelp 7 with WebHelp Pro. Thanks.

Using RoboHelp 9.0.2.27Windows 7 Professional, 64-bitChrome browser 32.0.1700.76Generating WebHelpCan someone help, PLEASE?I have searched the forum posts for hours with no success. However, I did find some fixes to other problems related to opening WebHelp using Chrome.I have a WebHelp project containing See Also links.The links use the (Choose topic from) Popup menu option for displaying the list of topics.The links don’t work correctly in Chrome. The popup menu is opened near the center or topic of the topic. The location of the popup prevents the reader from seeing the available links. In other words, See Also links are not usable in Chrome.The links work as expected in Firefox and Internet Explorer.I have tried the fix noted in http://forums.adobe.com/message/2207677#2207677,  i.e., I used the modified ehlpdhtm.js. The modified file controls the location of the popup menu option and fixes some other issues related to earlier versions of Internet Explorer.The modified file has

I've published my two layouts, Phone and Tablet, to a folder called /help. When I link to /help/index.htm, that index file is supposed to "sniff" to determine which layout to present. From the tablet, i get /help/android_tab/homepage.htm which is the first page of my project. From the phone, I get /help/android_phone/Android/welcome_to_android.htm, which is my Default Topic, and already three pages in from what homepage.htm should show. From what I've read and understand here, the /help/index.htm file should feed through to /help/android_phone/homepage.htm. When I look at the folders, android_phone has no homepage.htm file in it. So two questions:1. Where is the /android_phone/homepage.htm file?2. How does it end up at the Default Topic if it should be going through the /help/index.htm? If the homepage.htm file is not there, it should give a Page Not Found error, not actually end up on a page.Thanks in advance,Helen

Hi,Can we integrate Adobe Robohelp generated web help content with Adobe CQ5 (Adobe Experience Manager)?If Yes, How?I have to migrate existing Online Help (webhelp content generated from RH8) on to our newly implemented CMS Adobe CQ5 ? Can any one help me, with the procedure ?Thanks Alot,Ravi

Hi. I have a user whose interested to see if search hits can be modified to look like this... (ie, the red bit is added):<breadcrumb path><topic 1><First severeal words of topic 1><breadcrumb path><topic 2><First severeal words of topic 2><breadcrumb path><topic 3><First severeal words of topic 3>...The user wants to be able to see the context of the topic via the breadcrumbs to help weigh the accuracy of the hit before clicking on it.Thanks.-Kurt

Hello,An AIRHelp stand-alone application with about 50 topics is taking about 20 seconds to launch and sometimes the navigation from one topic to another is delayed.  I removed videos and external links and it runs faster and there are no broken links in the RoboHelp files; however, this sped the output application a bit, but it is still slow.  Does anyone have any suggestions on how this can be made faster? Are there any formatting issues that would slow an AIRHelp application down when generated?Thanks,Jason

Hi all - I've inherited a Webhelp project with conditional build tags that was written in an earlier verison of RoboHelp.  I've taken the following steps to upgrade it to RoboHelp v9: Made a copyLaunched RoboHelp v9 and selected the project fileClicked the Upgrade button when promptedRoboHelp confirms that the upgrade has been successfully completed, but none of the files are created in the project.  The only things created are the conditional build tags.  I'm working on a Dell Latitude with Windows 7 installed.  The project files are on a personal network drive.  Has anyone done a similar kind of upgrade and had success?  i imagine my inexperience with this is the probllem, so any advice would be much appreciated.  Thanks,L

I have a .hsp file from another product, can this be imported into Robohelp?

When using RH9 with the file structure located on a network drive we are getting all sorts of errors with reading or writing root.fpj.In the end, root.fpj is left corrupted/truncated and you are lucky when you have made a backup.This happens right in the moment when you want to add a new theme (CTRL-T). Once you have added the theme and you want to leave RH 9 you are getting a window, sayingBeim Speichern von Daten in<H:\Robohelp_deutsch\Robohelp-Projekte\Version-1.2.-folder\SomeFolder\Company-123\XYZ-000\root.fpj <5> ist ein Fehler aufgetreten.Clicking OK give the same error but with a <1>Then the same text, but while reading, and then you can kiss goodbye to your root.fpj--Christoph

robohelp 10 htmlwin 7 64 bitI can't follow the user guide explanation for broken links. If I double-click a "broken link" in "broken links folder" it opens a dialog that suggests there are broken index entries (key icon?). When i select a listing (delete is grayed out) I can't delete. If I click "restore" nothing happens, so my only option is edit. What am I editing? I don't follow what is in the edit dialog. To what does "references" actually refer? I've attached two screen shots. One for broken links shows that the "topic" is not missing (it is in ToC) and the other scrn shot shows dialog i find confusing.The third scrn shot (last) show the dialog when i select a listing and click "edit". I don't know what i'm seeing or what to do.I checked any links in the "broken link" topic (to other topics) and they work fine.Can you help me figure out what to do. If its an index issue, i would prefer to delete the index entries, but as i mentioned, delete is grayed out.Also, none of these listin

I'm currently working on a project that works like a brochure. Its just a simple presentation, navigating from one page to another and instead of images I used videos and simple text. Nothing really fancy. I'm using as3 for my scripts. The videos are in FLV formats that is loaded into flash via the FLV Player component. When test publishing in my PC the project works really well with no errors. Videos and buttons all working the way it should. But when I publish for Android and after installing it on my device some of the videos will play but not all. Using a file manager, I tried looking into the installed file on my android device (mnt/asec) folder but can't really tell if all the videos are there. The only file visible on my android device is the apk file installed. About the same size (999mB to 1gB) as the original apk file packaged by flash. I'm pretty sure I've included all the videos in the package. I tried it several times but end up having the same result. Is there a way to fi

Tech RoboHelp 10 (project upgraded from RH7, 8, and 9 over the years)Windows 7Connected to a VSS repository. IssueThe title describes what's happening, and I want to to know how to clear the Broken Links list of these links. Here's what I did Through the TOC sidebar, I added a page. (right click > New > Page). Through the New TOC pop-up, I added a New Topic. After adding the new topic, it showed up on both the project view and the TOC, as it should.I wrote a bit in the file:I created multiple files, some using templates and user-defined variables, others  without anything more than your standard, blank page. There were no inbound (that I'm aware of) or outbound links.  I went ahead and deleted both the TOC entry and the Project View entry. Here's what happened The file shows up in the Broken Links list. When I vew its properties, it says that it has no references. Clicking "Edit" does nothing. The issue happened with mutliple test pages, none of which linked to anything

When importing a project from HelpStudio, everything imports, but it seems that 2nd level TOC topics are not displaying vertical scroll bars when viewed in the CHM output.Has anyone else seen this behavior?Suggestions? ("Other than use another format")-Matt

Using RH10 and RSC, my files are getting corrupted.  I am using Windows 7 64bit and I DID apply the 64 bit patch.  We have been noticing small things going wrong recently and thought it was RH10 since no problems were observed in RH9.I know that RH10 made some network changes, could this be effecting my project?  I am pulling everything possible out of version control to avoid further corruption.  Some projects must be in Source Control.Is anyone else having this problem?  Some corruption is local and some is remote.

I specifically need a license for v8, not an upgrade.If the purchase is not available from Adobe, then which vendor?(I thought pierrebuies may have been asking this question as well....)thank you for your help

I write a lot of service procedures.  Our field people like the procedures to flow top to bottom only without hyperlinks all over the book to remind how to perform various procedures.Using snippets inside DHTML dropdown boxes, I can provide information to our field techs who need detailed steps and others can just perform the step without having to read a bunch of details they already know.  Some snippet steps use information that is repeated all over the book so I would like to put a snipped within a snippet for the novice field guys who really need to know every last screw to turn step by step.RH9 will not allow putting a snippet inside a snipped.  Further, if you have too many levels of DHTML dropdown boxes within other dropdown boxes, it gets confused.  Once RH9 let me put a snippet inside a snippet and it worked for 5 minutes and then crashed our project.  It took hours to undo that one but we finally got version control to go back in time and then we were

Our end users are getting lost in the open books - yes, I realize it's a whole different problem, but I have been asked to add a button to "reset" the TOC books to collapse all the books.We are using RH 10 and IE 8I've looked all over for existing javascript that would do that, but I can't find it. Is that something that someone else has done already? I am not a scripting person.Thanks!Laura

Hi,I'm using Robohelp 9 with TFS 2012. I've created the context sensitive help using the merged project method.I've created the merged help for English and Swedish as well using the chms of different modules and one Parent project (Where the chms are imported as baggage files and merged ToC is created). For English help, if I try to search for the different topics using the search option in chm file (I tried to enter words/topic names), it is working fine in both individual module project as well as for merged output.But if I try to search in Swedish chm file, the search is working in individual module chm, but not in merged project output. Due to this, if I want to go to another topic while working with the application (For which the Online Help is integrated), I cannot search for any topic of any module.Note that there are seperate merged projects for two languages (English and Swedish).Kindly help me in resolving this issue.Thanks in advance,Dipali

Hi,I want to create context sensitive WebHelp using Robohelp 9. We do not have numeric Map IDs to map the help topic to the web application. So, we want to map the help topics using string (url) as a Mapping ID. I've found some information on below link but I could not understand much. Means, I could not understand how to use that string and what is the significance of start page, what exactly we need to do with it.Link: http://www.grainge.org/pages/authoring/calling_webhelp/using_urls.htmThis was the information given:Via the Start PageAny topic in the help can be called in such a way that the user sees the required topic, the navigation pane (TOC etc) and the toolbar. It is done by using the formatX:/helpfolder/startpage.htm#path/target_topic_1.htm.where X is the drive letter.Provided the help is called in that way (startpage#target), the developers can use either an absolute path or a relative path.That method is fine for calling one topic and is an approved method.If you call a sec

I’m using RoboHelp 10 and generating webhelp outputs for a merged project with 10 child projects. I’m using IE as my default browser. Early this week windows updates and a Java update (version 7 update 51) were installed on my laptop. I generated my merged project (same as I’ve always done and never had any issues) locally on my laptop. When I went to view the project the following error message displayed: Error reading masterData.xml. At that time I noticed that my IE had updated to IE11. I’m making a presumption that this error is due to the updates because last Friday I published my project viewing on IE 10 and did not get the error. As a side note, the project does go thru the complete generating process its just when I go to view the project is when the error occurs. I can close the error message but when I select another topic the error appears again.I searched the Adobe discussions to see if this is a known issue but I didn’t see anything specific to RoboHelp 10 or IE11. I did n

I hope this is in the right forum ...I author documentation in Microsoft Word and then import into RoboHelp HTML (v11 & generating in the Multiscreen HTML5 layout).I have multiple word documents and a lot of hyperlink in those word documents.Some documents have hyperlinks that reference locations in different documents.At the moment, when I import Word documents, the hyperlinks that reference locations in a different document break (dont work) which causes a great deal of work for me to find and fix. Is it possible to have a hyperlink in Document A link to a spot in Document B and have it stil work after the documents have been imported?

I have RoboHelp 10 running on Microsoft Wincdows 7 operating sytem. I have completed my help topics in RoboHelp 10 and was using the Microsoft HTML Help layout/format to create my final .CHM help file. When I compile the help I don't get any error messages and all seems to be good. The .CHM file does get generated but when I open/run it, there are problems. It "freezes" on the first Help topic and none of the buttons or links work. I also can't close it down; I have to force it closed using the Task Manger. As a test, I also tried generating other help file formats using the same help topics/project I used to create the .CHM file. For example, I used the Multiscreen HTML5, WebHelp, and WebHelp Pro source layouts to generate a Help file and all of them function properly to produce a working Help file. It's just the .CHM file that is not working correctly. Is this a problem with Windows 7, RoboHelp 10 on Windows 7, or some other key process/step I forgot to do or include before generatin

How do I view the output of a generated output?  I have several Word procedures I will be importing to publish for iPhone, Android, tablets and computers.  How do I view the generated output on the respective devices?

I'm using RoboHelp 8 -> RoboHelp HTML, and I have MS Word 2007 and "Adobe PDF Creation Add-On 9" installed.To generate a pdf, I navigated to "Single Source Layouts" and double-clicked "Printed Documentation" (File -> Generate -> PDF should be the same), and I kept getting an error: "macros disabled. Please see printed documentation for enabling macros."I finally went to Word 2007, pressed the "button" (upper left), selected Word Options -> Trust Center -> Trust Center settings, and selected "Enable all macros." The default setting was "Disable all macros with notification."When I selected "Enable all macros," I could now generate a pdf - but what does enabling macros in Word have to do with generating a pdf? Maybe this has something to do with the order that Office 2007 and the "Adobe PDF Creation Add-On 9" were installed. It appears I do not have a bonafide version of Acrobat 9 installed (just Acrobat Reader 9.3), and maybe that's the problem. Thanks for any help or adv