RoboHelp

Bonjour,Je n'arrive pas à affecter l'habillage que j'ai créé à mon projet.Je ne comprend pas comment cela fonctionne.Merci par avance

Hi, Has anyone seen this issue? I was trying to apply an ol (ordered list) style and RoboHelp has put double numbers on it. Unfortunately it's done this for each topic in my help file.      

After applying update 8 to RH2020, we are now seeing this error when attempting to push/pull to Bitbucket:----------git@bitbucket.[server hidden].com: Permission denied (publickey).fatal: Could not read from remote repository.Please make sure you have the correct access rights and the repository exists.---------We can still commit through the interface, but we have to push/pull using Git BASH or Git GUI outside of RH. Has anyone else seen this? 

I finally was able to publish to SharePoint with the upgrade 5 to RoboHelp 2019.  However, after moving the generated *.aspx files when I try to open the link to the index.aspx I get the 404 Not found error.  Even if I click on the actual index.aspx file I get the Sorry something went wrong, file not found error.The online help does not include what new options should be set to publish to SharePoint.  I just marked the "Generate SharePoint Output" option, gave a location to put the output and published the HTML5 Output.What do I need to do to get the index to work?

Hi,   When I import a topic in my RH project I don't see the possibility to indicate that I don't want to import the snippets included in this topic or even the attached css. Is there a way like we add with RH 2019 to check the components that you want to import or not? Also, each time a new folder is created to save the imported css that I don't want. This results in an infinite tree of css : content > assets > css > assets > css.... Thank you very much

Buenos días Compañeros-.Vengo de importar un proyecto de ayuda desde la versión 2015 a la versión actual (aunque creo que esto da igual), trabajando ya con la versión actual me he dado cuenta que cuando genero el fichero de ayuda Chm (ayuda en formato Microsoft HTML Help) En el apartado de Index me omite todas las letras que tienen tilde o caracter especial. Por ejemplo en vez de Configuración -> deja Configuracin.  ¿Alguien me puede echar una mano por favor? Supongo que será algo del formato de idioma o algo así pero no consigo dar con la tecla.  Gracias de antemano.   

UPDATE 1 available 3rd March 2023. Go to Help > Updates to apply   We are pleased to announce that the new release of Adobe RoboHelp is now live. Come and explore the next-generation solution for authoring and publishing online help, policy and procedure, knowledge base, and self-service content. This release of RoboHelp brings in new features and enhancements, such as advanced PDF publishing capabilities, introduction of online grammar checker and corrector, and improvements and bug fixes across platform, authoring, content migration, and publishing.   For more details, start your journey from here: What 's New in Adobe RoboHelp (September 2022 release) Fixed issues System requirements   Get your 30-day free trial now: https://www.adobe.com/products/robohelp.html  

Is there a feature for generating a word count in the topic files?  I thought the reports might contain that information; they don't. I've seen suggestions that one must output the entire project as a Word document. Is that it or has some feature been added in the later versions?Thanks!

Hi all,I'm having a persistent issue with RoboHelp 2020 crashing whenever I try to edit a skin. The last time I edited it was yesterday morning, and ever since then, as soon as I click Edit, I get an Application Error message.Restarting RoboHelp hasn't helped, nor has restarting my computer. Not sure if it matters, but all the documents were originally in RH 2017 and I upgraded them. I even tried deleting the upgraded files and upgrading them again. For some reason, I managed to edit the skin of one document once before I started getting an error message on all further attempts to edit the skin on the same document as well as on other documents.

We are using SharePoint to collaborate in RoboHelp. We have multiple authors in the same RH 2020 project. We would like to more quickly update our local projects from the SharePoint version so we can see each other's updates. We click on "Get Latest Version" and it takes up to 20 mins to update our local project. Is there anything that can shorten this process? Do either of these options do anything to help this:I saw another user was using WinMerge so I added this to my Preferences, but I don't really know if or how this would help. Thought I would give it a try. 

Can RoboHelp display Sketchfab HTML code to show 3D renderings? I am using RoboHelp Version 2020.8.34.

Using RoboHelp 2020.8.34, I run into challenges with images when I try to compile chm (Microsoft HTML Help) output. The output looks as expected when I generate PDF, Frameless, HTML5, etc., but for chm output my project looks like: Remarks:chm files provided with software install on my computer displays as expected.The chm file I generate is located on my local drive, C:\, hence no network drive.Neither the folder path nor the image names contain special characters.The images are all currently located in the default folder .\contents\assets\images The challenge is easily reproducible by the following procedure.-----Reproduction Steps:Create a new projectOn the Output panel, add a new output preset for Microsoft HTML Help. Leave all settings default.Generate the newly added output preset. (File size 47 KB)Open the generated chm file. The file displays as expected, see Image1 below.In the Author panel, edit the topic First Topic and add an image. For this ex

The list of available output presets is also missing Responsive HTML5, and Mobile App. I did have a problem with the PDF output generation. Error message advised to install Java runtime, as it was missing. After Java installation, PDF generated. But its bookmarks did not work at all. (I think problem with “Heading 1” specification option in “Contents” section of setup process.) I have worked laboriously at learning how to use the RoboHelp; and also took several days to create my project. I desperately need to generate CHM output for a Windows program that I developed. I was devastated when I finally went to generate CHM output/Microsoft HTML Help, it was not on the list of presets. That said, I am at wits end, having searched for potential solutions. Can someone please suggest a solution?

HiHuge is very relative, but in this case, the scripts folder is 75% of the document's size. Any ideas on what I need to do to bring its size down?  Many thanks in advance!

I updated RH 2020, trial version. I selected the Microsoft HTML Help preset, which I finally find due to someone named Peter. I configured the preset: I selected the TOC file. I specified the output folder, which is on a different drive than the project folder. (I knew that it could not be in the location whose parent folder was the project folder.) Then I clicked the command button to generate the CHM. The progress display continuously indicated the various task that were being performed during the generation process. Ultimately, I clicked the View Output button. The program displayed an error message indicating that the CHM filed could not be opened. I checked the output designation folder; and, the file existed. However, it was only 1 KB. I double-clicked the CHM file; but, the same error message appeared as when I attempted to open the file from within RoboHelp. As an aside, I tried he same process  (i.e., MS HTML Help creation) with RoboHelp’s sample

Hi all,I have a dilemma regarding the way my WebHelp looks now as opposed to in the old version. This isn't a major issue, I just wanted to check that I'm not doing anything wrong.Here is what my WebHelp looked like when I generated it from RH 2017:I open the Welcome page in htm format, click Show, and then a new page opens with the TOC on the side.   A similar thing happens in RH 2020 but the skin is a lot different, and it doesn't say Show anymore, but rather the title of the guide:So I open the Welcome page in htm format like before, click the title at the top, and then a new page opens with the TOC on the side. I just wanted to check if the previous look is no longer available or if I'm doing something wrong when setting up the Output options.Thanks in advance!  

Hi,We have a table that overflows to multiple pages when we generate a printed documentation (Doc/PDF). The customer wants the table header to be repeated at the top, similar to the setting that we have in MS Word.Right now the header does not repeat.The workaround is to generate a doc output and then manually apply the repeat table header setting in MS word and then save it as a PDF.Is it possible to handle it in RH 2017?

In RH 2020, how do you add expanding text to a variable and then make the expanding text a link?

Hello, I would like to add non-breaking spaces in the text. In RH 2019 I was using CTRL+SPACE, however this key combination does not work with RH2020. Is there any other way? 

Hi We have purchased the RoboHelp multiplatform for teams license, we already have it installed on the computer, when creating a project we save on the computer. Could you guide us?, please, about: - How to save projects in the cloud? - In the Admin Console it appears that we have 2GB in storage, is that storage quota available to save the projects?Thanks! 

After upgrading to a newer laptop, I need to install AdobeRobohelp 2019 on it again. I downloaded the installer and ran the setup with Admin access. However, the moment I run the setup, I get a message stating that your browser or OS is  no longer supported and that I need to install the latest updates.I have a 64-bit Windows 10 machine laptop with the Operating System  and apps regularly updated as manadated for the company I work for.  I can't understand why I keep getting this error. I even downloaded and merged the registry settings "Fix-UpdateRequiredError.reg" as recommended by the Adobe Help center. Still, the updated registry settings didn't help. I also installed Internet Explorer 11 to ensure thatI have the latest browser as recommended by Adobe. Can someone please help me out on how to get Adobe RoboHelp installed on my machine? I have attached screenshot of the error message. Thanks in advance.    

Hi,I created a stylesheet and specified the style for both numbered and non-numbered lists. The list works fine when applied to the body. 1. xyz2.abcIf I click Backspace when the cursor is at the position 'a' in the 'abc', the 'abc' gets appended to number 1. Whereas actually, shouldn't it remove the numbering and retain the text in the same position itself?Can anyone please help me with this? 

What's the silent install command to install Adobe RoboHelp 2020? Or are we still using Creative Cloud Packager to create the MSI to do a silent install?

I compiled the Printed Documentation in my RH project this morning, but the font in the Table of Contents came up as a Times Roman-type of font, rather than Arial, which is specified in the .css file. I am using RH 2017.I tried re-starting my computer, but that accomplished nothing. Any ideas? I have to load this to Production tomorrow.Thank you! 

Hi All, Very new to the community, so forgive me if this has been answered elsewhere or if I'm doing something silly that should be obvious. I have an old project I've returned to with several hundred short topics. I am publishing to a Frameless Output. Any new topics that aren't present in the TOC do not publish. This includes topics that are little islands (they don't link to anything and aren't linked to) AND topics that are referenced but don't appear in the TOC. It only appears to be a problem with new topics. My project doesn't include any Dynamic Content Filters, Condition Expressions, Variable Sets or Map Files. Is there any common knowledge I'm missing on this? I've returned to Robo after a lengthy hiatus (a decade or so) and so far this is the only bump I can't iron out. Any help the community could provide would be amazing. Best regards,Tim Currently using 2020.7.46 on Windows 10