RoboHelp

Hi, Is it possible to have an alias on a css class so that Robohelp shows the alias instead of the class name in the GUI for style selcting?  I know others application has this feature with reserved comments on the css class but i haven't found it in rh.

Hi,I am generating a printed/word output of a frameless online help developed in RH 2020. I am supplying a proper word template and RH is accepting it without errors.However, when I generate an output the margins are not showing up equal. The left pages are showing to extreme left and right pages to the extreme right. Also the footer is not showing up at all.Any idea what is missing?

Merging child .chm in RH2020 doesn't work. My procedure is attached. The same procedure worked fine with RH2019 Classic. (I can not use RH2019 because there is another problem.)Please tell me the procedure for RH2020. Regards,  AVEVA Software / T. Kitagawa 

I just upgraded to RH 2020 and I'm still getting the hang of this new layout. In previous versions we could open the TOC panel and the Project Manager panel at the same time, which allowed for dragging and dropping topics from the Project Manager list directly into the TOC. So far I can't figure out how to replicate this behavior in RH 2020.  Is it possible to view the Contents panel and the Table of Contents panel at the same time as in previous versions? If not, does anyone have a workaround or suggestion for how I could improve my workflow based on what I'm trying to do here? I'd just rather not have to go through the steps of manually clicking the + sign and searching for a topic to add to the TOC every single time.

The drop down list images in the project do not appear in the pdf output when I use the "Print" condition tag. But the images appear if I use the "Online" condition tag.  For eg: <p>The <a class="dropspot" data-condition="Others:Online" data-rhwidget="DropSpot" data-target="POPUP467191772" href="#">Sign In</a></span><span data-condition="Others:Print">Sign In</span> page appears. </p><div data-targetname="POPUP467191772"><p class="img"><img alt="" src="assets/images/Authentication_Sign_in.png" /></p></div>I need online and print condition tags because I want HTML and PDF outputs I use RoboHelp version 2020.6.76 and Adobe Reader Touch version 3.1. Does anyone have s solution to this problem or why is it happening?   

I have a dream of creating a dropdown by using a custom button and some Javascript. But first i need help getting a custom button to talk to my javascript code. Ive started with this simple code in the hope that if i can get this to work then i can make any button i wish. <button onclick="myFunction()">Click me</button><p id="demo"></p><script>function myFunction() {document.getElementById("demo").innerHTML = "Hello World";}</script> Ive tried everything can cannot get it to fire whilst using a custom button in the skins tab in robohelp2020. I could use some help. Thanks!

Hello there, hope you're all ok! I'm asking for your help regarding a pretty simple scenario. I searched in the forum but couldn't find any answer. I'm currently writing the user manual of software that, of course, gets updated on a regular bases and new features are added an so forth. So, starting from a "base" manual version, I should produce different versions of it with all necessary modifications for each software version (adding new stuff, basically, as the software gets refined). I tried the dynamic content filter but it's not suitable for my case. How can I manage something like this? Do I have to manually duplicate projects and publish them in different folder of the help site? In this case I'd have to set up a "global" home page to redirect users to the right sub-site, each one with its own toc, topics, etc.., right?(see attached file. I'd like to obtain a similar output) Is there any smarter way to manage all of this via RoboHelp? (I am using Ro

Is there any event comming up ?

I have added the following code to the header of the master page: <!-- Global site tag (gtag.js) - Google Analytics --><script async src="https://www.googletagmanager.com/gtag/js?id=UA-000000000-0" ></script><script>window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments);}gtag('js', new Date());gtag('config', 'UA-000000000-0');</script> where UA-000000000-0 is my Google Analytics Tracking ID. And Robohelp is giving me a parse error for the first line of the script saying invalid character s and underlining the s of the src. I tried adding it this way  <script src="https://www.googletagmanager.com/gtag/js?id=UA-000000000-0" async ></script> (as I found a website that seemed to suggest that you add the async at the end) but then got Invalid character > underlining the > next to async.  I got this code from the Google Analytics website.  

Hi, I am a new to RoboHelp (and new to HAT software in general). I have inherited a large RoboHelp Help File that was upgraded to RoboHelp 2020. Our help file consists of 23 projects, with a master project that includes links to 22 child html files in the TOC.  The output from RoboHelp is Microsoft HTML (CHM).  The calls from our software use the following format:  <masterprojectname>.chm::/<childprojectname>.chm The issue I am experiencing is when loading the help file via F1 within my software, I get the following message (see attachment). This is happening everywhere in my software, F1 no longer works where it had before.  Can anyone suggest what I can do to fix?

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To select an entire paragraph, you can click 3 times in the paragraph. If you then apply a paragraph style, the next paragraph is also changed into that style. Checking the source right after this selection shows that the <p> of the next paragraph is also selected. The only way to select a entire paragraph is to click right before the first letter and to drag until just after the last letter. I suppose that this is not the intention of a program that claims to empowers technical communication professionals. Is this an error (that will hopefully be solved soon) or am I doing it wrong (please tell me how to)?PS: In RH10, a paragraph could be selected by clicking twice in the left margin. Nothing additional was selected.

I am using the latest version of RH. I tried to use the built-in functionality for documentation localization and, without surprise, once again made sure that it did not work properly. При импорте xliff файлов большая часть переведенного текста пропадает и не может быть найдена в переведенных документах.

Hi I am using RH2020 Update 6. The PDF output is not picking up the font type for the TOC. I am using Google Font -Rubik. The content displays the correct font, the issue is only with the TOC. In the Book TOC, I use the Front Matter option to create the TOC. Is there a way to make the PDF output to show the Rubik font in the TOC too?   

I created a review for a project about 3 weeks ago. Now that I've received input from the stakeholders, I went to open it in RH, but I'd sinced updated to 2020.6.0, and now the review won't open! I can see the comments, but not the text they're related to. I see the error message:Could not open file asset://contents/FileNameGoesHere.htmIs this one of those "gotchas" where you absolutely cannot upgrade the software if you've got a review open? It seems like a huge flaw in the software. Is there anything I can do to remedy the situation? (I was forced to update the project when I opened it in RH update 6.)Help!

Where can I find the patches for Robohelp 2019?

I just purchased and installed RoboHelp 2019, but I run it in the Classic Mode.  I cannot get the Printed Documentation to complete.  It starts runnining and everything seems fine and then it just seems to hang up.  It just runs for hours with no progress.

I'm using RoboHelp 2019.0.14 (not Classic). I'm generating to Responsive HTML5 using the Azure Blue layout. In the search results, I am sometimes getting all of the text from the topic in the Search pane. Most of the time it only shows a row a two. Here's an example (with some of the text whited out on purpose):

I've migrated a RH2019 Classic project that had the feature of showing popups. It used BSSCPopup (generated by Adobe) to display the popup and a topic as the content. I'm wondering if RH2019 offers a way of creating/managing popups like that or is it up to us to create something?

Hi Team, Is there a way to tell which html files are not part of the TOC in Robohelp 2020? The only way I can tell is searching for the html file in Robohelp > Arthur > Contents > search for the file > right-click on the file name and then select 'Locate in TOC'.

Hi,I have an output from calssic project (.XPJ) format.  I have another project from Robohelp 2019. Since upgrading .XPJ into Robohelp 2019 project had several issues, i was trying to copy the output of the old project into Assets folder of the Robohelp 2019 project and add a link it via text. While trying to do this Responsive HTML has failed to generate output. Is there any alternate method to add the .XPJ output as a baggage folder into Robohelp 2019 project.Thank you.

Hello, we use azure devops/TFS (version 2019.1) for our software development.we connect to this server over https, being the norm today. I just passed 2.5 hours trying to setup up a synch.Wanting to take away the burden of local versioncontrol, manually check in and check out, and just healthy backup/restore procedures, and of course the automatic inclusion of my work in the project. At a certain point, after choosing add project to connection 'tfs' , Robohelp did ask me my credentials (yessss). BUT...immediately RH (2019) pops up a messagebox:Version control -TFSProtocol "https:" not supported. expected "http:" anyone knows how to solve this? I'm not the only working on that tfs server. So changing the settings in tfs to the lesser secure http is not an option. I tried fooling RH (using http://tfs.domain.com:443/blabla) but this gave the same result. best regards Olivier

Hi, I'm trying to setupthe RoboHelp TFS integration. At first, it seems to succeed, but I receive the message - "Protocol https not supported. expected http". How can we make RoboHelp use https?I see this issue was posted before (https://community.adobe.com/t5/robohelp/rh2019-collaborate-version-control-tfs/m-p/11020539 ) but didn't get a reply. I also started a chat with a support agent that said he would need to look into it further but never contacted me to follow up. Any advice is greatly appreciated!

Hi,I have 3 individual projects that I have merged in a parent project. The Responsive HTML output is working fine, however there is no option to merge TOCs of child projects in the Book TOC. This feature is important because going back to Word and manually merging these projects and then creating a PDF defeats the purpose of single sourcing. Is there a different solution to this that I am missing? Please help!   

My team recently upgraded from 2017 to 2020. We have 5 sites we maintain and several thousand assets. We were unable to keep any of our baggage files (for now) in the assets folder to avoid link breaking (we were given 1 business day and a weekend for the transition and there wasn't time for me to get thousands of links to other PDFs out of existing PDFs, obviously the system update its own cross references but the PDFs with cross links are not the same situation - the baggage files we import are maintained by 10-20 different teams). In 2017 we had some PDFs baggage at the root level which I had to pull in to the top level topic folder with most of it being in sub folders. We currently publish to a File System. When we publish, RH is failing to pick up any replacement PDFs (we do 50-200 a week). It will pick up new PDFs, and page changes but no file overwrites are carrying over. We import any overwrites by right clicking on the folder it is in and selecting Import. We have been fo