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I download stock images daily until it says my download cap is reached for the day. The last time I made any downloads was yesterday at 8pm MST. I got on today, at noon and I got the pop up saying my daily limit for stock images that are allowed to be downloaded has already been reached for today when I haven't downloaded anything yet today.
I put in the search term 'gig economy' and set filters to vector.Why am I seeing images of TEETH/DENTISTRY, EAR CLEANING, FANCY BORDERS AND PATTERNS, BUSINESS CARDS, GRAFITTI ART, A 'SAFETY FIRST' SIGN, AI GENERATED RABBITS, 'A SINGLE LANE AHEAD' SIGN, UI DIALS, RANDOM LINE ICONS, A SYRINGE ILLUSTRATION, A 'NO FAST FOOD' SIGN, CAMPING/TENT ICONS, PANDAS, CHRISTMAS ILLUSTRATIONS, AND ALL MANNER OF UTTERLY UNRELATED NONSENSE THAT GOES ON FOR PAGES AND PAGES?I may as well have typed, 'show me anything you feel like' and hoped for the best.What the hell adobe?
Hi to everyone,is it possible to remove a license from a couple of artworks I licensed?The reason I want to do it is because I used credits on my work business plan - I didn't know they were limited. I already removed all the files from my computer and libraries - is it possible to remove them and give the credits back to my company? Licenses I don' want to use:#390844073#390995399#162282661#370538002#490661847#490661756#490660940#490661595#490662133#490661352#528679214#490661171#41805645#56234114#539858292#539858283 Thanks for your answer.
Hi Think I read somewhere that when cancelling Adobe stock storage goes (back) to 2 GB. 1. Does this refer to the licensed stock images or some other part of the account? 2. I have hundreds of licensed images from my subscription. Does this mean that the majority of my library (anything above the collective total of 2GB) of licensed images disappears from my account? 3. If not, will I still be able to download and re-download licensed images after cancellation? 4. Is there a way to find out how much space my account is currently using? thanks heaps in advance
Hi, there I have cancelled my Adobe Stock subscription since October and was offered 3 months free that I used and cancelled in January before the free trial ended. Yet I am still being charged monthly for adobe stock but have not received an invoice since cancelling October. I wish to dispute these charges and get a refund as I have not used Adobe stock since the free trial ended and was cancelled beforehand. Attached are image proofs.Order Number:AE00298624459CUS
I follow the button "Nu beginnen" may be "start now" in English. I select to pay from my paypal account. I land in Paypal where I login and approve the tranaction "Bewaar PayPal voor geautoriseerde betalingen aan Adobe Systems Software Ireland LTD." Everything succesful in Paypal. I then get returned to the subcription page in Abobe and receive the message: Er is een probleem opgetreden met uw betaling. Probeer het later opnieuw of neem contact op met de technische ondersteuning van Adobe. Which translates to: There was a problem with your payment. Please try again later or contact Adobe Technical Support. As a result I tried this transaction on sunday, monday and tuesday without any positive result. I alse spent hours to figure out where to contact Adobe Technical Support. which cannot be found. The so called support pages are like a merry go round. They only serve people that have an issue that is predefined by Adobe. But not this one. Please contact me how to solve this.
Hello, somehow I managed to use credit for photo I don't need/want and I haven't even downloaded it.Asset ID: #562283574. Can it be removed from my lists and get my credit back? Thank you.
The little 3 x 4 previews we are allowed to download are not large enough to see how crisp the image detail is. I am more inclined to work with Dreamstime, Masterfile, or even shutterstock and istock, because they allow me to download full size comps with an account. Most are low resolution, but at least I can see the screen image at the size I will be using it for a full bleed 8 x 10 page. I am so tired of thinking an image will be fine and then when I purchase and download there are issues with fuzziness that I couldnt see in the comp. The only reason I use Adobestock is because a particular client prefers to use their Adobe subscription first before looking elsewhere. Otherwise, it's just not cutting it. For what we are forced to pay monthly for Adobe CC, you could at least give us this.
Bonjour, Nous sommes une entreprise et nous venons de constater un problème. Nous nous sommes rendus compte de l'activation de Adobe Stock - 10 fichiers par mois, car le prélèvement de 29,99€ a été effectué sur notre compte. N'ayant pas besoin, ni utilisé cette formule, nous l'avons annulé. Et là il nous a été prélevé 164,95€ de frais de résiliation ! Nous souhaitons être remboursés de ces frais car nous ne sommes pas à l'origine de l'activation de cette formule. Quelqu'un peut-il nous aider ? Comment faire pour contacter les services Adobe en cas de litige ? Merci à la communauté.
Hello, can someone please help me cancel my plan. It won't let me manage it as it displays the message "You'll be able to manage this plan shortly"
Hello there, HELP I ah having trouble canceling my adobe stock subscription!!! I recently subscribed to a stock service, but now I'm having trouble canceling my subscription. Despite searching for a way to cancel for the past two days (and searching help online) when i access to my subscription page, there is no button that allows me to do so. Instead, I only see a note in grey (up right in the corner) informing me that I will soon be able to manage my subscription. I am attacching my subscription page screenshot. Unfortunately, I have not seen any changes in the past two days... I have even tried to contact Adobe support through their Help button. However, I was only directed to their FAQ page and have not been able to reach a live operator or anyone who can assist me. If anyone has any advice or can offer some assistance, it would be greatly appreciated! Thanks!
Hi, I have a problem with my adobe stock account. Non-stop when I enter I can't download photos. The information it gives is that I have to log in (although I am logged in).
Hi, I am first time posting here. I was trying to purchase a song for my video background music. However, it showed a warning and said, "We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service." Does anyone what can I do?
Hallo Zusammen, neuerdings erhalte ich beim Versuch Fotos herunterzuladen die folgende Fehlermeldung.Kann mir jemand helfen? Dankeschön! No download packs available (download #570082310; license #1; license type #5; product #170275466; product key: /Applications/StockPT1, entitlement #27122658; member #26923826 / 537F3CA34C453F160A04B82A@AdobeID)
Made a trial and unable to cancel - says "You'll be able to manage this plan shortly". Simply disgusting that you do this. Can't cancel plan nor remove or edit payment information. What are the best US agencies to report this very likely illegal practice? I'm thinking FTC
I was searching for stock photos of dogs when I found this image of a butchered/cooked dog, and it's pretty hard to look at... There's literally a decapitated head in the image. Is there a way to report the image and have it taken down? I feel like it getting licensed would lead to further animal abuse.The link (NSFW): https://stock.adobe.com/search?filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=1&filters%5Bcontent_type%3Atemplate%5D=1&filters%5Bcontent_type%3A3d%5D=1&filters%5Bcontent_type%3Aimage%5D=1&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&filters%5Bfree_collection%5D=0&k=dog+with+human+teeth&order=relevance&safe_search=1&limit=100&search_page=1&search_type=usertyped&acp=&aco=dog+with+human+teeth&get_facets=0&asset_id=301715852
The support for a simple Adobe Stock issue is awful and has proven impossible to resolve but support won't understand what's going on and avoid the issue. The old folders of saved images and licensed images on Adobe stock have just disappeared and I can't get them back. I have raised a complaint case id ADB-28643095-P4Y9. The support from Adobe has been awful, ineffective and unreliable.Here's my chat history over a few months excluding the actual calls we've had with them. It's unacceptable to have an issue like this drag on and for there to be no accountability and no clear way how to escalate issues/complain. Adobe Virtual AssistantView other contact options.January 16, 4:21 PMHi Patrick, I'm the Adobe Virtual Assistant. How can I help you? Hi, the folders in my library have disappeared. I want to make sure I understand clearly. Which of these categories best describes your issue? Troubleshoot a product issueSolve Lightroom sync issuesSomething elseSomething else I'm still lea
I want to cancel my plan but this appears. what should I do.
Ich möchte ein Bild lizenzieren lassen und habe dies auch mehrmals versucht. Ich bekomme jedoch immer wieder die gleiche Meldung:"Leider ist ein Systemfehler aufgetreten. Wenn Sie innerhalb der nächsten Minuten kein E-Mail mit der Bestätigung Ihrer Zahlung erhalten sollten, versuchen Sie es bitte erneut oder wenden Sie sich an den Support."Ich habe es bereits schon mehrmals versucht (auch an unterschiedlichen Tagen!!!), doch leider funktioniert es immer noch nicht.Gibt es derzeit allgemein solche Probleme bei Adobe?
I subscribed to a monthly stock photo of 10 photos per month for 29.99. There was no mention of a yearly plan or price, and when i tried to cancel they are trying to charge me $145.00 early cancellation fee!!!! This is fraud and unacceptable from a companny like Adobe.
Hi everyone! I have a question that really bothers me because I don’t know the answer. Please provide me with relevant information about verifying your address on adobe stock and which countries allow selling ai art on adobe stock? What are the steps for verifying? I'd also like a list of countries that allow me to sell ai art.
I was sure it was possible to buy single stock photos for around £2?Now the only options I see are to either sign up to a free trial, or purchase images for nearly £50 eachAm I missing something?
Please can anyone advice how to get an Adobe Stock account problem sorted. Online chat and phone discussions are a waste of time. I keep getting transferred with no resolution. Is there a customer service email address?
Hi all,for my organization I have a Creative Cloud All Apps - Pro Edition subscription for my users, which include Unlimited Stock images. We needed to add a plan also for video and music, then we discovered the Adobe Stock for Teams, 40 credits per month. We bought that one, but now we can't find a way to download a image asset by using our Unlimited plan included in the Pro Edition. How we can download images choosing if we want to use the Sotck for Teams or if we want to use the Pro illimited plan?
Hi there, I'm a Fotolia contributor.I attempted to sync my Fotolia account, but encountered an error message that reads: 'Your credentials could not be authenticated. Please try again.' Despite multiple attempts, I still receive this error messageWhen I click 'forgot password' and enter my email, I don't receive any email about resetting password. Can anyone or Adobe support help me to solve this problem?Thanks in advance.
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