Stock

I've had it with JTBC, I don't even know who they are, but I have purchased video clips from Adobe Stock with the premium licenses and put these videos in my facebook account.  The videos don't even have 2k views on them, they are small time.  And yet JTBC is repetitively issuing take down notices.  I have had 2 take down notices on the exact same video in the span of 1 week.  I successfully defend the take down, and then a few days later, the same video is taken down again for the exact same reason.  My issue is not with JTBC, My issue is with Adobe as I bought from Adobe and I don't know what to do about this but it is extremely annoying.  Who can I speak with/contact at Adobe to find out why/who this JTBC company is and why they are targeting me?   I am fully licensed for the clips.

Can't see my credits on the top bar... Subscribed in August 2021. Billing history shows plan purchase each month as recently as Jan 22. Hmmm....

I wanted to inquire if a standard license is sufficient for altering images, in this case adding printed products, not taken from adobe stock, to room photography/3d render taken from adobe stock. These altered images would then be used to showcase our printed products on our website, which should not exceed 500.000 customers.

I downloaded an image, along with several others, to test which one looked the best. At one point they were all in my CC library. When I came back later, my CC library was empty. I have the image I want to use in my document, but don't know how to go about finding it again so I can license it..please help. Thank you 

I'm trying to add content to my libraries but they have vaninshed from the adobe stock website. Is there a problem / has anyone else faced this bug? I see that there was some maintenance done last night, but the current status is completed. Perhaps it is related to that?!

Hi, if I buy a photo on Adobe Stock with a standard license, can I put my site watermark on the photo? I would like to prevent a photo I bought from being stolen from me by other sites.Thank you.

Hi everyone I manage live events and I use adobe stock to get images for the invitations, social posts etc. One MAJOR issue just hit me, the image I got has a standard license from my subscription and i used it to make the invitation, the facebook event cover, and the LIVE Facebook Video cover. As soon as the live event started on Facebook i got a notification that the image is not licensed and the LIVE stopped, I had to remove it to make the video go live again.  So the problem here is that standart images don't have license for TV and they shouldn't BUT Facebook Live is NOT TV, it's just social media going LIVE. This is the first time that happens to me and I am sceptical about the next times I go LIVE on events.  What changed? I don't think I am willing to pay 60€ above my subscription every time I am making a creative for social media live video.  Is this for real or I just got unlucky on one image? Thank you all!!

If the advertising agency where I work acquires a standard license for an Adobe Stock photo, can the advertising agency then use the photo for a print advertisement (eg in a newspaper) and subsequently in a printed matter - in both cases for the same customer? It is assumed that the number of prints (newspaper + printed matter) is less than 500,000.

Hello allI want to create a promotional poster with an Adobe Stock image. The image itself is a "decoration" in the background. It is not advertised as a product, nor is it advertised as a main product. Just as an eye catcher...I can't find an answer to this question here in the forum.Is a standard license enough?And: Does the source have to be stated in the poster?Would be really happy for an answer.-----Hallo Zusammen. Ich möchte aus einem Bild aus Adobe Stock ein Werbeplakat erstellen. Das Bild versteht sich als "Dekoration" im Hintergrund. Es wird weder als Produkt noch wird es als Hauptprodukt geworben. Nur als Eyecatcher... Ich finde hier im Forum keine Antwort zu dieser Frage. Reicht eine Standard-Lizenz? Und: Muss die Quelle im Plakat angegeben werden?Wäre wirklich froh um eine Antwort.  

I bought a single licence stock photo as ai format but the quality is bad. There is a gradient which is not correct so what can I do? Is there a cancellation possibility or can it be reviewed?

Hi,   Just stumbled across an image of a little girl that has the tags "woman" and "sexy". This is dangerous and highly uncomfortable. Who moderates images and their respective tags, because this is awful!   Currently writing an article on "nude-swapping" and looking for an appropriate blog banner when I stubled upon this. Seeing a little girl in a bathrobe mixed up between images of women in langerie is just so icky.   You guys need to fix this and have a word with the photographer for tagging the image this way. No where in the tags does it even say "child" - just straight to "woman" and "sexy". *vomit*   Image ID: #271165671

How do I find out how many Adobe assets I have?  I have an individual account, and have been accumulating assets, but have no idea where to find the total.   

My account was just transferred over from Fotolia, and I tried to download a file that I licensed.  It is an "ai" file which is new to me, and I cannot open it.  I tried Photoshop Elements, and I tried downloading it twice with the same results.  Please help.

Adobe hissesinden alıntıdan satıyorum, bugün sabahtan beri ulaşamıyorum. Yardım için posta gönderdim, cevap gelmedi, bu soruna 4 kez var.

Hi, Im hoping to find out about a refund on a subscription to adobe stock that I cancelled but have been paying for the last few months without knowing. I have not used any of the stock photos allocated to me and am hoping to get a refund onthe months since I last downloaded a license.  Thanks,Jordan 

No cancellation allowed, pressured into accepting a three month extention and then billed again. When I tried to cancel for good I was told I had to pay $158 fee for the privledge. I have been a customer of Adobe Creative for years and I find this policy to be adhorent and will drive me away from all the other products. No satisfactory response from customer service at all...thanks Adobe!

If the advertising agency where I work buys a license for an Adobe Stock photo, can I use the photo in an advertisement for the advertising agency's client? And if so: Can I subsequently use the same photo in another ad for another of the advertising agency's clients?

Users MUST be able to search their own Licensed Image libraries. The filters panel has dozens of other options, but not the ability to onll look in a specified User directory. This appears to be clearly articulated user need that has gone unaddressed by the Adobe Stock team for 2 - 3 years. Meanwhile, pexels, unSplash, rawpixel, nappy, and mutliple other sites make searching my own folders of images effortless.

Hey Unfortunaltely something happened and i wronly purchased a Premium resource. The download and purcahse could not be cancelled so i am trying out to figure how we migt cancel that purcahse and download another image. We did not use it no wont use it and ensure the deletion. It is this image251660259What can we do about this accident? Hopefully we can get help.

My account was transferred from personal to Enterprise. It would appear that during that transfer an unwanted PAYG Adobe Stock account was created which nobody uses. I have called Adobe about this in the past but it is still there 7 months later. How do I get this removed permanently?

Hi there,I want to use some of the Free Adobe stock images inside a book that will be self published and be under 500,000 copies. I understand the Free images are under the standard license. I just want to confirm that I am ok to use these images inside a book as I can only see references to book cover usage.Also, is there a restriction on how many free images I can download and use?Thanks for your helpHelen

i want to download assets on adobestock but i can't, it's paid... even though i still have 39 more asset download credits to be able to download

For the last 6 months I've been having issues loading the adobe stock website to download photos. Not only myself, but my colleagues cannot access this as well. Can someone help me fix this irritating problem? It's something I need access to weekly.   

Is there any support or remedy if an image is described as seamless, but in fact is not. I purchased a "seamless pattern" that isn't seamless on any side and I'm not happy about it as it was for fabric. 

Hi.I started the Adobe Stock trial subscription and it automatically moved to monthly charges. I had no idea it was an annual plan and had no intention of subscribing to this and certainly not for a year. I paid 3 months of this subscription without using it and without realizing it. Now I do have to leave it and the cancellation page says I will be charged another 146 €.I hope we can find a solution.