Stock

I accidentally purchased an adobe stock subscription and four payments have been taken over the past four months amounting to almost £100! I tried to cancel it and says I have to pay an early cancellation fee again of almost £100 because it's an annual subscription/ I can't find anywhere to contact adobe to send an email or call and keep getting send in circles.

Hello.Ich habe einen privaten Account. Ich würde nun gerne Stockbilder an meinen Arbeitgeber bzw. einem Kunden weitergeben. Ist dies so ohne weiteres möglich? Ich habe in den zusätzlichen Bedingungen unter Punkt 6 zwar ein Ja gesehen, aber irgendwie nur ein halbes JA.  Hier heißt es, ... Vorbehaltlich der Bedinungen und etwaiger geltender Einschränkungen haben Sie MÖGLICHERWEISE die folgenden zusätzlichen Rechte.  Was soll denn MÖGLICHERWEISE bedeuten? Muss ich mir jetzt erst einen Anwalt organisieren, der mir das für eine hohe Beratungspauschale erklärt? Ich hoffe auf Hilfe aus der Community, am besten mit einem Verweis auf ein offizielles Dokument. Oder ein Teammitglied von Adobe nimmt sich diesem Eintrag an. Ich hoffe Euch und sage schon mal Danke.  GrußBjörn https://wwwimages2.adobe.com/content/dam/cc/de/legal/servicetou/Stock-Additional-Terms-de_DE-20210129.pdf

Good morning everyone,  I need to create some artworks for differents POSM (leaflet, arch, display, ...) and I would like to add some visuals I found on AdobeStock. These visuals are pictures and illustrations of tree branches and they only serve me to add small touches of color. This is a commercial project and there artworks will be implemented in differents points of sale. So can I use the standard license or do I need to buy the extended license ?  Thanks in  advance, 

I have tried so hard to get an answer from Adobe but the contact system is useless! Can someone please clarify that Premium images can not be used for resale? We are wanting to our use a range of images to resell as framed prints for our homewares store. It seems the only licence that would cater to this is an 'extended licence'?my only issue with that is everything offered in this range is of small quality & pxl, which does not help if we're wanting to print at A1 size.How do I get around this as Premium images meet our needs but it seems cannot be used for this purpose?Any help would be greatly appreciated! Thank you 

Can an image be used inside of a book as an illustration?

Hi. We would like to create a social media graphic library that I can make available to any client that registers for our service. The idea is we create the graphic once but offer it to multiple clients. I understand that this means each graphic must be licensed once for each client. My question is, is there an easy way to purchase additional licenses for these images contained in the graphics in bulk. We will likely have a library with hundreds (eventually thousands).   Has anyone done something like this before? This is just one example of a social graphic we might create. We purchase the stock photos and then "design" on top of the photo for the social post. 

my account was suspended due to a problem with the credit card. When solved all the credits disappeared !!! can you please reactivate somthing like 150 photo credits ? Thank you in advance

I'm sure someone may have already asked this question, but I need to know, and don't know where to find it.I have a small POD shop. I need images as placeholders for birth announcements, greeting cards, etc. The customer replaces the photo with their own photo. The placeholder is for the sake of the product display and composition. JPEGS are flat and can't be extracted in any way to my knowlege. The site does not sell digital images either. It is on Zazzle. Can I photos for this, and do I need model release on them. Please advise. Thanks! Also, would that be the standard license? 

Est-il possible de connaître la date de fin de droit des photos achetées ? Si oui, quelle est la marche à suivre pour la connaître ? Merci. 

I am trying to figure out how to get a refund on an image I purchased before realizing I needed the larger size. I have tried calling sales/support, but I keep talking to a person, getting transferred, and then getting hung up on. My order number is AE00196911105CUS for the smaller image. Please help!

I'm considering purchasing a video with an "enhanced license." I was wondering if I end up needing to license the stock video to allow more viewings if it's possible to upgrade later on to an "extended license" or if I'll have to repurchase the video as an extended licence with Adobe Stock?

Hi!I was previously on the plan for 10 assets a month, however I've run out and as I need assets now for an upcoming project deadline, I upgraded to the 40 assets monthly planI refreshed my page and logged in again, but it remains at 0 assetsDo I need to wait for my next billing date? How could I get hold of assets before then?Would appreciate any help, thanks in advance!

I accidentially licensed file #   314049856 . Can I unlicense or get credit back? I did not download or use this file yet. 

Hi, this is one of the university of utah students. could I get any advice for using adobe stock?I've heard that U of U student can use all of the adobe products. but adobe stock requests to pay for image or videos. is adobe stock excluded from free products? If you know, Please let me know!  

I want to offer a library of pre-designed graphics that contain Adobe Stock images for my clients to use for social media. So, design once and used by many. How do I go about licensing for this scenario?

Hello, Can someone help me??? I got a free trial plan for stock photos. Free10 assets a month.. It says it will be over July 17 and today I was planning to cancel it but there's no CANCEL PLAN BUTTON, and there's already an invoice. It makes me anxious. Can someone pleas help me , I just want to cancel it . Thank you so muchh

Buongiorno,siamo una casa editrice italiana. Abbiamo un contratto con Adobe per 750 licenze standard mensili. Un editore straniero è interessato ad acquistare i diritti di una nostra opera in cui sono state pubblicate delle risorse Adobe stock. Possiamo cederle nella compravendita dei diritti dell'opera senza costi aggiuntivi? La licenza standard lo consente?  Grazie

 Yes, I purchased the song from Adobe Stock and I placed the correct refernce ID on the claim... no feedback and it has been this long. Can Adobe relese the claim since I purchased this music from Adobe?  Adobe is pretty much involved in this claim not clearing up.   

Was trying to cancel stock, it has been no use. A support person offered 3 months free and said "hey this works in adobe premier to for audio"  ok sweet as its so hard to find royalty free music for timelapsing. so I licensed 4 and out of the 4, 2 were immediately copyright claimed. a sight to beholdandteam spirit  the vid isnt done processing yet, so i suspect bot, but still it shouldn't happen. Especially because the terms say can be used in any media etc located here: https://stock.adobe.com/license-terms  of course adobe is closed today so i cant get anything from customer service.... ideas will be greatly helpful as youtubes dispute system is a joke, my last dispute was on a final fantasy video where a random person claimed a piece that nobuo uematsu wrote and performed and it took me reaching out to square-enix for them to take action against the fake claim, which they were happy to do, they dont like it when people claim their or

I just learnt that Adobe keeps charging you without issuing any new images if the count hits 120 image sin your account. This has been going on for 4 months now. I find this criminal in these hard times of COVID. You can't use images if you cancel subscription, You don't need images if you dont have a job. Adobe won't issue images if you hit 120. I never expected this from Adobe. Also, I think there are no humans working in customer service anymore. I tried explaning my problem and asking if they could at least sent a note or an email if somehting like this comes across... the robot kept repeating itself telling me to use all images at once and cancelling account. HORRIBLE EXPERIENCE! Never expected this from ADOBE and I have been a customer for over 10 years now... Just imagine if one payment was late.. how many emails they would send.. CRAZY! I wish someone with a conscience takes over this operation. 

How can I tell how many of my ten assets are still available? I don't see the remainder listed anywhere.

I needed some stock imagery so went to Adobe Stock and I thought I had signed up for a month to get 10 assets but I have accidently signed up for an annual subscription. I really don't need any more images but in order to cancel I now have to pay the entire year $178. It was my mistake but I think there should be a way of ending the subscription when I am not using any images and paying each month. Is there any what to get out of this? Thanks

https://stock.adobe.com/fr/images/blue-branched-neon-arc-with-shadow/192523364   J'ai t&eacute une image Adobe Stock192523364, le fichier n'est pas exploitable, qui puis-je m'adresser pour récupérer un fichier correct ? Merci

We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service.

Hello!I had a problem with cancellation the subscription after free version and have been paying for last 3 months but not using the resourses at all and not going to do this in a near future because then I found another stock that's more suitable for me by now.I am really sorry that I apparently didn't complete the process of cancellation but I really want to ask you for a refund if it's possible.Thank you for your feedback!