Stock

Hello,i would like to buy a Picture from Adobe Stock. The File Type is .jpg and the Dimensions are 3307 x 4724px. But i would need this Cartoon Picture as a Vector File.Is there any Way to get this Picture as a Vector File instead of .jpg Type?Am i able to contact the Author to get such a Vector File maybe?Best RegardsChristopher

I've done it too! Accidentally licensed #32325600. I was trying to figure out how to download a watermarked version. Can I get a credit as well?

Porfavor, al cancelar Adobe Stock veo que me avisa de un pago por la cancelación de 145€ ?!  Es cierto esto?? Si es así hay alguna forma de remediar esto...? No es posible que tenga que pagar por anular un servicio del que soy cliente...

Before the latest update to Adobe Stock I used to be able to easily switch between my personal and team account by clicking on my name in the top right and clicking personal or team, as I have different plans on both but I can no longer see this optionCan anyone advise how this is done with the latest update to Adobe Stock?ThanksJames

Hello,I am new in Adobe, I have CC 2017, Window 10.@How could I save my finished projects (Ps or Ai) or images I am working on,  in My Library (or in a new one) to be used later in Id (to use it as a drag and drop from the Library to the page).Thank you

Correct me if I'm wrong but couldn't you in the past license Stock Image though a layer in Photoshop ? Quite difficult to license lets say twenty images in a sea of 250+ preview images.

I am putting a press kit together for a client and would like to include one or two images from Adobe Stock. Does the license agreement allow me to supply the magazine with the photos or will they have to purchase them again before they use them?

I recently discovered that I had five months of Adobe Stock service charged to my bank account. I had no clue that I was actually subscribed to this service. After talking with an operator on the chat support, and providing the last four digits of account I was being charged to, they ascertained that I was subscribed under an email address on a domain name I own - but with a specific email address I know does not exist. There would never have been any way of recovering a password that belonged to this supposed account as there is no real email address to receive communications. So, I had no idea about this subscription until I noticed the charges in my account. The operator terminated the subscription for me, but I would like a refund of the 5 charges to my bank account for the service that I didn't know exist or have any way of logging in to.

Hi all, I am relatively new to Stock. I have two questions.  Just now I accidentally licensed a photo by accident.  My MacBookPro has been acting possessed lately. How can undo this?  Secondly, and please forgive my ignorance.  I have licensed several images thinking they were png or ai files files only to discover that they were jpgs and totally unusable.  How can I distinguish the type?  I typed in the search bar for the image name and included vector.  I clicked on the first image which was an AI file but then I clicked on the 'find similar' and then selected one of those images which was not the right type.  Suggestions?

I am new to using stock images and am having issues with separating or isolating images that are from small sets. For example, I have a set of bubbles on a transparent background, and there is a watermark. How do I seperate them?

I accidentally licensed 2 images instead of saving them as a preview, how do I undo this?

My image credits reduce each month even if I don't use them. Is there a term that they are no longer valid?

Hi, I've just cancelled my adobe stock account but payment has already been sent. After cancellation my access to my plan ends immediately. So now I have paid 35.99EUR for July and I can't use what I paid for? Having that in mind, do I get a refund? The account has been cancelled minutes after payment. None of the assets has been used.

Hello i am not able to close my stock.adobe membershipI don't need for one year the membership.Please can you help me to resolve this issueI thought was coming with the photoshop member and i am it cost € 36,59 Can I speak with somebody? To explain the issue.Or to find a solution Thankyou

So if we purchase any membership plan we get our unused credits back? I think I had like 70 or so. I would like to have them back. I don't recall receiving anything saying they were expiring?

Hi I would also like to cancel my Adobe stock, I need some help, When I started my subscription for Illustrator which is what a want, the Adobe stock was one month free of charge I added this not knowing this was for the year, tried cancelling this but its now asking for 50 per cent charge?Please help me!

After licencing some images, the smart object have the yellow exclamation mark, and the image continues to show the water mark; is there a way to have this resolved ?

I tried out the Adobe Stock Free trail and decided not to proceed with the subscription; but before I was able to cancel the subscription, I was charged $29.99. How do I go about getting a refund?

I tried to cancel my Adobe Stock Trial-membership today but the subscription management page wouldnt load (as you can see in the screenshot). As chat and hotline are not available on weekends I have to use this forum to cantact and to document my intention to cancel my Adobe Stock membership before it gets extended.Best regards,Malte Podolski

Is it allowed to use adobe stock images in Videos on youtube or facebook?

Not always you get to take pictures that you want. Therefore, have used Adobe Stock to purchase images. After a year, I finished the prenumeration because I can not use all the images that you pay for. Received a confirmation, "Your subscription will end 11-July-2017". When I thought to download some pictures today, they have already closed the account and photos that I have deposited frozen inside. Feeling cheated by Adobe. 😞 Adobe support does not want to resolve it but says that you unsubscribe directly when you want to cancel (no matter what they send in confirmation email.)Do I think right when I feel tricked?

I tried following this:  Cancel your Adobe Stock membership  however there is no option to cancel my plan under Plan Details:I used one photo of the 10 free stock images but was unable to cancel in time because I don't see a clear way to cancel or contact support and I've been charged $30. Is there any way to cancel this plan and be refunded? Thank you.

Hello,I just cancelled my subscription of Adobe Stock, a cancellation that cost me more than €100, and I had 37 images I had already paid for still left to use on the site, which, as it appears, I lost the access to. I do understand that companies can probably get away with all sorts of tricks even much worse by carefully choosing their words in terms of services, but I didn't quite expect I would fall for one, much less by the company Adobe, whose products and services have quite wowed me since I started using them about half a year ago. It appears I have fallen though. Well congratulations!I still have some perhaps unwarranted faith in the idea that maybe it all is a misunderstanding and Adobe doesn't have quite so awful a system to, well outright trick customers out of their money, so I am writing here at least, to ask if there is a misunderstanding, an error, and I could get my money or the images I have paid for, back, but I do have to say, that intuitively I have a feeling at the

    Hi I want to know if it's possible to cancel my monthly plan and keep my credit on my account left?

Same issue for me. I subscribed the free membership and did cancellation soon after that. But to my shock, I was charged monthly membership the next month. Immediately I contact them, to my shock, adobe cannot find any my subscription there. But they promised to resolve this and contact me soon. This was in mid May 2017. Nobody contacted me actually after that. I though the problem was resolved. But again in June 2017 I was charged again!! Very disappointed, I had the live chat with Adobe rep (Aaruni) June 27, again I was promised to get problem resolved within a few hours. I believed them again. I was wrong, until today the problem is still not resolved. Today the rep (KandalamAnil) gave me different excuses, e.g., I'm in different time zone so convenient to contact me. OMG, they never tried to do anything actually. If adobe is sincere, you should proactively contact me since your business open globally. It's a shame that Adobe is doing such a scam to cheat customer's money.Please ref