Stock

Bonjour,  Nous avons une nouvelle collaboratrice dans notre équipe, elle ne connait pas correctement les outils et a eu un souci aujourd'hui en achetant les mauvaises licences pour des photos adobe stock. Nous avons perdu 2 fois 240 crédits pour des licences étendues alors que nous avions besoin des formats basiques. Est-il possible d'annuler ces licences et de récupérer nos crédits pour l'équipe créa qui utilise Adobe Stock ? Les deux fichiers concernés sont #222498673  #548706625 Merci pour votre aide.    [Le modérateur a supprimé un lien introduit accidentellement]

bonjour,   Il est indiqué dans le titre de l'image générée par AI : Annecy ; cependant, cette image ne représente pas du tout la ville d'Annecy ...  Est-ce normal ? Merci de vos observations          [Moderator moved the thread to the correct forum]

Hi Adobe, When I search 'Boredom' or 'Bore' I get this..... Either the people uploading are misspelling boar or adobe serach thinks I can't spell (Please God I hope I don't misspell anything on this post). Here's some lovely pictures of some boars. Maybe I'll try and search some bored boars. Can you improve your search please. Maybe this is just a massive missspelling from a small group of uploaders who tag it with a spelling mistake. I don't want to search for pants and then Adobe Stock shows me a bunch of plants. 

I accidentally purchased a HD video stock, but I've noticed that it is not only what I was looking for but also very unclear. I've never used it on my work.. I just want to cancel the payment and get a refund.Thank you.

If I have an image credited and want to use it in a social media post (non-commercial/sales), do i still need to credit it, and if so, where? ie overlaid on the image, or in the text?   [Moderator moved the thread to the correct forum]

Hello everyone,I have a question regarding the use of Adobe Stock images under the Extended License for selling physical printed posters. If I want to sell a poster featuring an Adobe Stock image, do I need to make any modifications or add creative elements to the image? Or is it permissible to sell the physical poster without any additional elements?Thank you for your assistance!

Hi, I was wondering if someone can clarify and confrim what I can and connaot do with images I download from Adobe Stock. I was potneitlaly wanting to use images that I have downloaded onto my bsuiness webiste and social media. The images are only as an image they are not linked to my business, not branded with compnay logo or I wouldn't be selling these images its just something to look at when describing my bsuiness and webiste. I have used adobe express for creating my logo from scratch and it has the potential to create linkedIn banner etc but I want to make sure I know what I can and cannot use. Alos want to udenrstand what I need to do to make sure I am following everythting correclty, I would not be editing the photos either would jsut be placed on social media then discusing more about my business. Any help and guidance is much appreciated. 

Hello, when browsing through images on Adobe stock i accidentally clicked on the licence button for an image i dont want. is there any way to undo this? thanksNiall 

Hi!I have the same problem. I would like to cancel my subscription. Could you help me with this?Advance thanks!Julia

Just wondering how this works,  I have the Photography subscription plan but am browsing assets for upcoming music videos.  I tend to grab lots of video pieces and work on assembly by choosing from a wide palette rather than going to have to stop editng and search for something else every time I need another clip.  (I only use a small portion of what's on hand - but if I get punished for downloading too many obviously I would have to change the process)Is there a limit on "Free" downloads?  Does it vary depending on if you're a subscriber, or what plan etc.?  The breakdown for this doesn't seem very transparent, unless it's truly free with no limits.

I am trying to download from Adobe Stock #682639238 and when I try and open it in Inkscape I get and error stating "Failed to Load the Requested File". I can open the jpeg version just fine but I am unable to edit it. When I try and convert the ai file to and svg ending in Pixillion I get a message stating the file is corrupted. I am not sure what I am doing wrong. I don't do editing enough to stay up to date. Any help is greatly appreciated. 

How can I automate the process of purchasing and downloading assets from Adobe Stock using the API? I frequently buy assets for projects, and I’m looking for a way to streamline this, ideally with an automated workflow. Is there an API endpoint or recommended method for handling both the purchase and download steps seamlessly .I'm looking to streamline this process for my new project .  

Does anyone know why I keep getting this alert displayed above? I have an adobe adobe account through my work and the past month I have not been able to use the assets downloaded from adobe stock. I'm thinking it could be my works firewall. I have tried dowloading in chrome and microsoft edge with the same issue. When I go to libraries and try to open up the document it gives me that script error. "This item cannot edited because it is still being downloaded" And when I go to my adobe library it says it is licensed but I can't use them. I included two images below, the second one is a screenshot of what one of my library folders looks ike.    

I had almost 50 credits which were fully paid. I had my account for several years, being a web designer. Then, as I am now 76, and think to retire, I stopped my Stock Image subscription, and didn't allow Paypal to pay Adobe, monthly as usual. I am now 76. But I found out that I have lost all my paid credits, even those which were fully paid. I find that very unfair. The other proble is that it seems impossible to join an human being.... there is no real support if you want to stop the Stock image subscription. Who ca help me?   [Moderator cured the topics. Please do select only relevant topics.]

Hi!!I keep getting an error when i'm trying to purchase a plan in adobe stock i changed the browser but still nothing.We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service. can you help please?

The main problem for me is filtering when viewing specific creator catalog and finding new content is almost impossible within portfolio. And this is a problem if you rely on few creators mostly. So basicaly you can use all the filters available in main search within portfolio, by adding link separators. For sorting by newest image it would be: &order=creation When you first open creator's portfolio, link will look like this:stock.adobe.com/lv/contributor/205936499/dariusz-jarzabek?load_type=author&prev_url=detail To sort by newest you have to add &order=creation at the end of it.stock.adobe.com/lv/contributor/205936499/dariusz-jarzabek?load_type=author&prev_url=detail&order=creation Another thing is that some creators have switched to AI generated content. And I know some good creators that I wish didnt do it, but thats a whole another talk. Baseically again in portfolio front page add &filters[gentech]=exclude at the end of a link

Bonjour, J'acheté une image Premium par erreur sans aucune confirmation qui m'a couté 750 crédit, j'aimerai beaucoup les recupérer et c'est assez urgent Merci !

Hello, I opened this account around March and bought the Creative Cloud all applications package, but at the same time, for some reason I didn't understand, they sold me the Adobe Stock package and I don't use it and they are charging me for nothing. I want to cancel it because it doesn't work for me and I can't use it.

I'm thinking of cancelling my Adobe stock contract.I know that if I cancel, all my credits will be lost.However, I don't know if my credits will be restored if I re-subscribe.If anyone has knowledge about this, please let me know.

I signed up for the free Stock trial. But I can't download any images from the trial.When I click on an image it says, "Download free with trial."This directs me to a series of windows. The first one directs me to select a monthly or annual subscription, even though I've already done that and I'm signed in.The next popup says, "Good news, looks like you already have a plan."It seems others have had this issue and someone at Adobe waves their magic wand to fix it. Can you please wave the magic wand in my direction?

We prefer to use images of models NOT looking at the camera, especially the classic yet boring stock image of someone crossing their arms and looking at the camera. How do I filter out these types of images?  If it is not possible, please consider adding this to the filtering preferences. Thank you.  

Vor ein paar Jahren habe ich ein Foto für eine Kundenwebseite in meinem Standard- Bildabo erworben. Nun hat der Kunde eine Abmahnung erhalten, wegen der Nutzung dieses Bildes auf der Webseite, die ich für Ihn erstellt habe. Eine kleine Bildagentur hat sich bei Ihm als Inhaber der Nutzungsrechte gemeldet und erklärt, sie vermarkte das Bild aufgrund eines Vertrages mit dem Fotografen. (Ich weiss nicht ob ich den Fotografen, die Bildagentur und die abmahnende Kanzlei hier nennen darf..?) Die Abmahnung lautet auf Unterlassung, Schadenersatz für unberechtigte 1. Nutzung des Bildes 2. plus einem Zuschlag wegen fehlender Urhebernennung (Ich hatte bisher Adobe Stock im Impressum genannt, aber nicht den Fotografen einzeln irgendwo... und 3. will auch der Anwalt bezahlt werden.Zusammen sollen ca 3700 Eur bezahlt werden.Da das Ganze mir suspekt vorkommt, habe ich natürlich versucht Adobe zu erreichen, damit sie dem freundlichen Fotografen der seinerseits bei ihnen unter Vertrag war, zu erklä

User PaulShlykov is uploading ai-generative content and not tagging it properly. Some examples:572174981591079041567603320

Anyone have this problem? It says we have "no plan" and our marketing agency most certianly does. We weren't even out of credits. This is a huge issue with our workflow and has happened multiple times.

Hello, Adobe Stock is charging credits when I'm just trying to download a preview. I do an image search, then when I hover over an image, three icons appear near the top right corner of the image. I click on the 'download preview' icon but it's behaving as if I've clicked on the 'buy' button. No warning that it's going to use a credit or that I'm being charged. It's happened twice today. I only get 10 credits per month - I can't afford to purchase every single image I want to preview. Is anyone else having this issue?I'm using macOS Monterey version 12.7.5 and Google Chrome which says it's up to date.