Stock

Hi there, Is it allowed to use video footage from Adobe Stock under a free plan for advertising purposes? I understand that it's not allowed to use images on a products for selling. but is it allowed to use the video in the same ad with the products that we are planing to sell?greatful for help kind regDee

How many credits does it take per video? How do you pay those credits??   [moderator detached from unrelated thread.]

Bonjour,  J'ai souscris à un abonnement adobe stock avec un mois d'essai, or je n'ai reçu ni mail de confirmation ou quoi que ce soit. Cependant quand je vais sur mes comptes bancaires, je vois bien que le premier prélèvement est prévu. Je ne trouve pas non plus sur mon profil quelque chose qui m'indique que j'ai souscris à quelque chose. Je ne peux donc pas annuler mon abonnement. J'ai quand même pu utiliser 4 crédits (sur les 10 de la formule) le jour même de mon inscription, cependant, je ne retrouve pas non plus sur mon compte les éléments qui sont censés être dans ma bibliothèque.  Est ce déjà arrivé à quelqu'un? Ais-je raté une étape?  Merci par avance pour votre aide. 

The transitions available in Adobe Stock almost all require media replacement. Which is wildly inconvenient in a sequence of 5 or more clips - especially if you've applied characteristics to them (scale, position, etc.) With the downloadable transitions, you're just at the mercy of the transition and have almost no control over many things. Am I just using them incorrectly? Here is an example. I find every transition out there now adopts this method. There must be a better way.

I finally opened an Adobe Stock trial account on 10 March 2024 after having an existing Adobe Creative Cloud account that apparently doesn't offer free stock images considering it's a very pricy $59.99 monthly fee.I tried to cancel that Adobe Stock trial account on the weekend of 5 April 2024 because I didn't have need for it anymore. For reference, I followed the instructions on this page, but now I have these errors showing: I'm worried because I also use the same PayPal account to pay for my original Adobe CC plan. I tried to have PayPal link it to an alternate card, but it defaults to the original that I used to pay for the Stock plan, and now I'm unable to fix this.I've also called up my bank for a second time to check if the hold was from their end, but they said it was already fixed as of last week which was when I called about this issue earlier.Any help would be most welcome. 

Hi, I accidentally bought the extended version and only wanted the standard one. Would it be possible to remove this license, refund the credits and give me the standard one? These are photos with ID #448099014 and #124717256.

Is thee a way for me to know what percentage of the image or what part of the image was AI generated? And who the creator is?

Hi, I wanted to know if I am allowed to use the adobe stock video for a video loop on the login/signup screen for an app that I am building? And if so, what license do I need?

Bonjour,J'ai acheté une image Premium sur adobe stock par erreur je souhaite l'annuler. Comment faire ?

If I have plan credits and pack credits available, is it possible to specify which I want to use for a particular purchase? It seems like any image licensed uses plan credits by default, is there a way to override this?

I accidentally downloaded the wrong stock image.  Is it possible to be credited the 1 license it used?  Thank you.

hola! tengo suscripción de adobe stock pero al momento de querer descargar alguna imagen o vector hace todo el proceso pero no descarga el archivo en cuestión. He cerrado la sesión y lo he intentado en otros navegadores y el problema es consistente. ¿Alguna recomendación?

Hi,I understood the credit process, why not, https://stock.adobe.com/fr/plans#get-creditsBut,On each individual item, the number of credit to purchase is not displayed,Did I miss something ?How anticipate a kind of purchasing basket, to calculate the number of expected credit, in advance...Before, purchasing blindly some credit pack...Thanks in advance.

So after many many hours of trying to download previews for images and being unsuccessful, I am at my wits end.Thought I figured out my problem when I realized I was not on a new Stock plan. So I switched to one of the current offerings .This did not resolve the issue. Following what little help I've found on the website none of the suggestions helped either. Cleared browser, logged out of Creative Cloud and logged back in. Creative Cloud app up to do date. Have tried 4 browsers on both a Mac and Windows machine (up to date versions of latest OS). Still no resolution. Depending on the browser a message may pop up briefly that says "your download will begin shortly". Shortly never happens. Unless Adobe's definition of shortly is days, then I guess I have still waiting to do.Since I'm just trying to get preview images, going into License History is useless. They are not even listed there.Any help is greatly appreciated. Trying to start a new project and practically have hit a brick wall

Hi, I accidentally purchased image #573679270.Is it possible to get the credit back? We use Abo-Credits. Thank you very much for your help. 

I need help if I can get it. I accidentally liscensed "african Drums" audio twice on my account.. how can I reverse this? 

I've downloaded some frame borders from Adobe Stock Images. They are in a jpeg file format, but also have in AI file type not knowing which is best. How do I extract a single image from these files to use as a border in a different file containing a photo of mine?   [moderator message: do not post the licensed files in this public forum. The moderator deleted the attachment]

I had a email to start a free trial to only then use the link to be charged?isn't this illegal practice? adobe - refund please...

El 10 de Abril se vence mi contrato anual de Adobe Stock y al querer cancelarlo me informa que debo de pagar una penalización por hacerlo antes de tiempo.¿Hasta que día tengo oportunidad de cancelarlo sin pagar esa penalización y que no me hagan el cobro del siguiente año?

found a nice picture that was generated by AI but did not have credit so i downloaded preview version with AdobeStock watermark on it. after that paid to Adobe bought credit to buy royalty free version of the same picture. but now can't find same picture searching by ID that says there is no such image on website. tried all different ways to search by image , search by id etc can't find it... help please

Hi. How do I insert my artwork into a "smartphone mockup animation" video from Adobe Stock? It downloads as a .mov file.

Hi, does Adobe Stock API support the Server-to-Server Authentication. If not, will it have the support? The issue is that I want to connect to Adobe Stock API using my application's backend, so user does not have to log in using his credentials. E.g. to use the License API I need the access token, which I can not generate now.  Or is there any way to generate one?   [Moderator moved the thread to the correct forum]

I'v got licensed Adobe Stock music asset and downloaded it and used it as a YouTube intro song. I recieved a Content ID claim from Artlist Ltd, so I put in the license number I received from Adobe Stock and filed an appeal, but it was rejected. When I went to the artlist site, it was confirmed that only the artists were different with the same music. The song in question is called "Get That Feeling" , and the links are belowed. https://stock.adobe.com/kr/search/audio?k=709714670https://artlist.io/royalty-free-music/song/get-that-feeling/119836

Can anyone please point me to information describing the differences between these two? I always thought they were the same, but only a few folders exist in both and I don't know how to discern if the contents within them is the same or different. Outside of those few, I have many in my apps window that aren't in https://stock.adobe.com/Libraries and vice versa.Is either one of these affected by the discontinuation of synced clouds next month? Thank you in advance.

Hey all, is it possible to get a version of an Adobe Stock video with a transparent background. I want to purchase the license for this video: Oleh photos, images, assets | Adobe Stock  but we want to drop it onto a differnet colour backdrop? Screenshot of video attached. We have a brand gradient colour that we'd like to put in the background without effecting the appearance of the multicolour animated brain in the video, so we were hoping to purchase a version with no background colour.