Stock

Any link leading to https://account.adobe.com/ or https://account.adobe.com/plansis down for me. Plain blank white page. I have no abillity to edit my subs. Thanks in advance for any help on this.xholly

Ich habe 2 Bilder lizensiert, die definitiv keinem Qualitätsstandard entsprechen: https://stock.adobe.com/de/607762207Die Frau scheint mehrere defekte Hände zu besitzen, war in der Vorschau nicht erkennbar https://stock.adobe.com/de/617156161Die Auflösung ist schlecht, die Komprimierung stark, miese Qualität Wie kann ich die Lizenzen erstattet bekommen?   

Hi, trying to download maps of Colombia and the preview is correct, but the linked file is Croatia: https://stock.adobe.com/images/colombia-map-with-regional-division/317695247  

Today I found another person with art that is not properly labeled. This was the one that caught my attention: https://stock.adobe.com/contributor/201693502/vladischern?load_type=author&prev_url=detail&asset_id=... I licensed it because it was exactly what I wanted, but I'm annoyed it's not labeled correctly. (Due to the complex nature of some of these images I would believe that they might have combined images made from AI to get their final result, but aiornot.com lists it as 100% being from AI. @Contributor1 

I have dowloaded image #611170916:https://stock.adobe.com/pl/images/white-minimalist-living-room-interior-with-sofa-on-a-wooden-floor-decor-on-a-large-wall-white-landscape-in-window-generative-ai/611170916 The quality is terrible. It looks like it was enlaged at least 500% from original source file. It might be usable on 20% or less of original size, but then you shoud mention it's 1000x570 px image, not 10000x5604 (by the way - file I downloaded was 5000x2802, so the size in description is even more absurd). I cannot understand how such a low quality standard can be tolerated. Dear Adobe, plaease, take look at this contributor's material and withdraw images that do not meet quality standard.

Hola, me descarge una foto, en concreto la imagen 572971492, y al imprimir en gran formato me he dado cuenta que en la parte inferior se observan unos recuadros que hacen la foto inservible, deseo que se me abone la dicha imagen y expresar mi queja al servicio tecnico que no supo resolverme el problema cuando llamé, me parece fatal que una empresa como Adobe te haga perder tiempo para el reclamo de una simple foto defectuosa. 

@Contributor1,   I found the same asset in the database as a vector (also offered as a JPEG and a PNG) and as a PNG (also offered as a JPEG). It should have been submitted only as a vector drawing, as the other file formats can be derived from that: https://stock.adobe.com/fr/images/the-12-days-of-christmas-3-rd-day-three-french-hens-vector-hand-drawn-illustration-isolated-on-transparent-background/545085619?asset_id=545085619   https://stock.adobe.com/fr/images/hand-drawn-illustration-isolated-on-transparent-background-the-12-days-of-christmas-3-rd-day-three-french-hens/549213558?asset_id=549213558  

I agree... I just used a credit on 617483979.  The poor children are deformed and one looks like she has meth mouth.  I want my credit back!   [moderator detached this thread from an unrelated post]    

thanks to help me understanding that ! I have so much refused pics as a real landscape photographer   https://stock.adobe.com/fr/images/car-mechanics-changing-tire-at-auto-repair-shop-garage-transportation-and-business-working-people-concept/629476376?prev_url=detail   (moderator fixed the link)

Tell me i'm dreaming, how these pictures can be accepted on the plateform to be sold ?I received so much refusals of my pictures with the mention" quality issues"  ???????  Even the supplier "creator"  doesn't see that ?  , i'm so disapointed, i just discovered this mess on the plateform. https://stock.adobe.com/fr/images/map-painted-on-hands-concept-of-having-the-world-in-our-hands-generative-ai/603918925?prev_url=detail https://stock.adobe.com/fr/images/map-painted-on-hands-concept-of-having-the-world-in-our-hands-generative-ai/603918752?prev_url=detail https://stock.adobe.com/fr/images/map-painted-on-hands-concept-of-having-the-world-in-our-hands-generative-ai/603918954?prev_url=detail ...       

Hello, I have the creative cloud but I only ever wanted to buy after effects and photoshop. so I do not recall ever buying or needing the use of stock images so this extra charge along w the subscritions to aftereffects and photoshop is a little upsetting. I need help on if someone from adobe can tell me when I made a purchase to adobe stock and explain to me if the plans I subscribed to is what caused this??

I have noticed a bug that happens when a customer sorts search results... Here is an example   - Search the following keywords "beach destination dune face fun funny happy nature portrait relax sand"   - The result is 3 images.   - Change the 'Sort by' from relevance to 'most recent' or 'downloads' and the Premium images disappear from the results leaving only one image.   Looks like a bug to me, any ideas?    

I needed more Adobe Stock credits for a big project I have.  I went from the $29.99/10 credits a month to the $49.99/25.  My credit card has been charged but I still have the same amount of credits.  Am I supposed to wait for the next billing cycle to see all of these credits?

Baixei o arquivo ID: 524517354 https://stock.adobe.com/br/images/3d-cartoon-thumb-up-with-a-five-star-rating-customer-evaluation-customer-review-rating-vector-3d-illustration/524517354?prev_url=detail em vetor e veio faltando partes e cheio de erros.

Hey,we bought a on-demand artwork on adobe stock and paid it with credit card. We got a invoice without VAT (situated in Germany), but paid the price with VAT. We contacted the support 2 month ago and they told us, that payment is being done by a subcontractor and that they reimburse the VAT asap. Nothing happend since. Support chat does not seam to understand the problem.Maybe nice to know: The AMEX/Credit Card used is not the same Payment we handle our other adobe payments. Furthermore the AMEX/Credit Card is from a different person than the adobe-account it was bought from. All of this due to companys internal invoicing structure.

I just bought a video on Adobe Stock, they charged my credit card for it but it gives a server (or something like that) error when trying to download it.This is the asset i just paid for: https://stock.adobe.com/es/video/fallen-alien-spaceship-in-the-mountain-landscape-footage-in-4k-with-realistic-animation-of-ufo-starship-with-blinking-lights/556116816?asset_id=556116816 Can someone help me?

I've downloaded the image #605087106 from Adobe Stock twice and both times the image failed. Half of it came with stripes as if it hasn't downloaded correctly. Now, if I try again, the time for download is 4 hours so I believe something is wrong with the image itself. 

Hello I would like to get support as I just noticed that I have being charge for 3 months in a row on my card for a service I didnt request and havent use. Even you can check your platform and only today i assigned a password to the account in order to be allowed to raise this claim. There is no place in the web to find how to raise the refund request or to raise the claim by email. What can i do because now is even harder if i cancell the plan will be charged with mote than 120 dollars for something i didnt request and i havent use. Who do i need to contact to solve this and to get the money back?

Please dont send me to the terms and conditions page. Im trying to get a simple explanation if my Youtube channel can be copyright striked if I were to use the subscription service, post videos with Adobe Stock in them, and I cancel the service after an extended amount of time from when that video was posted? If I were to just purchase the video stock instead would that license only last so long or forever use?

If I purchase an extended license, for a photo, it outlines the following are included.  If I add the photo to a logo, then trademark that logo, would it be allowed?  I would not be trademarking the image alone, but as part of a logo.  The photo would be 20% to 25% of the logo.  Thank you.Extended licensesWith an Extended license, you may:Use the asset with all the rights granted in the Standard license.Reproduce the asset beyond the 500,000 copy/viewer restriction.Create merchandise or products for resale or distribution where the main value of the product is associated with the asset itself, such as a coffee mug or t-shirt.With an Extended license, you may not:Distribute the stand-alone file.

I am personally trying to buy a single image from Stock, not through my company which pays for the license I use. I have spoken with support specialists in India three times now, and no one can help me. I asked to please be connected to someone in the United States who could better understand what I was asking for, and I got hung up on. What should I do?   I was also asked to provide my complete billing information on one of those phone conversations to "look up" what it would cost. I only gave them my state name and that I live in the USA. I was quoted $50 USD. That seems a bit sketchy. What should I do about that?   And my inital problem... Does anyone know how I can personally buy a single Adobe Stock image?

Hi there. Since a couple of days I can not choose anymore to by standrad licence picture but only extended (much more expensive and not required for my usage). Is anybody able to help me here, I assume it has to do with settings but couldn't find where to act ... Thank you.

When I drag the Lens distortion transition over the two clips, it shows Media 1 and Media 2.I don't want to browse and select a file, I want the transtion to work on just the two clips.What am I doing wrong? 

So I'm planning on buying some illustrations and making some posters to afterwards sell themI will add background elements, some textures and text but the main illustration will still be in the middle and main oneMy question is will the extended license be enough?I kind of lean towards yes because in the licensing info it mentions that the work is derivative (see screenshot)which it definitely will but the main character will still be there as the main attractionjust want to make sure everything is right 🙂Best RegardsVik 

I have a standard license to buy vectors and photos, and I understand that purchased items can't be used for commercial. However, I wonder if I use those purchased vectors/photos to print on a t-shirt (which only me to wear, not intentionally to make lots of them and sell), is that possible? Please advise. Thanks!