Substance 3D Painter

Hi everyone,I'm new to Substance Painter and I'm having trouble with my custom mesh. I can apply materials like roughness and metallic just fine, but I can't paint directly on the mesh or use masks — nothing shows up when I try.I’ve checked the UVs and they seem correct (everything is in the 1001 tile, no UDIMs). I also made sure to disable automatic unwrapping when creating the project. The mesh loads correctly, and I can see it in the viewport, but painting just doesn’t work.I’ve tried using paint layers, different brushes, and switching view modes (Material, Base Color, etc.), but still no luck. Everything works perfectly when I use the default mesh (Meet Mat), so I’m really confused.Could this be a shader issue or something with the texture sets? Any help would be greatly appreciated!Thanks in advance

Hi,The path tool only appearing across texture sets when using filled path, but not when using paint along path. Example on the pictures:

In Substance Painter, when baking, you can append suffixes like _low and _high to the mesh names to make them match. However, when I set up the rule for Ignore Backface Suffix (in this case, I used _igno), it seems to be applied to the _low and _high naming convention as well, which results in an error. Am I doing something wrong here, or is this a bug?The version I’m using is 11.0.3.

after baking, I apply the Skin Face material and I get these spots, there are such spots on Ambient occlusion and Thickness, help me solve this problem, thank you in advance

Hello!Ive been working in a Substance Painter file with no issues till recently. Whenever I wanna edit the file set to 2k, it crashes. It worked fine before, not sure what has changed. This issue doesnt happen when the file is set to 1k or below. I have a strong Razer Laptop with an RTX 4080 and have worked on very heavy files before (I work in Video games.) I hope there is a solution to this as I need to export my file in 2k textures! I've attached the log.

Hi, I am an educator at a university and we have access to the entire Adobe suite via educational/student licenses. It looks like I cannot download from the Substance Assets Library. Is this intended? or is there some kind of permission issue  

if i buy the Substance 3D Texturing monthly subscription will i get access to Substance 3D Assets (not community assets)? i already bought it on steam ( Substance Indie Monthly Subscription)but i don't have options to link account to here. should i refund there and buy here then so i get access to it? can someone please explain?

Hello, im rather new using adobe substance painter. However ive been using blender for a little while and ive made a model recently with UDIM tiles and applied my normals with them. However when applying my normals into adobe substance painter. It seems the normals go wayyy off, and im not rather sure how to fix this? In blender its perfectly fine with the normals perfectly aligned. The purple one being the example of the model within substance painter. And the red one being within blender. Thanks!  

 I tried all formats, sizes, bits, paddings

I haven't really been keeping track of what has been going on with the Adobe acquisition of Allegorithmic but today I was trying to log in to Substance Painter to do some work and I couldn't log in since the Allegorithmic account does not exist any more and I've since updated my computer hardware. Furthermore I can't find a way to download a license file for my old 2018/2019 something Painter license.I logged in to my creative cloud account but there are no licenses to be found there. So does this mean Adobe stole hundreds of dollars worth of licences from me or am I missing something?The "old" painter versions have been working fine for my use case and I've had no interest in updating just to get features I don't use.

어도비 학생용 라이선스를 발급받기 위해서 여러번 시도했으나 메일이 오지 않습니다. 스팸메일함과 휴지통 전부 봤으나 없습니다. 직접 메일을 보내주실 수 있나요?

Here is a tile generator that has been applied to a black mask. I have already used tri-planar projection. I have tried modifying every parameter, but it still didn’t work.SPP file 

Hello. I am using Substance Painter 11.0.2. I know it has an update, I haven't downloaded it yet because I don't want to waste my bandwidth downloading an update only to have to roll back to before 11.0.2.  It seems the Substance Painter in Windows Mode is too big for my screen. I'm using a standard 1080p resolution screen on my laptop.  How do I fix this?

Hello,I'm currently working on a project  where we had to change the color management of Substance Painter several times, we started in legacy, then moved to ColorIO/ACES 1.2, and finally it's set to ColorIO/Substance.In our texturing process we need to validate our textures for our client with the PBR validate filter, but with each changes I noticed discrepencies and uneven results.A material that is perfectly fine in legacy, becomes totally red in ColorIO/ACES 1.2, and between ACES 1.2 and substance, there are some differences in the validation colors.In my understanding I was thinking that if it's valid in one mode, it should be valid in the others too, only the representation of the colors on screen should change depending on the chosen Color Mode. Is that correct ?Since the recents modes additions in color management mode, is the PBR validate filter is still suited or is it designed to function only in legacy ? Thanks for your help

Hi everyone,I’m having trouble launching Substance 3D Painter 2025 (Steam version). When I try to start it, the splash screen shows up, but the main window never opens. It just stops there.Other Adobe products such as Substance 3D Designer 2025 work fine on the same machine.System info:OS: Windows 11 (22H2 / build 26100)GPU: NVIDIA RTX (Studio Driver, latest version)RAM: xx GBThings I have already tried:Reinstalled Microsoft Visual C++ 2015–2022 Redistributable (latest version already present)Reinstalled DirectX runtimeUpdated NVIDIA GPU driver (latest Studio Driver)Deleted AppData cache (Local / Roaming)Verified game files in Steam (no issues found)Confirmed “OpenCL / OpenGL / Vulkan Compatibility Pack” is not installedNo logs are generated under Documents\Adobe\Adobe Substance 3D Painter\logsSymptom:Only Substance Painter 2025 is affected — Designer 2025 launches finePainter shows the splash screen but never proceeds, no error messagesHas anyone else run into this issue? Are there an

for some reasons, just by importing a model to substance painter,  odd shade marks appear on some parts of my model. You can see here, in the red circle, but also on the right of that same UV island. Yes, i checked for duplicate faces, flipped normals, non-manifold geometry, but i still couldnt find a fix

It gets stuck every time I click on the texture set section to adjust the resolution or look at other models, and all versions of 11 I tried with the same result. Who can save me?

came across this issue with substance painter when trying to apply a blur filter.Substance is blurring it per UV, what results in a very ugly result and basically makes the blur filter worthless.is there any workaround that?It looks that someone way back asked about it, in the time when it was not owned by Adobe, but the post has disappearedThanks for the help

Hello, I am using a metal edge wear generator mask inverted to add some edge wear to this turrets paint. However for some reason the edge wear generator is not applying to certain edges of my model. I have highlighted what I mean in the image below, checkmarks are where it is applying, x's are where it isnt but should be? It will even apply to one side of the turret but not the other, despite the fact that it is a completely symmetrical model. I have attached an image of the specific layer set up. I would appreciate any help! Not at all sure what is going on. I have baked my mesh maps, so maybe there's an issue there? But I'm not sure how to fix if that is the case.  Thank you for any help. 

HII'm compairing PBR specular workflow with PBR metallic workflow and specificly the roughness /glossiness.They supposed to be the opposite / negative of each other. But when I use for instance 'Metal Polished' from Asset, the glossiness is a light gray surface without any structure in PBR specular shader setting. In PBR metal shader setting the roughness channel is darker grey but with structure. So not the negative of each other. Can anyone explain please?thanksRené