Substance 3D Painter

I've been dealing with this issue ever since adobe aquired substance painter and I just can't take it anymore.I use a Wacom Cintq Pro 24 graphics tablet and substance painter is borderline unusable for me at this point. The issue: While using Substance painter on my Cintiq my computer will randomly suddenly freeze, becoming completely unresponsive and requiring me to forcably shut down my pc through holding the power button. I use an Imac at work with a Cintiq and have never had this issue, it has only ever happened for me on my PC.Some things I have noticed:This only happens when I am using my Cintiq, if my Cintiq is powered down and I am only using my monitor it never freezes. It happens regardless of the workload, I can be working on the smallest, most efficient model and it will still freeze.The random freeze happens in Photoshop as well and again only when using the Cintiq.I have never seen this interaction outside of Susbtance programs, my Cintiq works perfecly fin

Hello,I paint my model using normals and height. My final destination is Rhinoceros 3D, and I need only the normal. There is no output template for Rhino. Anyway, when exporting, there are these two maps, normal, containing some detail, and the height containing the critical part. As a workaround, I'm trying to combine the two maps using Substance Designer. This is not the way to go but I do not how to do it the correct way. I already painted my model. I need only the normal bump texture map.

whenever I hit export to export my textures there is a set of png's that couldn't export any help fixing this?

we have an Enterprise account and was able to download the recent Linux versions back when the allegorithmic web pages were still active.   I contacted support and got someone with no clue, and finally after 20 minutes of checking with his fellow support team that the Windows version would also work in Linux.    Does anyone know where the download link is to the Linux RPM's  ? Thanks.

I was texturing a lowpoly scene, the substance file after texturing is around 1.5gbs. The thing is, the scene keeps lagging and susbstance painter is very slow when i am painting any more details or doing any change. I found out when i am doing anything the GPU hits 100% usage. I am working on base color channel and not even on "material channel". Even when I am turning a layer off the gpu hits 100% ram stays on 8-10gb and cpu reachers 10-15%max. I have clean reinstalled the drivers, downgraded and upgraded drivers and even updated my windows, reinstalled my substance painter but the probelm is same even on PC better than mine. link to file:https://drive.google.com/file/d/1EeZotfTwo6zZQMOiAzEaNJ20JwS9T54e/view?usp=share_link system specs: Ryzen 9 7950xrx6950xt GPU64gbs RAM

we would like to be able to export EXR textures with mipmapscurrently, we have to process all painter outputs using oiiotool (txmake) and rewrite the EXRs in a more rendering-friendly format. as far as I can tell there is no way to control the format directly from substance painter export. Is there a flag (or API call) that we could use to change how the exrs are written?thank you.

I'm trying to export my substance project as a .psd file with the same layers & layer order that I have in substance painter. I do not own photoshop so I cannot export to photoshop. Is it possible without photoshop to export as a .psd with layers? 

so before Supstancepainter.com got canceld and merge into adobe i can find my licenses so easy but with adobe i cant find any option or button or whatever so i can click to open my licenses 

So I have two questions to ask. The first one is when baking and I see the blue for the max frontal distance. Why is it some part of mine aren't getting blue to show they are effecting the bake., I mean the model have both just curious what that means or indicated. Here is screenshot to point out. Just strange how it doesn't have blue  Also I have to ask, when baking, is this called an artificat in baking or what is this issue. I mean is this occuring because maybe those edge lines aren't so straight on my UV so might need to straight these out as there coudl be stretcing on them.  I have it where these are where the uv seams are for them.  The anti aliasis is up. Just wonder what is this issue that occuring here.

Another newbie post from me, I really appreciate the help and support thus far! I'm wondering what is going wrong with the auto unwrap - see the attached screenshot of my UVs with a checker generator. This is a hi-res mesh from 3D scan but it has been repaired in several programs and the normals should all be facing the right way, etc. Is there a way to customise the auto unwrap options? Even though I'm using triplanar projection, this is still causing issues with materials. Or should I give up and manually unwrap the model in another program like ZBrush? Thanks again for any suggestions! 

When I import any of my usd assets that were authored in houdini, they come in all messed up like the normals are going crazy or something. Painting on the mesh doesn't really work either. Any HELP here would be much appreciated. I can send one of my usd assets if necessary for anyone willing to help to test it for yourself. Thanks in advance.

I hope you can help me, I will try to be as precise as possible. The problem is on the right leg and the right leg of my Robot, the basic modelling is the left leg and the left arm of the robot, when I finished modelling the left arm and the left leg, I copied and pasted them, then I applied the mirror transformation (Object>Mirror>Y Global) to create the right arm and the right leg. This is where the problem starts, the faces are also inverted, so I select the right leg and the right arm > "alt+n">"Flip" so that all the faces of my model appear in blue (the right way for Blender). I export my model in .fbx format, and open it in Substance Painter, the right arm and leg have the faces reversed, while all the faces in Blender appear in blue to indicate the correct direction of the faces. I try to re-flip the right arm and leg, they appear in red on Blender > I export again in .fbx > open on Substance, and surprise ! the faces appear in the right dir

a problem. in the video tutorial  here  guy was able to add a black mask and then color selection. doing that got him to the properties menu of the selection to choose the ID map. i just dont get the properties menu. i added the mask. i added the generator. but then nothing 

в substance painter 3d сахранения файлов бомба. когда я сохронирл файл с текстурами и снова перезашел, все чтоя делал 3 часа слетело все те маски каторые я настраивал по часу слетели и привратились в кашу. крайни не рекемендую это предложения из за проблем с сохраненим файлов 

오토세이브파일이 열리지않아요.. can not denode the data라고 뜸니다. tmpfile과 lock둘다 있는데 복구가능한가요?? 

Hello, I'm currently experiencing an issue with Substance Painter that is causing a "CefSharp.BrowserSubprocess.exe - Application Error" error with the exception "Unknown software exception (0xe0000008) occurred in the application at location 0x00002FF93855FDEC", when using two instances of Substance Painter at the same time after few minutes.After checking the Windows Event Viewer, I also noticed warnings from NVIDIA OpenGL Driver indicating that the NVIDIA OpenGL driver encountered a memory error.The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail. (stop logging every single event of this type because there are too many) (pid=9748 adobe substance 3d painter.exe 64bit)I'm on Windows 11 (22H1), I have an NVIDIA RTX A4500 graphics card with 16GB of DDR4. (Yes, Windows, and Drivers are updated)I am cloud computing and do not have access to the components or the ability to increase memory.I am aware that this can be a

So I'm completely new with substance painter, full disclosure, but everytime I start a new project, import my fbx and bake everything somehow all of my smart materials are loading white like in the screenshot. I've tested it with one of the provided templates that comes with painter and the smart materials are loading fine so obviously I'm doing something wrong when loading in the asset and baking everything so wondering if anyone can she light what's causing this. Thanks!

Hi folks, Trying to learn acnhor points and have been following a tutorial series that, up until today, has been working out well. Today, however, the anchor point tab is grayed out. Lower layers do have anchor points, and all I want to do is reference those in higher layers.  Thanks!

Hello im currently working on a tool for Painter to help me make sure artists use correct naming for our project instead of typing by hand. What i need is a python tool that just renames the Current Active Textureset to be MI_ProjectName_01. Is there a way to do this? Ive checked  https://substance3d.adobe.com/documentation/ptpy/api/substance_painter/textureset but i cant seem to change the name.  

When starting my substance painter it crashes imediatly i upgraded from 3070ti to rx6950  What could this be

Hi there!I unfortunately missed the boat on getting my Allegorithmic licenses moved over to my Adobe account and was wondering if anyone would be able to help me in getting these moved over?I have the email I used to purchase the programs initially, as well as the product keys for SD, SP and B2M, so hopefully it will make the whole process a lot easier.Cheers!

i try to run the app (8.3), and it loads the printer with the brush and just immediately crashes after that. it is impossible for me to even be able to actually experience it. all i do is open it whether that be from the files, the start menu or the desktop app thing. im running windows 11. 

Hi,So i modelled a  character in maya and some objects i camera based unwrapped. (  meening i selected camera based and then started to unwrap it.) My UV's maps in maya is evenly spaced and nothing overlaps. i checked it a hundred times now. When exporting it in fbx and then importing it to substance everything shows except the stuff that i camera based unwrapped. No error message appears when exporting nor does anything pop up when importing to Substance. i'll attach a screenshot of my maya UV map and then the one in substance.Can someone please help me it's for a school project. 1ste image is all my UV tiles. I have 7 in totall 2de image shows that only 6 UV tiles are imported although i have exported all 7 3de image shows one of my UV maps in Maya 4th image shows image 3's UV map in Substance but theres stuff missing i'll also send the files along with this. 1. 2. 3. 4.  

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