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lea-andreeb60297019
lea-andreeb60297019
Participant
June 7, 2018
解決済み

Von Monats- zu Jahresabo wechseln

  • June 7, 2018
  • 返信数 1.
  • 2934 ビュー

Hallo zusammen,

Vor kurzem habe ich ein Adobe-Abonnement gekauft, welche nun monatlich läuft. Jedoch möchte ich eine Rechnung, welche ich für ein Jahr bezahlen kann.

Ist dies noch möglich zu ändern?

    解決に役立った回答 kglad

    you would cancel your current subscription and start an annual subscription, Manage your Creative Cloud membership

    返信数 1

    kglad
    Community Expert
    kgladCommunity Expert解決！
    Community Expert
    June 7, 2018

    you would cancel your current subscription and start an annual subscription, Manage your Creative Cloud membership

    D
    daring_Symphony3688
    Participant
    December 22, 2024

    So this did not work AT ALL. Now I cancelled my monthly subscription and cannot start an annual subscription.

     

    Adobe is such an unsatisfying experience, really.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 22, 2024

    these are old posts and things have changed (recently).

     

    contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, <Removed by Moderator>
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

     

     

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