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A
astraea_9798
Participating Frequently
November 18, 2025
質問

Was charged for a free trial

  • November 18, 2025
  • 返信数 1.
  • 201 ビュー

I signed up for a free trial for adobes pdf editor and canceled my subscrition the day after, I was still charged 7 days later and since theres no way to call I'm here. Is there anyway To fix this?

返信数 1

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 18, 2025

How did you cancel?

Did you receive an email confirmation of the cancellation?

Refunds can take up to 14 business days.


See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

A
astraea_9798作成者
Participating Frequently
November 18, 2025

I cancelled directly through adobes website, and i recieved the email a day after

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 18, 2025

You should receive a refund.

Keep us updated.

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