Ability to distribute e-sign document to customers in English and French.

[rick_5944]

The Canadian branch of my organizition has 10 - 14 customer-facing employees who need to be able to send an e-sign document to English-speaking and French-speaking customers using either the English document template or French document template.  The Acrobat Pro for teams - Business subscription shows as having the functionality we need (see below), but the admin interface for my free trial doesn't match what the Adobe site or Microsoft Copilot's instructions say:

• Form must have a "File Attachment" field no matter who sends it
• The signing experience must be able to be set as English or French
  • This doesn't appear to be an option when using/sending a template, but I was able to get the result I wanted by changing my Adobe account language
• The templates must be shareable with team so any member can send and all functionality needs to be preserved
• Ability to transfer Admin role, if necessary
• Preferably, ability to transfer the 2 templates created with an Adobe Pro individual free trial account to a business subscription associated with my company

Is there anyone that confirm that Adobe Pro for Teams - Business will meet our needs, so that I can then present the associated cost to our stakeholders.  I didn't have much luck in a chat with the Adobe Virtual Assistant?

Any help is much appreciated.

[Meenakshi Negi]

Hi rick_5944,

Thank you for reaching out, and sorry about the delay in response.

If you are referring to the feature where you can change the document's language and email message for the recipients, that feature will not be included in the service plan you mentioned. You will need the Acrobat Sign enterprise service level plan. It is different from the Acrobat Pro for teams. You may refer to the following help document to learn more about the feature: https://adobe.ly/4hIfbJM. 

For more information on the service plan types, refer to the following help page: https://adobe.ly/4hWG50V. The enterprise plan is part of the Acrobat Sign Solutions on the help page. 

Thanks,

Meenakshi