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5

Adobe Express Favorite Collection Not Working Properly

Community Beginner ,
Mar 13, 2025 Mar 13, 2025

I encountered an issue with the favorite (collection) feature in Adobe Express.

  • When I click to favorite an image, it does not appear in my collection folder.
  • When I try to remove an already favorited image, it reappears after refreshing the page.

Currently, I am unable to add new assets to my favorites, nor can I remove existing ones properly.

This issue prevents me from managing my favorite assets effectively. Please look into this bug. Thank you!

Bug Unresolved Locked
TOPICS
Image Editor
2.3K
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correct answers 2 Correct answers

Adobe Employee , Aug 20, 2025 Aug 20, 2025

This should be fixed now. Please let us know if you continue to run into this issue.

 

Thanks

Abhi G

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Community Beginner , Mar 14, 2025 Mar 14, 2025

Update: The issue has been resolved. I can now successfully add and remove items from my favorites in Adobe Express. Thanks for your support!

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28 Comments
New Here ,
Aug 20, 2025 Aug 20, 2025

I've looked at all the posts about this but none of the solves are working.

 

My favorites folder is empty, but when i see the photos i previously hearted in the search the heart is stil there. When I favorite a new photo it says it was added to my favorites folder but there's nothing there. 

 

I've been using adobe express in the app on my iphone 18 and Macbook air via Safari I have the lastest updates and software on both. The favorites folder is empty both places.

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Adobe Employee ,
Aug 20, 2025 Aug 20, 2025

This should be fixed now. Please let us know if you continue to run into this issue.

 

Thanks

Abhi G

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Community Beginner ,
Aug 21, 2025 Aug 21, 2025
LATEST

Awesome! TY!

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