Can no longer print from Adobe Express

[David31335732h5xj]

The only option you have is to connect with Zazzle and pay for prints, the option to simply send something  to your printer no longer works. There is an arrow for a drop-down, but it is frozen now. I really cant pay and wait for shipping for every proof, I hope they fix this soon!  Until then, I have to download, open in Photoshop, then print. 

[Tarun Saini]

Hi 

@David31335732h5xj

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

For more information, check the related articles- https://adobe.ly/4brfI0g and https://adobe.ly/4bmJHXe 

Let us know how it goes.

Regards,

Tarun

[David31335732h5xj]

While I have tried those things, its not really an issue with the browser. Adobe Express simply does not include the option to print to a printer, it only offers the Print & Deliver option now. You can see when you hover over the print button, and when you click the button. The drop-down arrow and the X do the same thing, they both close the window now. And there is no print option under the file menu. 

[Amitej S]

Hi @David31335732h5xj, Thanks for responding; you're right. As of now, Adobe Express doesn't have a direct print option within the app. However, you can raise a feature request for the same or upvote an existing one here: https://adobe.ly/3QJzzhL, letting our product team know about the requirement and the interest. 

Best,

Amitej