Can't use up and down arrows to move objects

[E296953319bfw]

Hi, I'm creating a social media post design and, when I try to move objects up or down using the arrow keys on my Chromebook's native keyboard or on my external keyboard, they don't move. However, the left and right arrows are working as expected on both keyboards. I tried clearing the cache on my computer and also tried disconnecting the external keyboard, but the up and down arrows still don't work. Thanks!

[David__B]

Hi @E296953319bfw 

Sorry to hear about your difficulties. Please share what model of Chromebook you're using and which verson of the Chrome OS you're on. Do you have all updates installed?

Thanks,

Dave

[E296953319bfw]

Hi, 

I'm using an IP Flex 5 Chrome 13ITL6, and the Chrome OS version is Version 116.0.5845.210 (Official Build) (64-bit). All updates are installed.

[David__B]

@E296953319bfw thanks for the info.

[E296953319bfw]

Not a problem. Let me know if there's an update on why those arrows aren't working, and thanks!