Delete Key No Longer Deletes Characters in Adobe Express

[Andrew38512604ivdt]

Hi Adobe Team,

I’ve run into an issue with the Delete key in Adobe Express when editing text.

• The Delete key no longer deletes characters forward when the cursor is inside a text box.

• The key does still remove entire text boxes when they’re selected, so that part works as expected.

• But inside the text box, pressing Delete simply does nothing.

I have some coworkers who use this key in their work daily and they are wondering if this was removed for a reason. I couldn't find anything online about it and to try and give them some closure, i decided to ask here. 

Thanks,

Steps to reproduce:

1. Add a text box in Adobe Express.
2. Type in a few words.
3. Place the cursor in the middle of the text.
4. Press Delete.

• Expected: The next character should be deleted.

• Actual: Nothing happens.

[mahmoud_5524]

Hi @Andrew38512604ivdt,

We’re sorry you’re experiencing this. Could you let us know which browser and version you’re using? Also, does the issue occur in multiple projects or just a specific one? Meanwhile, you could try clearing the browser cache, restarting, or using a different browser to see if that helps.

We’ve shared this with our engineering team for investigation and will get back to you as soon as possible.

^MM

[Vocabulum0D45]

It happens to me too, started today. Chrome, Firefox, Edge, no matter which browser I use.

[Vocabulum0D45]

Also arrow keys up and down do not work anymore. Very annoying.

[amyfeller]

Same here. Delete key, up and down arrows.

Using Chrome, also doesn't work on Microsoft Edge.

[Rob Underway]

It's the same here; I can't delete any letters (or text) with the "Delete" key. I tried it on another PC, and it didn't work there either. It's really annoying, because now I have to work with it!

[amyfeller]

Adding in: Also I can't use my delete key when trying to delete a word in a text box.

[Diana34828772a0uv]

Same problem still here, after a few days: delete key and up and down arrow keys don't work in any browser. Very annoying.

[Peter_Robert2102]

Hey Andrew, I’m noticing the same issue in Adobe Express — the Delete key doesn’t remove characters inside text boxes anymore. It used to work fine before. Seems like a recent bug or update change. Hopefully, Adobe fixes this soon because it’s really affecting workflow.

[mahmoud_5524]

Hi @everyone,

Thank you for reporting this. We’re aware of the issue. Our engineering team is actively working on a fix, and we’ll keep you updated as soon as a solution is available. We apologize for the inconvenience and appreciate your patience.

^MM

[Rob Underway]

How much longer is this issue expected to last? For the last few days, it has not been possible to edit text that I add to a project or an image in Adobe Express. Specifically, I am unable to delete or change letters or symbols in a text box using the delete key.  Today is October 7th, and this has been going on for several days now.

[mahmoud_5524]

Hi @Rob Underway,

Thanks for your patience and understanding. Our team is actively working on a fix, and we’ll provide an update as soon as it’s resolved. We really appreciate your patience with us while we get this sorted.

^MM

[mahmoud_5524]

Hi Everyone,

Thanks for your patience and your elaboration. Our engineering team has fixed the issue. Can you please check and let us know? Your feedback is highly appreciated. Thanks

ˆMM

[mahmoud_5524]

Hi @Rob Underway @Andrew38512604ivdt @Peter_Robert2102 @Diana34828772a0uv @amyfeller ,

Thanks for your patience and your elaboration. Our engineering team has fixed the issue. Can you please check and let us know? Your feedback is highly appreciated. Thanks

ˆMM

[Diana34828772a0uv]

Yes, it's working again! Thank you!

[mahmoud_5524]

Hi @Diana34828772a0uv ,

Thank you for your feedback! We’re glad to hear it’s working again. We’re always here to help if you need anything else. 😊

^MM

[amyfeller]

Yes! Thank you!

[Vocabulum0D45]

Thank you, it works again!