Participant

Duotone feature

Forum|Forum|2 years ago
January 3, 2024
43 replies
3598 views

I can no longer invert or select 2 colours for the duotone feature - has something changed?

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Abhi.G @ ADBE

Adobe Employee

@benbaptist

Could you navigate to https://new.express.adobe.com/static/deploy-hash.txt and let me know what you see there (feel free to copy/paste the content or provide a screenshot)?

Also, which OS/browser are you using?

Thanks

Abhi G

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default34629969e3sh5u

Participant

Por favor, arrumem a edição de cores de imagens. Quando clicamos em efeitos - personalizado - o sistema duotônico não oferece mais a mudança do preenchimento da imagem! A versão do Chrome ficou assim ontem (05 de janeiro) e a do Firefox ficou assim hoje (06 de janeiro).

Myra Ferguson

Community Expert

According to this post, https://community.adobe.com/t5/adobe-express-bugs/duotone-feature/idi-p/14331662, a fix for the duotone feature has been deployeed. You may need to refresh your browser.

benbaptist

Participant

This is still not fixed, despite the fix supposedly being deployed (and after such an obtuse amount of time; come on guys. This is rediciulous. It's not like I can control when I receive updates, as it's a web based product. I'm forced to accept these awful, buggy revisions and completely throw off my workflow. I'm going to have to find another product. This is extremely unprofessional and disgusting. I'm cancelling Adobe.)

Yes, I have forced reloaded (Shift+Cmd+R), closed browser, performed multiple cache clears, tried on other projects - and the Duotone two custom swatches is still unavailable, as well as the custom button being in a rather strange spot.

Make your company new year resolutions to stop pushing buggy software and making us the beta testers. This is such an obtusely simple thing that seemingly both; 1. should've been easy to spot during quality assurance/internal beta testing, and 2. seemingly easy to fix, and if not even easy, not promising it was fixed when it's not.

Make this right.

Life+by+Will

Participating Frequently

Now fixed guys! Thanks @Abhi.G @ ADBE for your support.

thejanebradbury

Community Expert

I know it's real pain but please try a complete clearing of cache and cookies so that you have to sign in again. Also, hold down Ctrl+F5 (Cmd on Macs) to do a hard refresh of the browser.

The Duotone feature has been fixed - I can see it myself now, so I know it's back.

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Peyton346266704tyi

Participant

The duotone feature on adobe express is not allowing me to choose custom colors for shade, and highlight.

thejanebradbury

Community Expert

I know it's real pain but please try a complete clearing of cache and cookies so that you have to sign in again. Also, hold down Ctrl+F5 (Cmd on Macs) to do a hard refresh of the browser.

The Duotone feature has been fixed - I can see it myself now, so I know it's back.

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Peyton346266704tyi

Participant

still not fixed

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Font Squared

Participant

Hi, any updates on corrected the duotone bug? I'm still not able to see the revision. I've refreshed, opened and closed the app - not working. Thanks for updates.

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christianc13340311

Participant

It's not allowing me to chose 2 colors for duo tone... ugh

Bp82

Known Participant

Yup! This has been happening since yesterday, at least. I rely on the Duo Tone custom setting to change the color on graphics as a work around for not having an option to simply change the color overlay on graphics.

Adobe, WHAT ARE YOU DOING? This is seriously screwing with our workflows.