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43 replies

Adobe Employee
Jan 7, 2024 5:52 AM UTC

@benbaptist 

 

Could you navigate to https://new.express.adobe.com/static/deploy-hash.txt and let me know what you see there (feel free to copy/paste the content or provide a screenshot)?

 

Also, which OS/browser are you using?

 

Thanks

Abhi G

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Participant
Jan 6, 2024 11:55 PM UTC
Por favor, arrumem a edição de cores de imagens. Quando clicamos em efeitos - personalizado - o sistema duotônico não oferece mais a mudança do preenchimento da imagem! A versão do Chrome ficou assim ontem (05 de janeiro) e a do Firefox ficou assim hoje (06 de janeiro).
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Myra Ferguson
Community Expert
Community Expert
Jan 7, 2024 9:35 PM UTC

According to this post, https://community.adobe.com/t5/adobe-express-bugs/duotone-feature/idi-p/14331662, a fix for the duotone feature has been deployeed. You may need to refresh your browser.

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benbaptist
Participant
Jan 6, 2024 6:53 PM UTC

This is still not fixed, despite the fix supposedly being deployed (and after such an obtuse amount of time; come on guys. This is rediciulous. It's not like I can control when I receive updates, as it's a web based product. I'm forced to accept these awful, buggy revisions and completely throw off my workflow. I'm going to have to find another product. This is extremely unprofessional and disgusting. I'm cancelling Adobe.) 

Yes, I have forced reloaded (Shift+Cmd+R), closed browser, performed multiple cache clears, tried on other projects - and the Duotone two custom swatches is still unavailable, as well as the custom button being in a rather strange spot.

 

 

Make your company new year resolutions to stop pushing buggy software and making us the beta testers. This is such an obtusely simple thing that seemingly both; 1. should've been easy to spot during quality assurance/internal beta testing, and 2. seemingly easy to fix, and if not even easy, not promising it was fixed when it's not. 

 

Make this right. 

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Life+by+Will
Participating Frequently
Jan 6, 2024 9:53 AM UTC

Now fixed guys! Thanks @Abhi.G @ ADBE  for your support. 

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thejanebradbury
Community Expert
Community Expert
Jan 6, 2024 8:41 AM UTC

I know it's real pain but please try a complete clearing of cache and cookies so that you have to sign in again. Also, hold down Ctrl+F5 (Cmd on Macs) to do a hard refresh of the browser. 

 

The Duotone feature has been fixed - I can see it myself now, so I know it's back. 

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Participant
Jan 6, 2024 6:01 AM UTC

The duotone feature on adobe express is not allowing me to choose custom colors for shade, and highlight.

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thejanebradbury
Community Expert
Community Expert
Jan 6, 2024 8:39 AM UTC

I know it's real pain but please try a complete clearing of cache and cookies so that you have to sign in again. Also, hold down Ctrl+F5 (Cmd on Macs) to do a hard refresh of the browser. 

 

The Duotone feature has been fixed - I can see it myself now, so I know it's back. 

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Participant
Jan 6, 2024 5:56 AM UTC

still not fixed

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Participant
Jan 5, 2024 11:08 PM UTC

Hi, any updates on corrected the duotone bug? I'm still not able to see the revision. I've refreshed, opened and closed the app - not working. Thanks for updates.

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Participant
Jan 5, 2024 9:00 PM UTC
It's not allowing me to chose 2 colors for duo tone... ugh
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Bp82
Known Participant
Jan 5, 2024 9:13 PM UTC

Yup! This has been happening since yesterday, at least. I rely on the Duo Tone custom setting to change the color on graphics as a work around for not having an option to simply change the color overlay on graphics. 

 

Adobe, WHAT ARE YOU DOING? This is seriously screwing with our workflows.

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Amitej S
Community Manager
Community Manager
Jan 5, 2024 8:31 PM UTC

Hi everyone, Highlights & Shadows are now available - Let us know if it's still unavailable.  

 

 

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