I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported.
We've got some troubleshooting tips:
It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.
If you're still experiencing troubles after trying the above, kindly send us a walk-through video to better understand what is happening.
Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.
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