We have deployed a fix for this bug. Please give it a try now and let us know if you continue to run into issues using the eye dropper (you may need to restart the app). Sorry for the incovenience.
David__B • Adobe Employee, Aug 27, 2024Aug 27, 2024
Our developers are aware of the issue and working on a fix which should be available soon. The issue only occurs on mobile and not web. Thank you for your patience while we get this sorted.
/t5/adobe-express-bugs/eyedropper-tool-not-working-items-not-duplicating/idc-p/15459800#M28206Aug 14, 2025
Aug 14, 2025
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The Adobe Express eye dropper isn't working in the video editor application. I dumped my cache but still not working online. Any help would be great. thank you
Thank you for reporting this issue. Please ensure your browser is fully updated, try using a different supported browser, and temporarily disable any extensions that could cause conflicts. If the Eyedropper and Duplicate tools still do not work after clearing your cache, please share your browser version and a brief screen recording so we can investigate further and assist you.