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Fehlermeldung Add-ons

New Here ,
Mar 12, 2024 Mar 12, 2024

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Keines der Add-on´s kann benutzt werden, trotz Premium Account.
Bug Unresolved
TOPICS
Add-ons , Desktop Web

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3 Comments
Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Hey @Lisa36018656ai5r,

Are you still facing this issue? I just tried using an add-on, and it worked fine for me. 

Can you specify which one you tried? Also, I'd suggest you try once after clearing the cache/cookies of the browser to see if that makes any difference. 

 

Thanks,

Amitej

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New Here ,
Mar 12, 2024 Mar 12, 2024

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Hi,

Iv‘e tried every Single Add-on in the List and not a Single one worked. Every Time i tried the Error Message is coming up.



Gesendet mit der GMX Mail App

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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This shouldn't be happening! Would you be able to share a screen recording for us to review and investigate it? Also, can you try working on an incognito/private browser once and let us know about the observations?

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