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[Mobile] Ladezeit

Community Beginner ,
May 20, 2024 May 20, 2024

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Leider braucht die App seit dem letzten großen Update sehr lange, um einfachste Bildinhalte zu laden. Für schnelle Anpassungen ist dies sehr nervig.
Bug Unresolved
TOPICS
iOS , Performance

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3 Comments
Adobe Employee ,
May 20, 2024 May 20, 2024

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Hey @Maik_Gärber, Can you please provide us with the device's make and model details and OS? Also, please ensure that the app is updated to the latest version and that the device is connected to active and stable internet connectivity. If possible, can you try switching to a different internet connection and see if that makes any difference? 

 

Do let us know about your observations!

 

Thanks,

Amitej

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Community Beginner ,
May 20, 2024 May 20, 2024

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Hi, I'm having the same issue on desktop. Windows 11, OS build 22631.3593. Chrome, with addons. But the 'your stuff' page hasn't loaded for me for the past 10 minutes, along with the image loading in-editor display issues I posted in the bug forums when it was loading a few minutes ago. I managed to get the 'your stuff' tab to load, then clicked to open a project, and have been stuck on the 'getting everything ready' page for another 5 minutes. It's still trying to load. It's not my internet connection, I have 17 tabs up and 16 of them work fine, including the youtube video I'm listening to right now. 

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Community Beginner ,
May 24, 2024 May 24, 2024

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Hey Amitej,

 
device is an iPhone XS. OS and app are up-to-date.
 
Thanks for your feedback!

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