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new file from template

New Here ,
Feb 16, 2024 Feb 16, 2024

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New files are not opening from templates.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Feb 19, 2024 Feb 19, 2024

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Hi @Kara27184372qdsw,

 

Welcome to Adobe Express Community!!

 

Can you please elaborate on the issue you're having with the Adobe Express app? Please let us know if you're referring to the Adobe Express webapp, the mobile app, or the Mobile BETA app. What error are you getting?

 

If possible please share a screen recording of the workflow with the failure in the tool/function for us to investigate it.

 

Thanks,

Amitej

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