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Not uploading

New Here ,
Nov 28, 2023 Nov 28, 2023

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I have a problem with uploading files as a new scene. The first time I tried it wasn't an allowed file type so I tried again with a webm file, which it said was allowed, but it wasn't letting it upload.
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1 Comment
Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi @default3392507480sjb3,

 

Sorry about the issue.

 

Webm files are not supported on Adobe Express. Where did you see it is allowed? We recommend converting it to MP4 before uploading it as a new scene.

 

Should the issue continues, please share a screenshot when you upload a video.

 

Thanks,

^WM

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