Not uploading

Report · Nov 28, 2023

I have a problem with uploading files as a new scene. The first time I tried it wasn't an allowed file type so I tried again with a webm file, which it said was allowed, but it wasn't letting it upload.

Report · Feb 28, 2024

Hi @default3392507480sjb3,

Sorry about the issue.

Webm files are not supported on Adobe Express. Where did you see it is allowed? We recommend converting it to MP4 before uploading it as a new scene.

Should the issue continues, please share a screenshot when you upload a video.

Thanks,

^WM