Projects not loading

Report · Oct 30, 2023

All of my projects aren't loading and an error occurs when I attempt to open any of the 3 projects.

Report · Jan 02, 2024

Sorry to hear about the issue and for not answering you sooner.

What type of projects are you trying to open? Is there a video or template? Do you see an error message? Did you create your projects on the new or old version?

Here are some workaround that might help:
• Try opening from another browser, such as Microsoft Edge, Safari or Chrome
• Test in incognito or privacy mode.
• Clear the cache/cookies from the browser

If the issues persist, please send a screenshot so we can see what you're experiencing.

Thanks, ^WM