After effects playback not working and program crashing after bluetooth headphones disconnect

[Uma219551890tru]

Headphones are crashing after effects...

So.. I got new bluetooth headphones. These don't connect to my pc very well and get disconnected every few minutes but connect back a few seconds later.

If I'm trying to use After effects while using these headphones the playback just stop working after a few minutes of editing and After Effect crashes. If the playback stoped working but after effects didn't crashed yet, opening the audio output menu in the preferences panel will crash it.

It's unusable.

Changes on the audio output shouldn't crash After Effects.

Does anyone has any idea on how can I fix this? It only happen with these headphones, but I'd like to keep using them because the older ones I had brought me medical problems with my ear.  

Is there a fix for this?

(I can use other bluetooth headphones fine with After Effect. This problem only happen when I'm using these new bluetooth headphones, which work well on my phone but not on the pc)

windows 10
i5-10400f
nvidia gtx1660 6gb vram
16gb ram

[Kevin-Monahan]

Hi Uma,

Sorry that your headphones are giving you trouble. That sometimes happens with certain brands Bluetooth headphones. Can you try a set of wired headphones to work around this issue? Let me know. I apologize for this situation.

Thanks,
Kevin