• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't use the caps on some letters.

Community Beginner ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Hi there!
For some reason I can't change some letters to capital version. I used Poppins Bold Font, which i used before in another Adobe programs, without problem. If I try to change it manually (with the shift button) the font changes into Times New Roman. Do you have any idea what the problem could be?


(the problematic letters are c, i, s and z, After Effects 2023 version, fully updated, OS is Windows 10 pro)

Bug Unresolved
TOPICS
Troubleshooting

Views

173

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 07, 2023 Mar 07, 2023

Hi Medicover Zrt. 2. profil,

 

Thanks for writing in.

I can type all the letters in small and caps with the Poppins Bold. Could you try clearing the media cache? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-clean-delete-or-trash-media-cache-files-in-after-effects/td-p/10634312

Moving this thread from Bugs to Discussions for troubleshooting.

Let us know how it goes.

 

Thanks,

Nishu

Votes

Translate

Translate
2 Comments
Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

Hi Medicover Zrt. 2. profil,

 

Thanks for writing in.

I can type all the letters in small and caps with the Poppins Bold. Could you try clearing the media cache? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-clean-delete-or-trash-media-cach...

Moving this thread from Bugs to Discussions for troubleshooting.

Let us know how it goes.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community Beginner ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

LATEST

Hi Nishu!
Thank you for your quick reply! I tried the cleaning method you suggested, and now all the letters seems working.
Thank you very much!
Have a nice day!

Votes

Translate

Translate

Report

Report