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magicmissilecrisis
magicmissilecrisis
Known Participant
July 15, 2024

Low Memory Error - After Effects 24.5 - 192GB of RAM

This has been a constant problem for the last year. Within minutes of working I get low memory errors on a system with 192GB of RAM and 2tb dedicated scratch disk. This error occurs at all stages of production and/or rendering.

Steps taken:
Updated AE with each new release
Stress Tested RAM and CPU
Disabled plugins and extensions
Full wipe and reinstall of the system
Upgraded GPU to RTX4080 Super

System Info:
Windows 11
Intel 13900K
Nvidia RTX 4080 Super
192GB DDR-5 RAM
After Effects 24.5
Dedicated System SSD, Software SSD, Scratch SSD

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    J
    Community Manager
    jenkmeister17177426Community Manager
    Jenkmeister
    July 15, 2024

    Any chance you can upload the PSD and PNG files for this project to the dropbox? 

    J
    Community Manager
    jenkmeister17177426Community Manager
    Jenkmeister
    July 15, 2024

    Marked as Acknowledged

    J
    Community Manager
    jenkmeister17177426Community Manager
    Jenkmeister
    July 15, 2024

    Thanks for collecting all of that. I can definitely see something is wrong with the preview and playback of the project that is causing the memory to be exhausted. We'll figure out what's going on and let you know.

      magicmissilecrisis
      magicmissilecrisis作成者
      Known Participant
      July 15, 2024

      164gb allocated, the maximum allowed
      Here's the logs from a render that just crashed with low mem error, and the project file:
      https://www.dropbox.com/scl/fo/e7ouhsgdwcwaz26rf0w3q/AEoeA8p6yt5MpZ1B-Fyb1dE?rlkey=iskyem4aaqygkmy91co26amld&dl=0

      J
      Community Manager
      jenkmeister17177426Community Manager
      Jenkmeister
      July 15, 2024

      How much memory do you have assigned to AE? 

      Can you share any projects that cause this to happen?

      Can you capture a log file? (Help -> Enable Logging, reproduce, Help->Reveal Logging Files, post the After Effects Log.txt file back here)

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