23.6 crash when solid is created

[ألدو]

I have downloaded version 23.6. I can't create a Solid Layer, an error ocurred. I have reinstalled and the error persists.

I have downgraded to version 23.5.0 and everything works perfect.

[jenkmeister]

Could you share the error message with us? 

[Sneha.gupta]

It may require troubleshooting. Moving it from Bugs to Discussions.

[nishu_kush]

Hi AMC Software,

Sorry to hear about the crash.

As suggested by jenkmeister, please share error messages/crash report along with the following details so that we can diagnose the issue:

• Your system specifications (CPU, GPU, RAM, OS).
• Are there any third-party plug-ins installed?

You can try the steps in the following article: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know how it goes.

Thanks,

Nishu

[ألدو · Accepted solution]

I had changed some information in the Console - Debug Database View (CTRL+F12).  After I reseted the configuration, the problem was solved.